based on 2249 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Alpin Haus in Amsterdam has proven to us to be a business we can trust. Our repair was handles in a timely fashion and everything was done as we had been told. The staff there is incredibly helpful and friendly.
Customer service
The guy who came and did my warranty work was excellent.took every precaution while replacing items not damage anything. And was very knowledgeable about the RV in general.
Good selection ! But Phone Service is not good
First name removed was very knowledgeable, pleasant and friendly
Staff has been outstanding
I like the people and the service that I have received
People are friendly and helpful
I like the Grand Design brand. I also liked how friendly and professional everyone was that I dealt with.
Quality products and knowledgeable employees makes Alpin Haus of Saratoga my number one place to shop and buy my Rv’s and accessories
Art in sales was wonderful, they standby their products with a great warranty, and all around it was just a great experience. Will never go anywhere else!
Timely inspection and great propane prices.
Everyone was honest and no one tried to up sell into something I didn’t want
Friendly knowledgeable service.
The few things we found that needed to be fixed were not done and the camper had a lot of dirty areas that were obviously not cleaned (a ground up cookie and cobwebs under the dining bench for example).
The quality and the friendly staff which are very helpful.
Mike and Brian are great representatives of your business. They are knowedgeable and go above and beyond.
Made an emergency service call and fixed problem quickly. Thanks!
I have bought 2 campers and a Boat from you. Always great service.
Very happy with the service.
We love our RV. Our property at home has not been able to store/park it and the team at Alpin Haus has been wonderful to work with over the past few years to take care of my rig, winterize, store safely, repair issues that were usually my doing, and always have it ready for me as promised! My property just got setup to accommodate the big rig, so it is home here now but we had such a wonderful experience working with Alpin Haus!
I felt very confortable with Mike when he showed me the trailer, he took his time to explain everything about it. Never felt any kind of pressure from him into buying something.
The negotiation went pretty smooth and when I came to pick up the RV Chris was great during the walk through, very knowledgeable I can say.
When we finish the paper work with Dennis, he was very clear explaining everything.
Great place to visit if are looking to buy an RV.
Rigo.
We have had several issues with unit and your so called warranty covers nothing. You have made same repair multiple times and it is worse than before
Recall
Prompt and courteous! Looks for solutions and will call you back!
Very Good Service Thank You Dave,Enjoyed the camping Store.Waiting Area.Coffee,etc.
Communication is good, workmanship and timeliness also good
friendly and helpful
Service department access and assistance was not one that I would recommend
Have a live person answer the service phone