Customer Testimonials
Ordering was easy and delivery was timely considering the wintery conditions that were experienced.
Everyone I've dealt with is caring, capable, and conscientious.
Delivered promptly after request.
Great people at this company!
Customer Service was efficient in getting service provided & friendly !
Timely deliveries and very customer friendly delivery drivers.
Price good attitude very fast
The people I have conversed with or have met
Reliable
I like how easy the website is to use and how they deliver propane without me having to worry about it
Very reliable and provides assistance in timely manner
Great service
We are very happy with the service
I'm happy with the service. Friendly and knowledgeable drivers. Responsive to the occasional request.
Prompt on doing what they say
They show up and fill your tank. They make a point to help when you call. You'd think this is treatment you receive from any service company, helping the customer. Sadly, it is not. IT IS with Eastern Propane - THANK YOU!
Great service
I’m finally satisfied took a lot of patience but in the end your company came through with flying colors. Thank you for all your support!
Both the gentleman that came to inspect our tank and Mr. Moody, who filled it up were very nice and efficient. Amanda and Theresa who took my info over the phone were as well. Thank you for retaining such good employees.
Delivery man was very polite and knowledgeable. Thank you very much.
people and service
Great service from start to finish!
Friendly service from the application portion, friendly and professional gas delivery person, knowledgeable and helpful system checkup driver. Thanks for your commitment to excellence for the customer!
On schedule when they said they were going to deliver
Brian Whalen, service tech, did a wonderful job installing my heater. It was very cold out and I didn't want to lose everything in my studio where I paint over the garage. I am always happy with everything I have had installed. I am concerned about the new dispatching. I think the human side of the Ai is lost. I think employees are going to struggle. I was almost out in the garage and the driver was nervous when I told him our heat tank for the house needed filling too. They need to be able to make decisions and being right here and the house tank was at thirty percent he did what he had to do. When he was told I used to be the manager at Griffith for years and got permission I think he was a bit surprised. Do you remember Bob Lewis teaching the First name removed Affect?, that was introduced in Canada? Maybe you could dig it up. We had a great team.
We have always had good luck with Patten's/Superior Plus
Had to wait a long time to get ahold of person, but they were very helpful.
Your service is terrible. Have run out of gas 2 times in the past 2 years. So much for your automatic fills. Call your number had to wait on hold over 1 hour to even talk to someone and thy were just a call center. Was 4 days before I got gas. Will say the delivery driver was wonderful. Professional, courteous, and informative. Deciding if I can continue doing business with you.
Professional, courteous, and competent employees and staff.
Friendly & prompt.
We’ve never had a bad experience with your service. Always dependable