Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   October 27, 2019 — Rated 10 out of 10 by K.R.C. Fleet Feet
What do you like about our products and services?

products and services!!!

Report a concern   October 27, 2019 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

The associate stayed late to help me find the perfect fit!

Report a concern   October 27, 2019 — Rated 9 out of 10 by H.C. Fleet Feet
What do you like about our products and services?

Great customer service. They listened to my concerns and recommended shoes based on what they observed and heard.

Report a concern   October 26, 2019 — Rated 10 out of 10 by K.H. Fleet Feet
What do you like about our products and services?

Good employees. Always eager to help. Very Knowledgeable.

Report a concern   October 26, 2019 — Rated 10 out of 10 by Lynn Izod Fleet Feet
What do you like about our products and services?

The staff is so helpful and there is always a wide selection available in the store. It’s wonderful to not have to shop online, even though I wear an odd sized shoe!!!

Report a concern   October 26, 2019 — Rated 10 out of 10 by G.D. Fleet Feet
What do you like about our products and services?

I really much appreciate the advice that the Flee Fit employee gave to me regarding my new running shoes. Thank you very much!

Report a concern   October 26, 2019 — Rated 10 out of 10 by C.C. Fleet Feet
What do you like about our products and services?

Knowledgeable, friendly and non judgmental-

Report a concern   October 26, 2019 — Rated 10 out of 10 by Valerie Pace Fleet Feet
What do you like about our products and services?

The people:) Very friendly as you walk in and helpful with suggestions on shoes to fit your needs such as foot issues, size, running vs walking. The foot scan is nice too!

Report a concern   October 25, 2019 — Rated 10 out of 10 by P.W. Fleet Feet
What do you like about our products and services?

Wonderful service. No pressure to buy. Excellent explanation about my feet and what they need. 60-day trial period.

Report a concern   October 25, 2019 — Rated 10 out of 10 by A.B. Fleet Feet
What do you like about our products and services?

Great and friendly service. Very knowledgeable!

Report a concern   October 25, 2019 — Rated 10 out of 10 by K.G. Fleet Feet
What do you like about our products and services?

I came in after work around 6:45, just 15 minutes before you all closed. Hazel was very patient and helpful, and allowed me stay a little past closing to ensure I found the right shoes. I had not bought new running shoes in over 4 years (despite putting in about 15+ miles weekly). Needless to say, my new shoes felt like a dream and I PRd on my 10k run this morning. Y’all rock, and Hazel is awesome!

Report a concern   October 24, 2019 — Rated 10 out of 10 by H.W. Fleet Feet
What do you like about our products and services?

The best!!!

Report a concern   October 24, 2019 — Rated 10 out of 10 by Val Orgsbon Fleet Feet
What do you like about our products and services?

Customer service is amazing

Report a concern   October 23, 2019 — Rated 10 out of 10 by Ben Sheppard Fleet Feet
What do you like about our products and services?

I needed another size after one day and the exchange was simple and fast. This place rocks.

Report a concern   October 22, 2019 — Rated 9 out of 10 by A.A.K.S. Fleet Feet
What do you like about our products and services?

Knowledgeable staff and ability to return shoes up to 60 days after purchase.

Report a concern   October 22, 2019 — Rated 10 out of 10 by Terry, Lori, and Harper Price Fleet Feet
What do you like about our products and services?

Great selection and very local feel. They have what you want and the staff knows your name.

Report a concern   October 22, 2019 — Rated 10 out of 10 by Trisha Stohr-Hunt Fleet Feet
What do you like about our products and services?

The service at Fleet Feet is always impeccable. I get a thorough and individualized shoe fitting every time I go in for new shoes. The staff takes their time and really listens to your needs. They know the shoes and do not hesitate to offer multiple options and opinions.

I started running in 2017 and found Fleet Feet when a friend recommended I see them for shoes. I've never gone anywhere else for my running needs and will continue to give them my business.

Report a concern   October 22, 2019 — Rated 10 out of 10 by P.A.L.K. Fleet Feet
What do you like about our products and services?

I am scheduled to run the OBX Marathon on November 10th, and was in the market for a new pair of HOKA running shoes.
Hazel was extremely knowledgeable, very personable, and a delight to work with!
All the best to Hazel!!!

Report a concern   October 22, 2019 — Rated 10 out of 10 by Matt Harrison Fleet Feet
What do you like about our products and services?

Personal attention and knowledgeable staff!

Report a concern   October 22, 2019 — Rated 10 out of 10 by B.G. Fleet Feet
What do you like about our products and services?

The customer service in the Short Pump location was outstanding.

Report a concern   October 21, 2019 — Rated 10 out of 10 by M.T.L. Fleet Feet
What do you like about our products and services?

Good selection. Friendly and knowledgeable staff.

Report a concern   October 20, 2019 — Rated 10 out of 10 by B.K. Fleet Feet
What do you like about our products and services?

Everything - service, selection, points program - is great.

Report a concern   October 20, 2019 — Rated 10 out of 10 by B.B. Fleet Feet
What do you like about our products and services?

I was impressed with how well the sales associate matched me with pairs of shoes that were comparable to what I wanted and have liked before. All options presented were good, and I didn't feel pressured into one option or others.

Report a concern   October 20, 2019 — Rated 9 out of 10 by Joseph Schreib Fleet Feet
What do you like about our products and services?

Excellent customer service

Report a concern   October 19, 2019 — Rated 10 out of 10 by Amanda Boyce Fleet Feet
What do you like about our products and services?

Store employee spent as much time with me as needed to make sure I ended up with the most perfect shoes and socks for my new running adventures! My husband came in after me and got the same quality of service! Out of this world!!

Report a concern   October 19, 2019 — Rated 10 out of 10 by M.M.P.M. Fleet Feet
What do you like about our products and services?

I like the measurement technique and the positive approach of the sales person

Report a concern   October 18, 2019 — Rated 10 out of 10 by C.G. Fleet Feet
What do you like about our products and services?

I’ve always gotten excellent guidance at Feet Fleet! This week was no different with the help I got from Ben!!!

Report a concern   October 17, 2019 — Rated 10 out of 10 by Emily Barber Fleet Feet
What do you like about our products and services?

Amazing service! Knowledgeable, friendly and kind staff.

Report a concern   October 17, 2019 — Rated 10 out of 10 by L.A. Fleet Feet
What do you like about our products and services?

Joy was a joy to work with determining the right shoe for me. She is a good communicator and had very good ideas as to which shoes might help my problem feet. I will definitely return and I do hope she's there.

Name removed

Report a concern   October 15, 2019 — Rated 10 out of 10 by V.S. Fleet Feet
What do you like about our products and services?

Great products and great service by a great team.


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