Raintree Systems
30650 Rancho California Road Ste 406 #208
Temecula
CA 92591
United States

Customer Contact Testimonials

Report a concern   December 22, 2017 — Rated 10 out of 10 by M.B. Raintree Systems
What do you like about our company and representatives?

Excellent representatives. Very good software. Love the company environment and care for customers

Report a concern   December 22, 2017 — Rated 10 out of 10 by M.H. Raintree Systems
What do you like about our company and representatives?

The entire process from DEMO to implementation has been outstanding.

Report a concern   December 22, 2017 — Rated 10 out of 10 by P.W. Raintree Systems
What do you like about our company and representatives?

The quick support
Report a concern   December 20, 2017 — Rated 10 out of 10 by S.K. Raintree Systems
What do you like about our company and representatives?

Very responsive to requests. Very hard working people.
Report a concern   December 18, 2017 — Rated 10 out of 10 by C.B. Raintree Systems
What do you like about our company and representatives?

Fast support!!!
Report a concern   December 18, 2017 — Rated 9 out of 10 by G.S. Raintree Systems
What do you like about our company and representatives?

Raintree has become much more proactive in helping users solve problems before they occur. The representative we work with and the engineers that support us genuinely want us to be successful.

Report a concern   December 13, 2017 — Rated 10 out of 10 by R.V.S. Raintree Systems
What do you like about our company and representatives?

Knowledgeable!

Report a concern   December 13, 2017 — Rated 10 out of 10 by C. Raintree Systems
What do you like about our company and representatives?

LYNETTE VERY VERY NICE AND HELPFUL TODAY
Report a concern   December 12, 2017 — Rated 10 out of 10 by M.S. Raintree Systems
What do you like about our company and representatives?

Excellent customer service!
Report a concern   December 12, 2017 — Rated 9 out of 10 by K.B. Raintree Systems
What do you like about our company and representatives?

When you get a person on the line that can actually help you they seem to be very knowledgeable.
Report a concern   December 12, 2017 — Rated 10 out of 10 by T.R. Raintree Systems
What do you like about our company and representatives?

Very friendly, always willing to help even if it isn't the person that takes the call.
Report a concern   December 11, 2017 — Rated 9 out of 10 by L.F. Raintree Systems
What do you like about our company and representatives?

helpful
Report a concern   December 11, 2017 — Rated 10 out of 10 by J.W. Raintree Systems
What do you like about our company and representatives?

The Enterprise team is great since we have gone onto it. Interaction with the CSA team members and engineer has made the Raintree experience great. We have broken down our CSA interactions into two sections. The first is interaction with CSA regarding Raintree issues and package updates.
The second is what I call my wish list. Interaction with the CSA [Teresa English] and Engineer [Gerold] to have them work on custom items that we would like to have in order make Raintree better for our organization. So far everything that I have given [Gerold] he has accompished.

Thanks

Jeffrey R. Last name removed
Dynamic/Pivot
Report a concern   December 6, 2017 — Rated 10 out of 10 by L.L. Raintree Systems
What do you like about our company and representatives?

Raintree understands the frustration that Physicians experience with EHR
and tries to make difficult situations more tolerable.
They are patient with our overwhelm.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.H. Raintree Systems
What do you like about our company and representatives?

great
Report a concern   December 5, 2017 — Rated 10 out of 10 by B.O. Raintree Systems
What do you like about our company and representatives?

Rita is great! Always helpful and so kind and thoughtful on the phone.
Report a concern   November 29, 2017 — Rated 10 out of 10 by R.R. Raintree Systems
What do you like about our company and representatives?

The amount of support.

Report a concern   November 28, 2017 — Rated 10 out of 10 by C.M. Raintree Systems
What do you like about our company and representatives?

Friendliness and willingness to help.
Report a concern   November 28, 2017 — Rated 10 out of 10 by B.V. Raintree Systems
What do you like about our company and representatives?

Raintree is everything we need in a software system. The representatives are amazing in helping us when we need it and they are always upgrading to the best thing out there.
Report a concern   November 27, 2017 — Rated 9 out of 10 by F.D. Raintree Systems
What do you like about our company and representatives?

I like how personalized the support is and how intuitive the system is
Report a concern   November 27, 2017 — Rated 10 out of 10 by A.S.C. Raintree Systems
What do you like about our company and representatives?

friendly helpful service. Michael is a great help
Report a concern   November 27, 2017 — Rated 10 out of 10 by S.D. Raintree Systems
What do you like about our company and representatives?

Your customer service has always been very pleasant and courteous. At times I experienced a delay in response to some of my questions, but those were questions that had to be referred on to somebody else. Otherwise, very supportive.
Report a concern   November 27, 2017 — Rated 10 out of 10 by A.B. Raintree Systems
What do you like about our company and representatives?

I love that it has a small business feel. I see the same names and faces at User Conference and helping me in Netsuite. It makes me feel more connected and like I'm not just a number. I also love that the engineers come to Conference and that you are constantly working to make the system exactly what we need. Thanks!
Report a concern   November 20, 2017 — Rated 9 out of 10 by B.H. Raintree Systems
What do you like about our company and representatives?

Morgan Teague has been a huge help to us! She is a wonderful CSA. If she doesn't know an answer, she gets one as quickly as possible. We never have to wait on her to respond to us!

Report a concern   November 17, 2017 — Rated 9 out of 10 by G.M. Raintree Systems
What do you like about our company and representatives?

I like that we, the customer, get to be involved in the improvements and direction of the software. Everyone is super-friendly and willing to help. Love my Raintree system and the people I work with at Raintree!

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.U. Raintree Systems
What do you like about our company and representatives?

Very helpful and up to date

Report a concern   November 15, 2017 — Rated 10 out of 10 by J.D. Raintree Systems
What do you like about our company and representatives?

I would recommend that ZirMed and Raintree have dedicated sales and implementation people that can fully show you the how the 2 work together. ZirMed sales and implementation people do not have any first hand knowledge of Raintree. A person from each company should work together behind the scenes to make the transition between the 2 easier.

Report a concern   November 14, 2017 — Rated 10 out of 10 by B.W.S. Raintree Systems
What do you like about our company and representatives?

There are so many that help me. Most recently, the most incredible Raintree staff held our hands through every step of the 500 upgrade. That would be Indu, Amy, Stacy, and Michelle. They went above and beyond with every encounter. Nina was the glue that kept us all together and moving forward. I know that there have been many more behind the scenes that deserve our appreciation.

The help continued while we were at the conference. A special thank you to Lorraine and Siim for the time you both spent with me on Re-edition. A huge thank you to Nina, Stacy, Indu, and Amy for meeting with our providers to resolve their list of items that came up after our go live. It made such a difference. (Sorry if it turned out to be mostly end user related)

Faraaz is the ultimate salesman :) I look forward to all of the new technology that we signed up for.

Finally, a BIG thank you to Richard and Lorraine (you know why I am thanking you)....
Report a concern   November 14, 2017 — Rated 10 out of 10 by M.H. Raintree Systems
What do you like about our company and representatives?

Easy access and friendly representatives.
Report a concern   November 8, 2017 — Rated 10 out of 10 by A.M. Raintree Systems
What do you like about our company and representatives?

everything!

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