Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   March 26, 2021 — Rated 10 out of 10 by W.M. Fleet Feet
What do you like about our products and services?

Excellent selection and staff!

Report a concern   March 26, 2021 — Rated 10 out of 10 by John Nolde Fleet Feet
What do you like about our products and services?

Great staff. Very knowledgeable and nice.

Report a concern   March 26, 2021 — Rated 10 out of 10 by J.J.R. Fleet Feet
What do you like about our products and services?

Friendly professional service. They listen to your specific needs and make recommendations on which style of shoe that would work best for you.

Report a concern   March 26, 2021 — Rated 10 out of 10 by Michael Roberts Fleet Feet
What do you like about our products and services?

This was the best customer service I have ever received when buying a pair of running shoes. Amber and Kerri did a great job providing me with information about many different shoes and made recommendations that were very helpful with making a decision. I had to return my initial purchase but that process was very easy. Amber and Kerri were thorough, patient, and also very knowledgeable about different running shoes as well as how to properly fit shoes to different feet. I will definitely recommend Fleet Feet to friends and family.

Report a concern   March 25, 2021 — Rated 10 out of 10 by B.D. Fleet Feet
What do you like about our products and services?

Hoka’s are the most comfortable shoes for me. Service was professional and so helpful.

Report a concern   March 25, 2021 — Rated 10 out of 10 by M.B. Fleet Feet
What do you like about our products and services?

Very personalized service with no pressure from the salesperson. This was one of the best shopping experiences I have had.

Report a concern   March 25, 2021 — Rated 9 out of 10 by B.C. Fleet Feet
What do you like about our products and services?

I liked the one-on-one attention and foot scan. Although, I thought the scan was to be emailed to me.

Report a concern   March 25, 2021 — Rated 10 out of 10 by S.C. Fleet Feet
What do you like about our products and services?

Very knowledgeable and patient sales associate. Nice variety to choose from.

Report a concern   March 24, 2021 — Rated 10 out of 10 by D.R. Fleet Feet
What do you like about our products and services?

Sales person was great and very professional.

Report a concern   March 24, 2021 — Rated 10 out of 10 by A.S. Fleet Feet
What do you like about our products and services?

Friendly service, without pressure to buy

Report a concern   March 23, 2021 — Rated 9 out of 10 by M.J. Fleet Feet
What do you like about our products and services?

I liked the very helpful, personal attention for my first visit. Joe not only assisted me with puchasing my two (2) pairsvof shoes, but also let me know about the special the store had as well as the sale...so with my full price purchases i was able to recieve the discount on another purchase!! The shoes that i purchased are so comfortable & also more i.importantly decreasing the pains i was having in my feet!!!!

Report a concern   March 23, 2021 — Rated 10 out of 10 by C.M. Fleet Feet
What do you like about our products and services?

Olivia was very helpful during my visit to Westhampton. She was knowledgeable about my screening and explained why her picks would be most helpful for my needs. Thank you!

Report a concern   March 22, 2021 — Rated 10 out of 10 by S.G. Fleet Feet
What do you like about our products and services?

Cav was friendly and helpful. Your process made sense. You had a variety of shoes to offer. The price was reasonable.

Report a concern   March 22, 2021 — Rated 10 out of 10 by L.W. Fleet Feet
What do you like about our products and services?

great customer service, very helpful.

Report a concern   March 22, 2021 — Rated 10 out of 10 by A.F. Fleet Feet
What do you like about our products and services?

Anthony tirelessly brought me 8 pairs of running shoes until I finally settled down. He was so kind and patient with me and my injuries.

Report a concern   March 22, 2021 — Rated 10 out of 10 by C.D.H. Fleet Feet
What do you like about our products and services?

Very helpful and knowledgeable associates!

Report a concern   March 22, 2021 — Rated 10 out of 10 by E.M. Fleet Feet
What do you like about our products and services?

Love that you all offered such a detailed foot scan and that the sales associates were very helpful without being pushy.

Report a concern   March 22, 2021 — Rated 10 out of 10 by C.R. Fleet Feet
What do you like about our products and services?

Knowledgeable sales person, also friendly and helpful
Good Shoes

Report a concern   March 22, 2021 — Rated 10 out of 10 by B.S. Fleet Feet
What do you like about our products and services?

Great service and Knowledgeable staff

Report a concern   March 22, 2021 — Rated 10 out of 10 by stefano cassar Fleet Feet
What do you like about our products and services?

The entire staff is very welcoming and friendly. I am not a runner but I didn't feel like my needs were any less addressed because of it. Joe was very approachable for questions and extremely knowledgeable about Fleet Feet's products and the foot mapping process. We were so satisfied with our experience with actually went to check out the 2nd location the next day.

Report a concern   March 22, 2021 — Rated 10 out of 10 by Will Eckles Fleet Feet
What do you like about our products and services?

I love the products that I’ve purchased

Report a concern   March 22, 2021 — Rated 9 out of 10 by J.B. Fleet Feet
What do you like about our products and services?

The sales person took the time to help me select the right pair of shoes.

Report a concern   March 22, 2021 — Rated 10 out of 10 by Bonnie Ferguson Fleet Feet
What do you like about our products and services?

Attention to details for the customer. I am not a high-end shopper but assistance and assurance that I find shoes that fit is better than risking shopping at discount suppliers.

Report a concern   March 22, 2021 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

Wonderful. Life changing.

Report a concern   March 22, 2021 — Rated 10 out of 10 by Vicki Leadbetter Fleet Feet
What do you like about our products and services?

I liked how they took care to analyze my feet to see what was best for me to help with my issue. I am hoping for the best turn out using my new shoes and inserts. So far so good. :-)

Report a concern   March 21, 2021 — Rated 10 out of 10 by G.W. Fleet Feet
What do you like about our products and services?

I had a great experience there recenty with a great sales consultant--he listened to me and brought out three great options for shoes to try on.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Holly Newman Fleet Feet
What do you like about our products and services?

Truly the best in town. I love the knowledge that the sales associates have about all the products and the customer service is top notch!

Report a concern   March 21, 2021 — Rated 10 out of 10 by D.M. Fleet Feet
What do you like about our products and services?

Good variety. The sales person was great. Very knowledgeable and worked with me to find a good shoe fir me at a reasonable price.

Report a concern   March 21, 2021 — Rated 10 out of 10 by Mary Beasley Fleet Feet
What do you like about our products and services?

I can walk in comfort after being properly fitted

Report a concern   March 21, 2021 — Rated 10 out of 10 by V.M. Fleet Feet
What do you like about our products and services?

Great foot wear assistant who helped me find shoe that are right for me


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