Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   October 8, 2023 — Rated 10 out of 10 by Frankie Paulino Fleet Feet
What do you like about our products and services?

Love the product and customer service

Report a concern   June 26, 2023 — Rated 10 out of 10 by doris meginley Fleet Feet
What do you like about our products and services?

Love the Brooks that I purchased. They felt great at your store and wearing them around the house to break in, however when I went out for my walking routine, they are bothering me on my right foot midway. There is a bone there that seems to jut out a little further on that foot so I am wondering if I need a slightly wider shoe because of it. The left shoe feels great. Other than that, I loved my experience with you and the shoes

Thanks,
Doris Meginley

Report a concern   June 25, 2023 — Rated 10 out of 10 by Gini Distanislao Fleet Feet
What do you like about our products and services?

Knowledgeable and friendly service!

Report a concern   June 25, 2023 — Rated 10 out of 10 by M.R. Fleet Feet
What do you like about our products and services?

Great stock of the very best brands, and friendly, knowledgeable associates.

Report a concern   June 25, 2023 — Rated 10 out of 10 by B.W. Fleet Feet
What do you like about our products and services?

Staff very friendly and helpful. Hoka!

Report a concern   June 25, 2023 — Rated 10 out of 10 by C.M. Fleet Feet
What do you like about our products and services?

I like that you offered neutral shoe options. The gentleman that helped me was very kind, he listened to me explain my current issues with my feet, and what I was looking for, took an assessment of my feet, and went over the results with me. He then brought out several pairs of shoes, put them on me, and let me walk around the store. I really appreciate the time and attention I received, as I was able to pick out a pair of shoes that felt great.

Report a concern   June 25, 2023 — Rated 10 out of 10 by S.G. Fleet Feet
What do you like about our products and services?

Everything was great!

Report a concern   June 25, 2023 — Rated 10 out of 10 by F.N. Fleet Feet
What do you like about our products and services?

Dallas was awesome!

Report a concern   June 24, 2023 — Rated 10 out of 10 by T.M. Fleet Feet
What do you like about our products and services?

Quality brands and variety

Report a concern   June 24, 2023 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

Each of my trips to Fleet Feet has been a positive, enjoyable experience.

Report a concern   June 24, 2023 — Rated 10 out of 10 by T.F. Fleet Feet
What do you like about our products and services?

10/10 experience! Kerri was amazing!

Report a concern   June 24, 2023 — Rated 10 out of 10 by B.G. Fleet Feet
What do you like about our products and services?

Not only do I like the products they make available to customers, but also their service. They are friendly and allow one to browse before decisions are made. I never feel rushed while in the Fleet Feet store on Patterson Avenue.

Report a concern   June 24, 2023 — Rated 10 out of 10 by L.H. Fleet Feet
What do you like about our products and services?

Very attentive service! Shoes are wonderful!

Report a concern   June 23, 2023 — Rated 10 out of 10 by D.G. Fleet Feet
What do you like about our products and services?

Working with someone felt very personalized while also seeming technically sound with the assistance of tech. I've been wearing the wrong size and fit for years!

Report a concern   June 23, 2023 — Rated 10 out of 10 by Trish Riggan Fleet Feet
What do you like about our products and services?

Time spent to identify my unique needs.

Report a concern   June 23, 2023 — Rated 10 out of 10 by E.B. Fleet Feet
What do you like about our products and services?

The staff were very helpful and friendly. I like that they gave me options for my shoes based on the testing. They explained why some shoes were better than others for my particular feet issues.

Report a concern   June 22, 2023 — Rated 10 out of 10 by Raianne Larkins Fleet Feet
What do you like about our products and services?

Excellent personal service and high quality shoe selection.

Report a concern   June 22, 2023 — Rated 10 out of 10 by J.O. Fleet Feet
What do you like about our products and services?

Shoes are very comfortable. Our sales person was great. He took his time with us and recommended several pair of shoes. He ask lots of questions to make sure he was recommending what would be best for us.

Report a concern   June 22, 2023 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

Foot scan

Report a concern   June 22, 2023 — Rated 10 out of 10 by Deborah Bassett Fleet Feet
What do you like about our products and services?

Good inventory and helpful knowledgable sales staff.

Report a concern   June 22, 2023 — Rated 10 out of 10 by C.S. Fleet Feet
What do you like about our products and services?

I only shop for Hoka brand and they have them

Report a concern   June 21, 2023 — Rated 10 out of 10 by Rob white Fleet Feet
What do you like about our products and services?

Kat was an amazing employee. So full of both knowledge and joy! She took the time to ask me the questions and get the answers that led to the right shoe for me. I never felt rushed or impatient, even though I spent at least 45 minutes with her.

Report a concern   June 21, 2023 — Rated 10 out of 10 by M.T. Fleet Feet
What do you like about our products and services?

Great selection of styles and colors, helpful, friendly staff.

Report a concern   June 21, 2023 — Rated 10 out of 10 by S.E. Fleet Feet
What do you like about our products and services?

Loved the care that I was at Fleet Feet

Report a concern   June 21, 2023 — Rated 10 out of 10 by M.N. Fleet Feet
What do you like about our products and services?

comfort

Report a concern   June 20, 2023 — Rated 10 out of 10 by B.B. Fleet Feet
What do you like about our products and services?

Great patience and understanding during the fitting process. Jessie spent time and offered several alternatives. Excellent service.

Report a concern   June 20, 2023 — Rated 10 out of 10 by Jabari Lucas Fleet Feet
What do you like about our products and services?

I wanted to take a moment to thank Ford, the young man who help me last week. He is a very professional and mild-mannered gentlemen, who was very thorough in his examination of my gait and attentive to my preference of shoes. Congratulations on graduating from St. Christopher's, and good luck in your collegiate racing career. Keep up the good work, and read Adam Smith's "Theory on Moral Sentiments;" in his view, a society of tempered, sober-minded individuals is the only environment in which a free market enterprise can endure.

Report a concern   June 20, 2023 — Rated 10 out of 10 by P.H. Fleet Feet
What do you like about our products and services?

Great experience, really improved the discomfort in my sons feet.

Report a concern   June 20, 2023 — Rated 10 out of 10 by M.H. Fleet Feet
What do you like about our products and services?

I like the personal service and ability to identify your issues so that you get fitted with the best options for yourself. My only negative feedback is with your internet connection. Two different days we were at your store and there were problems with your internet connections. Some of the services, such as walking across the pad, were unavailable. So actually being able to check gait, pressure points, and foot positions were unavailable. I was very disappointed my husband could not utilize this. Your internet service needs to be better!

Report a concern   June 20, 2023 — Rated 10 out of 10 by M.C. Fleet Feet
What do you like about our products and services?

Haven’t ran with the shoes yet but the assistance in finding and fitting the shoes was excellent


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