Alpin Haus RV

Average rating: 8.4 out of 10 based on 3919 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2023 — Rated 8 out of 10 by S.D. Alpin Haus RV of Amsterdam
What could we do to improve?

Be more upfront with payment totals

Report a concern   August 16, 2023 — Rated 10 out of 10 by C.J. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Friendly

Report a concern   August 16, 2023 — Rated 10 out of 10 by T.S. Alpin Haus RV of Amsterdam
What do you like about our products and services?

I scheduled service that included warranty work. These guys were excellent in communication and making sure I was all set well before my visit. I recognize "Randy" for his professionalism and willingness to get me back on the road as quickly as possible. Work was done well and on time.

Report a concern   August 15, 2023 — Rated 10 out of 10 by M.F. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

People very nice and appointment was pretty much on time as I was waiting.

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.C. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Friendly, did what they said they would do, even a day earlier!

Report a concern   August 13, 2023 — Rated 5 out of 10 by P.E. Alpin Haus RV of Amsterdam
How did we disappoint you and what can we do to make things right?

Taking way to long to repair my RV and not having phone calls returned.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Marc Mularz Alpin Haus RV of Amsterdam
What do you like about our products and services?

Professional to the core!

Report a concern   August 13, 2023 — Rated 10 out of 10 by Eric Ross Alpin Haus RV of Saratoga
What do you like about our products and services?

Product Quality is Excellent; Love the Catalina. The Sales Team Sativa was knowledgeable even though she is new; great follow up and personable. The Finance Team (Matthew) was knowledgeable in making the deal and recommending Americu Credit Union an allowing a fair Trade-In on our other Unit. The Service Department was accommodating as I had a few requests and the new Camper had a defaulted Tire (probably during Transit) and Alphin Haus did not hide it; they made it right. Thank you all for a Awesome price, Great Trade In Value, and Excellent Service.

Eric H Ross
Nashville, TN

Report a concern   August 11, 2023 — Rated 10 out of 10 by J.B. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Everyone at alpin haus was very easy to work with. We have bought from alpin haus Amsterdam location twice many years ago. This time was the oak ridge location. Looking forward to the new location in Middletown. Our salesman Tom was great. Chris was awesome on the demo end and Dennis made the paperwork go smooth.

Report a concern   August 11, 2023 — Rated 10 out of 10 by G.B. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

All staff at Sales facility are fantastic. Justin has taken us under his wing and always does his best to satisfy our needs, through suggestions, taking care of service requirements, or warranty repairs

Report a concern   August 11, 2023 — Rated 10 out of 10 by J.D. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Everything has been outstanding

Report a concern   August 11, 2023 — Rated 10 out of 10 by H.W. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Heather was great and the RV techs were outstanding when we noticed a couple minor issues at pick up

Report a concern   August 11, 2023 — Rated 10 out of 10 by C.G. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Very friendly atmosphere and people. They provide good repair service.

Report a concern   August 10, 2023 — Rated 10 out of 10 by J.W. Alpin Haus RV of Orange County
What do you like about our products and services?

works well with customer to set up service date and times and while you wait service.

Report a concern   August 10, 2023 — Rated 10 out of 10 by William Etue Jr Alpin Haus RV of Amsterdam
What do you like about our products and services?

Alpin Haus took every thing tha needed to be don on my motorhome. From fluids changed to resealing the roof for our cross country trip.

Report a concern   August 10, 2023 — Rated 10 out of 10 by W.A. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Justin Christ was great to deal with and ensured that I was completely satisfied with my 5th wheel purchase.

This is a rare quality in this industry and kudos to both Justin and Alpin Haus!

Report a concern   August 10, 2023 — Rated 10 out of 10 by S.W. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Very helpful, professional and responsive team.

Report a concern   August 10, 2023 — Rated 10 out of 10 by Patrick Schulz Alpin Haus RV of Orange County
What do you like about our products and services?

Best service dept

Report a concern   August 9, 2023 — Rated 10 out of 10 by William Staulters Alpin Haus RV of Amsterdam
What do you like about our products and services?

We brought our camper in for service and they did a great job on the repairs. We were kept updated on the progress. They did their best to get us out aas soon as possible.

Report a concern   August 9, 2023 — Rated 10 out of 10 by Michael Orourke Alpin Haus RV of Amsterdam
What do you like about our products and services?

Excellent salesman, Don was amazing. He was very accommodating and helpful. The entire staff was really friendly and always trying to assist us in having a Very Positive Experience at Alpin Haus. We will highly recommend Alpin Haus to everyone!! Thank you all for your support, patience and assistance.

The O’Rourke’s

Report a concern   August 8, 2023 — Rated 10 out of 10 by K.L. Alpin Haus RV of Saratoga
What do you like about our products and services?

Service listened to our needs He communicated very well and kept us informed while we waited,

Report a concern   August 8, 2023 — Rated 10 out of 10 by J.S. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

Very friendly service and knowledgeable sales staff. Easy experience from start to finish!

Report a concern   August 8, 2023 — Rated 10 out of 10 by K.D. Alpin Haus RV of Orange County
What do you like about our products and services?

Everything from beginning salesman, walkthrough of camper to finance. Wonderful experience.

Report a concern   August 8, 2023 — Rated 10 out of 10 by K.S. Alpin Haus RV of Saratoga
What do you like about our products and services?

Service is prompt and I get an appointment when needed and at reasonable cost. Service techs are friendly and accomodating

Report a concern   August 8, 2023 — Rated 10 out of 10 by J.M. Alpin Haus RV of Oak Ridge
What do you like about our products and services?

We had to bring in our RV for some repairs that were out of our wheelhouse. We were given a quote, a day when to drop it off, and all went very smoothly. An electric and plumbing repair. The price we thought was fair, no surprises! Smooth and easy, don't find that to often, AND on time!!!
Thank you

Report a concern   August 6, 2023 — Rated 10 out of 10 by Robert Macpherson Alpin Haus RV of Saratoga
What do you like about our products and services?

Great communication. Great service. Best service experience we have had in years.

Report a concern   August 6, 2023 — Rated 10 out of 10 by Jeff Ritzheimer Alpin Haus RV of Amsterdam
What do you like about our products and services?

The Service team did great warranty work, and the office team were very friendly and full of good advice. There is a decent sized store as well to pick up some essential items.

thank you

Report a concern   August 5, 2023 — Rated 10 out of 10 by R.R. Alpin Haus RV of Amsterdam
What do you like about our products and services?

Very good

Report a concern   August 4, 2023 — Rated 10 out of 10 by Derek Rej Alpin Haus RV of Amsterdam
What do you like about our products and services?

Great service, Help us find the right camper were looking for everyone was helpful.

Report a concern   August 4, 2023 — Rated 10 out of 10 by Walter Camenisch Alpin Haus RV of Amsterdam
What do you like about our products and services?

Nice people there to help us in all departments. We traded our old RV for smaller new RV. They made us feel comfortable.


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