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Customer Contact Testimonials
Very friendly customer service.
Program is friendly to use
prompt service when in desperate need
GREAT COMPANY AND THE REPS ARE SO EFFICENT.
Very user friendly and helpful support with issues
When you guys say we are family, you really mean it! It warms my heart to have a business be so thoughtful and kind. And, as I have said before, Morgan is just the best! She is so quick to respond to our concerns and always follows through on what she says she will do. We love her!
The representatives are always very polite and try hard to correct any problems we may have.
every time I've needed help your representatives have done the impossible to help us. very friendly people
They are very friendly and eager to help with any situation.
I love that the EMR is very customizable. Everyone we have worked with so far has been very helpful. The response time for issues has been wonderful, every time we have any kind of question or problem the Raintree team is right on it. We've only been using Raintree in our clinic for about 2 months but are very happy we made the switch.
Prompt help and very friendly.
Your very helpful and knowledgeable staff.
Very knowledgeable and helpful with the whole process
Everyone is extremely knowledgeable and helpful
Prompt service
effective
Very helpful and professional
Training is comprehensive, customized, and ongoing.
I like how everyone tries to help out when you call! you get an answer on any questions
The company and representatives really take the time to listen and treat us as partners in the process.
Raintree was quick to respond.
They are friendly and helpful. Everyone generally seems like they want to help to make every company succeed.
Everyone at Raintree has been very helpful. We have been very involved in the development of the ABA documentation system, and Raintree has welcomed our requests and information.
The system has so many optional custom settings that you can set up your organization to produce exactly the outcomes you want and the representatives will help assist and direct you along the way to help achieve the desired outcomes.
Staff are knowledgeable and try to address issues as promptly as possible.
Support staff are quick to respond, nice, and helpful with any and all questions.
The knowledge of all the employees and the quick response when there is an issue or question about system.
We have been very pleased with raintree. The system is capable of so many things! It addresses the needs of our smaller business, but it also has the potential to meet our clinic needs as we continue to grow.
Raintree representatives are super knowledgeable and helpful to their customers. They also act as one big family. Raintree is affordable and a great customizable EMR that saves our company time and energy!
Everyone that I had contact with was very knowledgeable and easy to work with.
Always friendly, courteous and knowledgeable. They will go out of their way to find a solution to your problem. If they don't know, they will refer it to another team member who has knowledge.
I've used Raintree now for over 19 years and highly recommend them.
Debbie Barberot
AR Director
Medical Success Systems, LLC