Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.J. Fleet Feet
What do you like about our products and services?

All good

Report a concern   August 27, 2021 — Rated 10 out of 10 by S.M. Fleet Feet
What do you like about our products and services?

I had a great experience being fitted and finding the right running shoes for me.

Report a concern   August 27, 2021 — Rated 10 out of 10 by R.M. Fleet Feet
What do you like about our products and services?

Fantastic customer service, very knowledgeable employees who really take their time to find exactly what you are looking for. Great options for all different activities from walking, running, cross training, etc.

Report a concern   August 26, 2021 — Rated 10 out of 10 by Sidney Jones Fleet Feet
What do you like about our products and services?

Very helpful in the suggestions for footwear based on the evaluation in the store.

Report a concern   August 26, 2021 — Rated 10 out of 10 by S.M. Fleet Feet
What do you like about our products and services?

The staff are so knowledgeable and you have a huge selection of Hoka shoes.

Thanks, First name removed Mc

Report a concern   August 26, 2021 — Rated 10 out of 10 by Michael Harcum Fleet Feet
What do you like about our products and services?

Great experience. Helpful and professional staff - went out of their way to ensure that I had the best fitting shoe.

Report a concern   August 25, 2021 — Rated 10 out of 10 by Valerie Ayres Fleet Feet
What do you like about our products and services?

I love the personalization of having my feet scanned and a shoe recommendations based on my needs. The staff were so friendly and personable. Even though I had travel an hour to get to my closest Fleet feet, I will definitely come back!

Report a concern   August 25, 2021 — Rated 10 out of 10 by J.G. Fleet Feet
What do you like about our products and services?

It was very helpful to have help with finding the right shoe because I have foot and leg issues. Anthony was informative, patient, friendly, and very helpful. Now I own a very comfortable pair of sneakers for walking my dogs!

Report a concern   August 24, 2021 — Rated 10 out of 10 by M.W. Fleet Feet
What do you like about our products and services?

Informative and friendly service!

Report a concern   August 23, 2021 — Rated 10 out of 10 by A.M. Fleet Feet
What do you like about our products and services?

great people we're very helpful

Report a concern   August 22, 2021 — Rated 9 out of 10 by F.P. Fleet Feet
What do you like about our products and services?

Staff seem knowledgeable, Westhampton store more than Short Pump

Report a concern   August 22, 2021 — Rated 10 out of 10 by L.S. Fleet Feet
What do you like about our products and services?

Anna and Jason were great!

Report a concern   August 20, 2021 — Rated 10 out of 10 by beverly kunath Fleet Feet
What do you like about our products and services?

The flip flops are soooo very comfy!! I love them!

Report a concern   August 20, 2021 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

everything was perfect! the sale associate was efficient and knowledgeable! He listened to my issues and found me the perfect shoe!

Report a concern   August 20, 2021 — Rated 10 out of 10 by L.C. Fleet Feet
What do you like about our products and services?

Sales associate was attentive and demonstrated concern for my needs.

Report a concern   August 19, 2021 — Rated 10 out of 10 by H.J. Fleet Feet
What do you like about our products and services?

She feels like she is walking on clouds and the salesman was so knowledgeable and I trusted him to help make a good decision

Report a concern   August 19, 2021 — Rated 10 out of 10 by Nathan Bowers Fleet Feet
What do you like about our products and services?

Great products, staff, and the best return policy on the market today.

Report a concern   August 19, 2021 — Rated 10 out of 10 by leonard edloe Fleet Feet
What do you like about our products and services?

I was greeted warmly in the store. Given options after the styles I picked were not available. Checked out was quick and easy. I am very happen with my purchase.

Report a concern   August 19, 2021 — Rated 10 out of 10 by N.W. Fleet Feet
What do you like about our products and services?

Very informative and helpful finding the running shoes I needed!

Report a concern   August 19, 2021 — Rated 10 out of 10 by Eve Carington Fleet Feet
What do you like about our products and services?

We must have spent 30+ minutes looking at strides, foot scan, various shoes and arch support. I am so impressed that I’m going to go back for my own consultation.

Report a concern   August 19, 2021 — Rated 10 out of 10 by Ann Williams Fleet Feet
What do you like about our products and services?

Ken greeted me immediately upon entering Fleet Feet, helped me measure my feet, listened to my tales of foot problems and how other shoes may have been hurting my feet. He got three pairs of shoes for me to try on. Two pairs were the same shoe, just in different widths. He was patient as I tried on and walked around the store in different shoes. When I finally selected a pair, I asked if I should just wear them around the house for a few days to try them out. He said I should get out and wear them as I planned to wear them. I have 60 days to return them, no matter how dirty they may have become, should I feel they are not for me. I've worn them the past two days and love them.

Thanks, Ken, and thanks, Fleet Feet!

Report a concern   August 18, 2021 — Rated 10 out of 10 by M.P. Fleet Feet
What do you like about our products and services?

Very impressive shoe fitting service. Excellent knowledge of shoes. We will definitely return in the future. Thank you Fleet Feet!

Report a concern   August 18, 2021 — Rated 10 out of 10 by Travis Marks Fleet Feet
What do you like about our products and services?

The experience was amazing! The employees were very nice and helpful. Every step of the way was very easy and very informative.

Report a concern   August 18, 2021 — Rated 10 out of 10 by R.L. Fleet Feet
What do you like about our products and services?

You sell quality shoes and customer service is Excellent and you guarantee your product

Report a concern   August 17, 2021 — Rated 10 out of 10 by A.R. Fleet Feet
What do you like about our products and services?

Our sales person was very friendly and thorough with helping us find the right shoes.

Report a concern   August 17, 2021 — Rated 10 out of 10 by S.W. Fleet Feet
What do you like about our products and services?

the passion of the employees

Report a concern   August 17, 2021 — Rated 10 out of 10 by M.W. Fleet Feet
What do you like about our products and services?

Knowledgeable and patient employees who are real runners!!! Great selection and if it’s not in the store they will get it for you. Fantastic service as always, even when busy! Thanks Anna, for helping my new cross country runner get set up!

Report a concern   August 17, 2021 — Rated 10 out of 10 by H.H. Fleet Feet
What do you like about our products and services?

Joe was great. I love going to Fleet Feet. I know I will always be taken care of there.

Report a concern   August 17, 2021 — Rated 10 out of 10 by Bridget Boswell Fleet Feet
What do you like about our products and services?

Personal service with KNOWLEDGEABLE staff.

They listened and they heard what my concerns were and knew what would be the best shoe choices.

I love, Love, LOVE my new running shoes. Took my first run yesterday and it was bliss. Looking forward to my continued path to better health and wellness with good shoes and a great attitude because my feet are HAPPY.

Thanks!

Report a concern   August 17, 2021 — Rated 10 out of 10 by W.J.C. Fleet Feet
What do you like about our products and services?

Great service and recommendations


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