Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 4, 2025 — Rated 10 out of 10 by Don Robbins Cash Energy
What do you like about our products and services?

Always friendly and willing to assist. Great service with all the challenges we have.

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.A.R.A. Baker Gas
What do you like about our products and services?

Everything the people are very kind and are willing to work with you.And your company rents the tanks was very helpful.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Sylvia Robinson Freeman Gas
What do you like about our products and services?

That my propane level is monitored. Altho it was at the red zone when fill came! I apreciate the small early pay discount.

Your drivers are very efficient and friendly.

Thank you.

Report a concern   December 4, 2025 — Rated 10 out of 10 by W.R. Freeman Gas
What do you like about our products and services?

Happy with service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Frank Congel Quarles Fuels
What do you like about our products and services?

My supply of propane is reliable. You maintain a sufficient supply without any action on my part. In addition, your propane cost is competitive.

Report a concern   December 4, 2025 — Rated 10 out of 10 by N.A.T.S. Quarles Fuels
What do you like about our products and services?

Been with you all for about 30 years so far never had a problem with with running out of fuel and always quits and prompt has been very satisfied

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.V. Osterman Propane
What do you like about our products and services?

Good service

Report a concern   December 4, 2025 — Rated 10 out of 10 by W.A.K.H. High Country Propane
What do you like about our products and services?

No

Report a concern   December 4, 2025 — Rated 10 out of 10 by D.A.S.P. Griffith Energy
What do you like about our products and services?

Very professional. Very prompt and timely.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Cindy Perez Freeman Gas
What do you like about our products and services?

Tanks were moved and reconnected

Report a concern   December 4, 2025 — Rated 10 out of 10 by B.D.D. Coastal Energy
What do you like about our products and services?

Best Service

Report a concern   December 4, 2025 — Rated 10 out of 10 by H.U.P.O. Quarles Fuels
What do you like about our products and services?

Lower price and reliable service.

Report a concern   December 4, 2025 — Rated 9 out of 10 by D.K. Rymes Propane & Oil
What do you like about our products and services?

I’ve been a very happy Rymes customer for 7+ years.

The delivery team is the best! I have a tough tank to reach and I’ve never heard a complaint. Only smiles.

Customer Service personnel are also very friendly.

I do have strong criticism for Superior:
* Reaching customer service could take more than an hour waiting on hold
* My tank reached 9% before refilling, just before a cold snap.
* I called five times starting at 20% over the course of 2+ weeks. I was never given a delivery date.
* The Rymes team would never let any of this happen

Report a concern   December 4, 2025 — Rated 10 out of 10 by Kim Gay Freeman Gas
What do you like about our products and services?

Servicemen were nice and friendly

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.R. Freeman Gas
What do you like about our products and services?

Knowledgeable Service people.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Victor Bogachev Osterman Propane
What do you like about our products and services?

Were extremely helpful and able to get a delivery out to me very quickly during Thanksgiving week! Representatives on the phone were helpful, cordial, and knew the situation.

Report a concern   December 4, 2025 — Rated 9 out of 10 by K.W.S.K.R. Eastern Propane
What do you like about our products and services?

rvice

Service is GOOD

Report a concern   December 4, 2025 — Rated 10 out of 10 by Celine and Ben Frueh Downeast Energy
What do you like about our products and services?

Service and reliability. Thank you!

Report a concern   December 4, 2025 — Rated 10 out of 10 by C.W. Cash Energy
What do you like about our products and services?

Good price, availability, and customer service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by F.K. Kamps Propane
What do you like about our products and services?

I don,t have to keep track of anything. You handle it all

Report a concern   December 4, 2025 — Rated 10 out of 10 by B.C. Rymes Propane & Oil
What do you like about our products and services?

Always timely

Report a concern   December 4, 2025 — Rated 10 out of 10 by Mark Hunter High Country Propane
What do you like about our products and services?

Friendly service with no worries. Delivery well ahead of weather or usage issues! Our driver is such a nice guy! THANK YOU!

Report a concern   December 4, 2025 — Rated 10 out of 10 by H.H. Griffith Energy
What do you like about our products and services?

The monitored tank levels and reliable deliveries, and great customer service!

Report a concern   December 4, 2025 — Rated 10 out of 10 by A.S. Osterman Propane
What do you like about our products and services?

Prompt delivery

Report a concern   December 4, 2025 — Rated 10 out of 10 by Charlotte Renfro Kamps Propane
What do you like about our products and services?

I have been a customer for like 20 years and I have always enjoyed friendly and prompt service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.W.M. Quarles Fuels/Dixie Gas
What do you like about our products and services?

Prompt and friendly service. Delivery always great, drivers close gates and leave the billing on a door hanger. We never run out.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Nancie Zecco Osterman Propane
What do you like about our products and services?

Service
Price

Report a concern   December 4, 2025 — Rated 10 out of 10 by W. High Country Propane
What do you like about our products and services?

High country propane keeps both of my tanks full. I like having a statement emailed to me monthly with any updates on my account. I like that the driver leaves a receipt for product and services on my door step.

Report a concern   December 4, 2025 — Rated 9 out of 10 by T.D. Freeman Gas
What do you like about our products and services?

Prompt service

Report a concern   December 4, 2025 — Rated 10 out of 10 by Bob Olmsted Kamps Propane
What do you like about our products and services?

The friendly service, their promp responsiveness, and their prices are all what set them apart for me.....


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