based on 2511 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly staff in the service department. The time they stated to service my coach was right on the money. Very pleased.
Very friendly and professional serves. I will definitely be using them for service in the future.
They never gave up on trying to get me a camper of what I wanted.
We have had a couple of warranty Works done on our new Jayco and appreciate the time taken by the technicians and their professional and kind manner, as well as the hints they have given us as new new-RV owners.
Service department is absolutely horrendous. Communication is horrible. Good luck with accomplishing anything with Alpin Haus of Amsterdam.
Excellent service on short notice! Camper was winterized before the freeze came.
Great people. Sean Willard was very thorough and helpful.
Attention to customer needs
I like basing able to store the camper during winter. I like the customer service and how nice everyone was to me and my kids.
They were short on manpower and still did the work on time
Professional and courteous staff. Always a pleasure to deal with everyone.
Everyone went above and beyond when we were in need of an emergency repair. There are not enough words to say how thankful that they were in the right spot at the right time when we needed someone the most.
The entire team for parts and service, the mechanics/techs, everyone at Alpin Haus THANK YOU!
Great help from employees, easy purchase experience. Everyone is always so helpful.
Everything.
Your sales department is wonderful the service department is a nightmare. Had we known how it was before we purchased our camper we would never have bought from your location and we would not purchase from here again because of the service department.
Service is and has been phenomenal. We have used 3 other dealerships, and they do not compare. won't go anywhere else!! Sheppards
Alpin Haus was straightforward and thrust worthy. There was a feeling of family and of being treated like family.
Very professional and thorough. Jennifer was a joy to work with
I'm a new customer but they r friendly and accommodating
Easy to deal with, honest and competent.
Service has been bad. My unit has spent to much time in the shop. Just picked it up today and there are still issues with it.
Great customer service and the technical staff are obviously good at what they do.
The staff at Alpin Haus RV has always been nothing less than excellent. Always helpful and polite! Highly recommend for purchase and service.
Service
Have been with them for many years. Top of the line in scheduling appointments completing service, and keeping us informed.
Every time I’ve needed service they explain everything and call to make sure they know what I wanted done. Very friendly and answer all my questions…
Staff was very pleasant and friendly and worked hard to meet our needs. When there were a few kinks in the buying process, they took care of us and made everything right. Thank you, Alpin Haus in Amsterdam!!
no comment
Great service...
Responsiveness when we have a question or a problem is excellent.