Customer Testimonials
Knowledgeable sales staff, good product line and accessories. Shopping was a pleasant and satisfying experience, rare these days.
Great customer service.
Fleet Feet was recommended by my podiatrist and friend. I love the analysis that is done which gives me a feel for what would be the best shoes for my feet. I love how my feet feel with the shoes I tried on.
Great personalized customer service & employees really take their time to help find you the perfect fitting shoe !
I loved the helpful, knowledgeable, and friendly staff. There is a wide range of selection of shoes and inserts.
My foot doctor recommended Fleet Feet and recommended a specific type of shoe and insole. What a wonderful experience! Very knowledgeable and personable sales rep, who actually had digital measurements of my feet made to ensure correct sizing. So pleased with my shoes, I returned later the same day with my husband, who was equally pleased to purchase shoes there. Thank you!
Haven’t worn my shoes out walking yet but very impressed with the personal attention given me in the store. All good so far.
My son First name removed and I had a wonderful experience at Fleet Feet and will be coming back again! Thank you!
Outstanding customer service
I had amazing customer service. Spencer was so incredibly helpful!! She helped me find the right pair of shoes and my feet feel so much better! I will definitely be back to get more shoes there.
Knowledgeable, friendly staff and good technology to ensure I always get the best shoes.
Kerri was a great help in determining which shoes best fit my needs. She is competent, she listens, she is patient. So far, the shoes she recommended feel great.
It was the ad in St Bridget Church bulletin that caught my eye.I will enthusiastically recommend Fleet Feet to my family and friends and anyone else with a shoe issue. Last year Dr. Vantre recommended you but I waited and the ad was the push that I needed. Thank you, Kerri.
I went to the Patterson St., Richmond Va store to return a pair of running shoes that were not cushioning my feet. I meet with your associate Jason and I cannot say enough good things about how he helped me!
He did a terrific job of answering my questions and helping me select wht I needed for my walking/running experience.
Thanks Jason
I really appreciated the time and attention Kerri gave me and my problem feet. Just returned from an 8,000 steps walk and I felt like I was walking on air!!
Knowledgeable, friendly service
Digital measurements of each foot.
Friendly and patient sales person.
Guarantee.
Great selection of shoes and staff is knowledgeable about which brands and styles may work best for customer’s needs.
I Never feel rushed. Employees spend time listening to issues and explaining which shoe would be good and why. Also fleet feet stands behind what they sell. If there is a problem with a purchase they are quick to make it better. Excellent customer service
The was knowledgeable and personable
Great help with fitting
I like the fit guarantee and the expertise of the employees.
The folks at Fleet Feet are always so friendly and helpful!
The foot scanning was very cool.
Great customer service! I don’t get shoes that work so well for me anywhere else. You support local chapters of Girls on the Run and provide shoes to those in need. Thank you for all you do!
Love your service and choices of sneakers
It was a nice experience, knowledgeable sales person and efficient, very friendly service.
The best customer service I have received in any shoe store in my life. Jeff was very helpful taking the time to let me try on several different shoes until I found the perfect fit. If you need running shoes or gear…fleet feet is the place to go.
High quality products and I believe the best customer service I have ever received. Kerri is so knowledgeable on all the products and her suggestions have paid off in a big way. My feet and back feel wonderful. I'm definitely a Fleet Feet Fan.
Excellent staff that know the products and listen; great selection of all types of shoes
Customer service is always too notch! They take their time and carefully explain everything to you.