Customer Testimonials
Kerri was great!
Less expensive route to foot relief and helpful staff— already recommended my Oofos sandals to sister-in- law for plantar fasciitis!
Great service, great product and very knowledgeable staff! Really help you find the best fit for your foot, walking style and running!
I like the salesmen, who are very friendly, very knowledgeable, and very helpful without being pushy. I particularly like the thorough examination of the feet to fine the right size. The ability to try the shoes at home and to return them after wearing is most attractive.
Wide selection of shoes , clothing , gear including energy gels, hydration and recovery products. Associates are very nice, highly knowledgeable and very patient. No high pressure sales at all. Store is clean and inviting with an atmosphere conducive to having a good time while you shop! Definitely a returning customer. Loved it!
The shoe fitting was really cool, and I like being able to see the results and have them emailed to me. The shoes I bought are wonderful, and the service I received was top notch. Even though the store was busy, I felt like I received all of the time and attention I needed to make sure I got the right pair of shoes for me. I’d highly recommend Fleet Feet!
Quality products and fitting services.
I cannot say enough fantastic things about Jeff and his team. The Richmond running community is very lucky to have such knowledgeable and kind people helping us achieve our running goals.
Excellent products and customer service.
Service was very thorough & personal.
A great store with an even greater staff. All appear quite knowledgeable regarding the needs of runners and walkers. always aenjoyable to visit.
Great store. Nice variety of running products. Enthusiastic and helpful staff!
Excellent service, excellent products.
Customer service
My pain goes away and my comfort level surges
We love the quality and selection! The sales team is always friendly and knowledgeable!
So far so good
I love that shoe fitting process. They really take the time to see what really works best with your foot type. Big fan of this place.
Your products our comfortable, durable, and affordable.
The customer service is excellent. This store sells quality products.
Great selection and outstanding customer service!!
Very knowledgeable staff with great attitude!
I liked the way my foot size was measured and how that and my purpose for purchasing the shoe narrowed down the number of shoes I needed to try on. i also didn't feel any pressure to buy.
Staff is knowledgeable & courteous. Good quality shoes.
fit process was great and very helpful staff
Shoes and insoles are very comfortable. The salesperson was very nice and knowledgeable.
The tailored an individual service each customer is given.
I loved the service from Anthony at the Short Pump store. He came out with 3 options after measuring my feet and worked and suggested options. I came to look and ended up buying a pair and I’m happy
Good experience, informative
Customer friendly