Customer Testimonials
It totally changed my life to have shoes that fit correctly!!
Jeff was fantastic! I was short on time but really needed a new pair of Karhu running shoes. He was very helpful, kind and funny. He was knowledgeable, professional and had me out in a timely manner, respectful that I was in a rush, and provided great customer service. Thanks Jeff!
The staff was incredibly helpful and knew their stuff - I learned a lot and felt confident in my choice of shoes!
Everything!!!!
Jeff was extremely knowledgeable and very pleasant to work with. I will definitely shop at Fleet Feet in the future.
I love the wide variety of shoes, socks, etc. My last purchase was Hoka's and was a great experience with Ben (Richmond, Patterson Avenue location) being very helpful assisting me with different styles and telling me about Hokas.
Wow, talk about excellence in customer service in products. Zoe assisted me and her knowledge of the different products, extensive questioning, and overall friendliness was impressive. I went from struggling through my runs due to bad shoes to conquering my first 16 miles ever more easily than the 12 miles the week earlier. The quality here is unbeaten. Jeff is always there with a smiling face which is always a plus. I love supporting such a overall great business. I will be back!
Friendly and knowledgeable staff. Staff always take the time to explain and listen. Good selection.
Your retail staff are excellent. Your products high quality
I love how personalized the service is! Everyone who works at Fleet Feet really cares.
They fit me
Great range of products and VERY knowledgeable staff.
Joe was extremely helpful and kind. Changed my shoe buying experience. Will only buy shoes here from now on.
Person who helped me in the store very nice and knowledgeable.
Kerrie was great - very patient and I knowledgeable!
My sales lady was very helpful. I need Brooks shoes for my feet and the store had them. I wish you had carried the leather walking shoes also.
Salesperson was very helpful!
Salesperson really understood products and my needs.
Attentive and friendly staff.
You have actual runners helping us in the store, the passion and knowledge of the sport they bring to the customer interaction is amazing.
Great customer service. The Fleet Feet employees work to get he beat shoe for you. And if they are out of sock in a shoe, they work to order the shoe for you.
Customer service
The customer service was phenomenal. Just recently got into running, and all the staff seemed really knowledgeable. Definitely will do my run shopping here for gear.
Personalized and great selection
The sales associate we worked with was excellent. He was knowledgeable and provided solutions and fully explained why he was offering those solutions.We will definitely be returning.
So kind and thoughtful
Personal and thorough
Personal service, sales associate knowledge, informative.
Knowledgeable and take the time to listen
Service is very good and I love your products.. The staff really work with you.