Customer Testimonials
When I call you answer the phone. When I ask for something it gets done quickly. You're reliable.
Great to talk to with concerns. Delivery has always been in a good time frame. Honor my Senior Citizen discount with Respect. ☺️
Easy to work with, thank you!
Good service and friendly team
I have always recommended Down East Energy to others ... but my last fill we are still waiting to hear from someone to straighten out our bill.. hoping to hear from someone soon.
Getting our tank filled is easy and quick. They come and check periodically and full when necessary. No need for us to even calll.
Best Price and Service. No strings attached.
I had an exchange with another propane provider whose contract terms and conditions were disastrous to my family upon moving or death. I declined there very low price offer.
Thank you.
Excellent and responsive service!
I'm very happy with the services from Downeast.
Great customer service, I appreciated how quickly they provided the service.
Fast service and reliable
Prompt service
Delivery
Just overall easy and friendly to do business with. We had a problem once in the winter where we (almost) ran out of propane and i called right away when i realized and your team came out the following day without question! I almost never have to worry about the tank getting low as your team does an outstanding job at making sure we're topped off without me having to reach out all the time like some other companies out there. Straight forward and easy to pay online without having to make a call or deal with the mail at all. (great for me as i work crazy hours and it isn't always the easiest to have to find the time to make the calls to deal with these things.
Friendly people
I get a person on the phone that I can talk to and speaks the English Language. They communicate very well and do what they say they are going to do.
Good customer service and timely deliveries.
Technician was professional.
Woman I talked to on the phone to get scheduled was very efficient but friendly, and propane was delivered within the week of my call.
Reliable and friendly
I can easily lock in and pre-buy propane once per year.
They are always on time.
Service is great
Reliable service, quick response when we ran out early.
convenient, and your delivery man installation was superb.
Timely servicer
Scheduled propane deliveries have been prompt , and I like the way you leave a bill with a yellow payment envelope
you really helped fill the tank when i needed it.
thank you
Been using your company for 25 years
Quick to respond to the needs of the customer