Customer Testimonials
Stan was very helpful in finding exactly what we wanted in an RV, We chose the Grand Design due to the construction and floor plan. Everyone was very friendly from the front desk ,Sales to finance department. We highly recommend Great American RV to everyone that is looking to purchase an RV.
Levi was awesome to work with went out of his way to help us get the Camper we wanted.
The staff are well trained and professional in every respect. From the moment you ever the business you feel special and appreciated. Bob Lindsey goes out of his way to answer all questions relative to any problems or concerns with work being performed. He explains in detail of work done and billing charges. He represents the business in a caring way and makes the customer wanting to return for services in the future!
Bob in service is great!!!
Great experience before, during, and after the sale. Great service for the past two years, could not be happier! Adam Cole has been great and your service dept too!
I enjoyed the whole process! Everyone, from our sales person, Aaron, and his sales managers, to the friendly staff who explained how everything on the RV works, were so pleasant to work with.
Liz Mahnich was very knowledgeable & helpful in the process of getting our rv back & in purchasing the extras we needed. She went out of her way to help us get the correct hitch to tow or car. It was a great experience working with her. She even came in on her day off to assist us, now that’s great customer service!
Service appointments are scheduled conveniently.
I have been impressed with everyone's willingness to help...both in sales and service. Our salesman Levi was patient and honest and answered all of our questions. If he didn't have the answer right away, he always would make the effort to find out the answer and get back with us. The pricing was exactly where we needed which Levi was upfront and honest in helping us establish that price.
Likewise, the people in the service department have gone above and beyond in helping us with our issues. They have worked hard to please us and are genuine in their interest to deliver the service necessary to solve any problem. I am completely satisfied with all aspects from the quality of the RV we purchased, to the sales associate, to service. I have been recommending Great American to everyone we come across who are interested in RV's
My service / briefing technician was very thorough and knowledgeable. My salesman Vince was always available and very helpful. Everyone from the finance officer to the greeters and cashiers were great!
Price was good. The service was Professional and quick.
My most recent visit was for service. My adviser was great with keeping me up to date on repairs being made and the status of the repairs. She was also great with the walk through on the day of pickup when repairs was complete.
Jim Taylor identified our needs and objectives quickly.
Very professional.
Thanks Jim!
Customer service.
The parts department (Rayna) will never give up trying to help and finding what you are searching for
You have what I need for my RV and service has always been prompt and with quality.
Prompt attention!
IDK, I’ll let you know as I gain more experience dealing with y’all
Repair was a minor one but it was completed very quickly and we were on our way home in 2 to 3 hrs which we had figured on. Also the service hand replaced a small bracket which we pointed out when we arrived...no problem. Thanks
I purchased my 32LX Prowler by Heartland in July 2020 at Dixie RV (now renamed Great American RV). The sales person and financial closer no longer work there, but, they were GREAT. The sales person did a perfect job asking qualifying questions, determined what I needed, established my working budget and picked out the perfect floor plan. He showed me 3 RVs, but the 3rd one was the one he said he knew was what I was looking for. He was SO RIGHT! The man who was the financial closer was amazing. The general sales staff is very friendly, welcoming and helpful. Mike in the service is also awesome. I highly recommend your store.
Bob in service is wonderful. He always tries to find the best way to fix any problems with the unit. He always has a smile and very welcoming
They had the perfect RV for us - the Keystone Hideout 250BH- and were very understanding on our timeline to purchase. They made it easy to negotiate prices over text or phone (we live an hour from the dealership), and we came to an agreement on price very quickly. We love our new camper! Heather at the the Dealership helped us so much!
Even though it took 5 months to get parts to repair my RV, GARV did right by us to get our motorhome back to us.
Great salesperson and walk thru person.
On the second service you located the problem with my AC and promptly replaced it after ok given on the forever warranty.
Thank you!!
Bob is always very helpful and friendly and provides great customer service.
Great selection
Fast shipping
Service was done on time
I like honesty. I feel like I received it when dealing with Earl in parts and services.