Customer Contact Testimonials

Thanks for continuing to make Raintree better.

They are smart and friendly.

Raintree representatives are the most knowledgeable, professional and compassionate I've dealt with in the industry. They understand what it takes to go through a massive project such as an EMR implementation and the tools and protocols put in place make it a much more manageable task!

Very helpful

very helpful!

I like the friendliness of the reps and their willingness to go above and beyond the call of duty!!

professional and very prompt response

Morgan T is extremely attentive to our needs. She does an excellent job!

I have been with Raintree Systems for approximately 18 years. It remains the most user friendly system that is available. I have dealt with Yvonne for many years and have always received excellent support. She is the most knowledgeable and the best problem solver!

Cindy Weiss
Customized Billing & Consulting, Inc.

Raintree over the past couple of years has really stepped up to the plate wit new ideas and a more robust customer care team
Name removed

Reps, especially Jessica Allen are very responsive to help with issues.

System is awesome!

Very user friendly and fits needs of what our company requires. Also excellent support staff when issues arise.

Great product support and training

The customer service and the powerful features built into Raintree that are cutting edge. I love that all of the billing, scheduling, and clinical notes are all in 1 system and not multiple separate systems. It's also easy to navigate from one area to another within Raintree from the Ledger to Insurance or Auths, etc.

I love Raintree. I've been on Raintree for 18 years now. It just keeps getting better. I recommend it to everyone. The technology is second to none.

The Company & representatives are great as well. I've never had a issue that they couldn't fix. I look forward to what is next.

Thanks Raintree.

Name removed, CPC
AR Director
Medical Success Systems, LLC

Representatives know that each client has unique business types and scenarios that they take time to understand your individual issues and resolve issues that are directly related to you not just a standard pre-set response for all business types and clients.

As always, I have so many to thank for being so willing to help us out.
Chris Borse - Thank you for showing me best practices with Rev-edition.
Angelique and Shelly - You two are saints! Thank you for the quality training time.
Indu - I am so happy that you are back! Big thanks to you and the engineers that are getting us ready for ARM.
Amy - Thank you for your advice in all things enote.
Lorraine - Thank you for helping with all of our current projects. (and for taking our calls)
Terrence - Just thank you. (you know why)

Please forgive me if I missed anyone. There are always so many that are always willing to help (and probably with a smile).

Everyone at Raintree is very helpful, kind and understanding. I would recommend Raintree to everyone!

Responsiveness to ideas / suggestions for improvement or change.

very knowledgeable and helpful

The company and representatives are very easy to work with. If you are looking for this type of solution then they are great.

very helpful when needed

Yvonne was very helpful as always!

Morgan does an outstanding job! We enjoy working closely with Jason, Christine and the rest of the Product Team!

We provide outpatient pediatric therapy services and Audiology; Raintree Systems is the best solution for clinical documentation, billing, collections and reporting that we've seen. The staff are attentive and helpful and the owners are of the Christian faith.

Typically everyone is quick to respond with any therapy or documentation issues that we bring to their attention.

You guys are doing an amazing job

Excellent service!

I work with the best group of ladies! They are always on top of anything we need.

Indhu Laksham
Amy Roberts
Angie Trongo

Thank you!
First name removed