Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.P. Eastern Propane
What do you like about our products and services?

I spoke to different people in your customer service team and they have all been super helpful. This is something new for us. We haven’t had propane heat. We had oil heat years ago however I’m very satisfied with everything and I would definitely recommend your company.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Philip Snyder Freeman Gas
What do you like about our products and services?

Friendly
Report a concern   February 18, 2026 — Rated 9 out of 10 by F.B. Superior Plus Propane
What do you like about our products and services?

Amy in customer service was great. I nearly ran out of propane because the normal delivery truck was down. She made sure the team came up with a solution.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Dickey Arnett Earhart Propane
What do you like about our products and services?

I’ve never had any problems with this company. Customer service is always a pleasure. Superior is continually upgrading and staying relevant with current needs.
Report a concern   February 18, 2026 — Rated 9 out of 10 by D.R. Carolina Energies
What do you like about our products and services?

you do what I ask you to do
Report a concern   February 18, 2026 — Rated 10 out of 10 by M.P. Kal-Gas Propane
What do you like about our products and services?

We have had Kalgas for many years. They are an excellent company with reasonable prices
Report a concern   February 17, 2026 — Rated 10 out of 10 by B.J.C. Western Propane
What do you like about our products and services?

Great service
Report a concern   February 17, 2026 — Rated 10 out of 10 by J.W. Western Propane
What do you like about our products and services?

Prices seem fair and the service is great. The driver opened my gate filled my tank and locked the gate.
Report a concern   February 17, 2026 — Rated 10 out of 10 by M.A. Kamps Propane
What do you like about our products and services?

respect of property, i don't have to worry about running out of propane, i love your service !

Report a concern   February 17, 2026 — Rated 10 out of 10 by D.B. Freeman Gas
What do you like about our products and services?

You have a local office and someone who can answer any questions

Report a concern   February 17, 2026 — Rated 10 out of 10 by R.R. Osterman Propane
What do you like about our products and services?

We’ve never had a bad experience with your service. Always dependable

Report a concern   February 17, 2026 — Rated 10 out of 10 by A.M.M. Quarles Fuels
What do you like about our products and services?

Ordering was easy and delivery was timely considering the wintery conditions that were experienced.
Report a concern   February 17, 2026 — Rated 9 out of 10 by Richard Kornbau Griffith Energy
What do you like about our products and services?

Everyone I've dealt with is caring, capable, and conscientious.
Report a concern   February 17, 2026 — Rated 10 out of 10 by Ronald Simpson Yadkin Propane
What do you like about our products and services?

Delivered promptly after request.

Report a concern   February 17, 2026 — Rated 10 out of 10 by P.N. Hopkins Propane
What do you like about our products and services?

Great people at this company!
Report a concern   February 17, 2026 — Rated 10 out of 10 by M.M. Osterman Propane
What do you like about our products and services?

Customer Service was efficient in getting service provided & friendly !
Report a concern   February 17, 2026 — Rated 10 out of 10 by P.A. Quarles
What do you like about our products and services?

Timely deliveries and very customer friendly delivery drivers.

Report a concern   February 17, 2026 — Rated 10 out of 10 by Theresa Ledford Freeman Gas
What do you like about our products and services?

Price good attitude very fast
Report a concern   February 17, 2026 — Rated 9 out of 10 by Melanie Langmeyer Downeast Energy
What do you like about our products and services?

The people I have conversed with or have met
Report a concern   February 17, 2026 — Rated 10 out of 10 by M.W. Freeman Gas
What do you like about our products and services?

Reliable

Report a concern   February 17, 2026 — Rated 10 out of 10 by A.D. Osterman Propane
What do you like about our products and services?

I like how easy the website is to use and how they deliver propane without me having to worry about it

Report a concern   February 17, 2026 — Rated 10 out of 10 by Genevieve Gannon Holden Oil
What do you like about our products and services?

Very reliable and provides assistance in timely manner
Report a concern   February 17, 2026 — Rated 10 out of 10 by R.T. Carolina Energies
What do you like about our products and services?

Great service
Report a concern   February 17, 2026 — Rated 10 out of 10 by Paul Cambray Freeman Gas
What do you like about our products and services?

We are very happy with the service

Report a concern   February 17, 2026 — Rated 10 out of 10 by M.R. Sheldon Gas
What do you like about our products and services?

I'm happy with the service. Friendly and knowledgeable drivers. Responsive to the occasional request.
Report a concern   February 17, 2026 — Rated 10 out of 10 by P.B. Carolina Energies
What do you like about our products and services?

Prompt on doing what they say
Report a concern   February 17, 2026 — Rated 10 out of 10 by I.T.L. Eastern Propane
What do you like about our products and services?

They show up and fill your tank. They make a point to help when you call. You'd think this is treatment you receive from any service company, helping the customer. Sadly, it is not. IT IS with Eastern Propane - THANK YOU!
Report a concern   February 17, 2026 — Rated 10 out of 10 by T.A.C.R. Downeast Energy
What do you like about our products and services?

Great service
Report a concern   February 17, 2026 — Rated 10 out of 10 by Alfred Morgan Osterman Propane
What do you like about our products and services?

I’m finally satisfied took a lot of patience but in the end your company came through with flying colors. Thank you for all your support!
Report a concern   February 17, 2026 — Rated 10 out of 10 by Frank Nunn Quarles Fuels
What do you like about our products and services?

Both the gentleman that came to inspect our tank and Mr. Moody, who filled it up were very nice and efficient. Amanda and Theresa who took my info over the phone were as well. Thank you for retaining such good employees.


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