Customer Testimonials
Knowledgeable and friendly.
All of the associates are so personable and knowledgeable. They are great at paying individual attention to each customer.
I was helped by Joe- he was amazing. I love the shoes and socks- I plan to get more socks
Great customer service.
Knowledgeable, personal staff
The knowladage
Good shoes that fit well
Great customer service
Very knowledgeable staff. Large selection. Technology assisted with my decision
You have what my therapist recommends.
Easy to get fitted and no difficulty in deciding.
Great friendly and knowledgeable staff!
Everything ❤️❤️❤️❤️ All the products are outstanding. From shoes, clothes, hydration products, tools to help in the recovery after a
run. So much more! The staff goes above and beyond! As a customer I am treated like family!
The person who helped us was great!
Your salespeople are so courteous, helpful, and knowledgeable. Love the choices of good shoes.
Very in depth. Charlotte was also easy to talk to and personable.
Excellent service and knowledgeable people.
Great service, friendly people and selection.
Great service, knowledgeable employees, good selection and very clean and orderly.
Service and attention were great. Foot scan and impact zone review provided good feedback and affirmation of shoe choice. I will be returning.
Very friendly , answered all my questions.
The customer service is spectacular! Harrison very knowledgeable and courteous
Outstanding customer service/knowledge and fantastic selection.
My experience was great. Olivia was very helpful and took ample time to find me the show and insert to help with my supination. I will definitely be back for future shoe needs.
I spent nearly 90 minutes with a sales associate who was attentive and very knowledgeable. The selection and service are excellent. I wouldn't shop anywhere else for my running needs.
I purchased the Mizuno Wave Rider 24. I like the shoes but the sales associate who assisted me in store was superior. Her name was Spencer and she knew the products and was able to provide me with multiple choices to meet the issues with my feet.
Excellent Customer Service!
Charlotte was terrific. She listened to what I was looking for and provided multiple options. Really pleased with my purchase and her recommendations.
Cav at Fleet Feet RVA hooked me up! Haven’t gotten new running shoes in almost 3 years so it was time for a haul. Their foot scanner is super cool and he took time to answer my questions and walk through what this means for my running shoes. We tried several options and Cav was an excellent listener / responded to my needs (and tolerated me and my friends excessive chattiness and unsolicited RVA tips :p). Highly recommend this shop and also loved earning cash on my purchase to be able to use again!
The people who work at the store really understand their product; they listen to the needs of the individual runner and recommend accordingly. I trust them to help me find the right shoe for my problem feet!
On a different topic, we have been going to feet fleet for years, and have noticed a recent trend of up selling socks and inserts to customers.... which I do warn people about when I recommend the store.
You all are very open with policies and helping customers to the best of your ability
Amber was so great! She was very knowledgeable and down to earth.