Great American RV SuperStores
10241 Destination Drive
Hammond
LA 70403
United States

Customer Testimonials

Report a concern   November 24, 2022 — Rated 10 out of 10 by Erika Authement Dykes Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

Mrs Angie Hebert was our service rep. When we went to pick up our camper after our annual service repair the service department had left the battery switch on and the unit was unable to operate the legs to load. She went above and beyond communicating and ensuring that our situation was resolved timely and properly prior to leaving. She also ensured to follow up ensuring that we were satisfied with all resolved issues. This is a huge improvement from last year where our camper was at the Beau Bridge location for over three months and we could never get in touch with our service advisor. What ever changes they made were in the right direction.

Report a concern   November 23, 2022 — Rated 10 out of 10 by P.H. Great American RV Superstores- Tupelo
What do you like about our products and services?

From sales to service prep everyone could not have been more knowledgeable and helpful.

Report a concern   November 23, 2022 — Rated 10 out of 10 by W.B. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Reyna has been great to work with so far helping with collision damage on our camper.

Report a concern   November 22, 2022 — Rated 10 out of 10 by L.W.M. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Danny and Tammy were great and Manager was very approachable.

Report a concern   November 21, 2022 — Rated 10 out of 10 by Ernest E Rabalais Jr Great American RV Superstores - Hammond
What do you like about our products and services?

Great people to work with, very professional and accommodating!

Report a concern   November 21, 2022 — Rated 10 out of 10 by Philip Joseph Blaine Great American RV Superstores
What do you like about our products and services?

The entire staff was friendly, helpful and provided exceptional service. Craig kept me updated on the progress of service on my RV and delivered a quality product on time.

Report a concern   November 21, 2022 — Rated 10 out of 10 by I.M. Great American RV Superstores
What do you like about our products and services?

Excellent customer service.

Report a concern   November 18, 2022 — Rated 10 out of 10 by N.G. Great American RV Superstores - Calera
What do you like about our products and services?

Mr. Lucas worked with me to the best of his capabilities and further in some cases. I had a special situation, in which I left for the Marine Corps and ended up in California. Mr. Lucas' ability to communicate is extraordinary, even in the small things. He kept me updated when parts were coming in and worked with me on a non-typical install inside my travel trailer.

Report a concern   November 18, 2022 — Rated 10 out of 10 by J.C. Great American RV Superstores - Calera
What do you like about our products and services?

Best Visit I have had !! Lorina Williams was very Professional, Courteous, knowledgeable and Helpfull! Great Service person!

Report a concern   November 16, 2022 — Rated 10 out of 10 by A.B. Great American RV SuperStores- Heflin
What do you like about our products and services?

Services were great. The only thing I would do different is I made this deal 3 days in advance of coming in and had requested that all paperwork and everything to be ready when I got there. I still wating approx. 1 hr for paperwork that should have taken only 15 min and then waited at least 2 additional hours for my camper to be ready. I am on a busy schedule and had anticipated for this to take no more than 1 hr. I was completely unpleased about the wait. Other than that, it was a pleasant experience. Just work on being timely and respecting your customers time and requests.

Report a concern   November 15, 2022 — Rated 10 out of 10 by R.S.J. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Brad, Tammy, and Jesse were so courteous and helpful. Everyone there goes above and beyond to get you the RV you want. Thank you all.

Report a concern   November 14, 2022 — Rated 10 out of 10 by S.S.B. Great American RV Superstores
What do you like about our products and services?

Timely appts. All services provided as outlined. Friendly staff.

Report a concern   November 14, 2022 — Rated 10 out of 10 by William B Wellerman Great American RV Superstores - Hammond
What do you like about our products and services?

Alex kept us informed throughout the process, & made sure that everything was satisfactorily addressed.

Report a concern   November 14, 2022 — Rated 10 out of 10 by Hank Mclaughlin Great American RV Superstores - Calera
What do you like about our products and services?

The service was wonderful from the moment we walked in to store until we came back to buy camper.
Very knowledgeable sales associates and the way they took us through the camper and explained every function was extremely helpful.

Report a concern   November 14, 2022 — Rated 10 out of 10 by W.A.B. Great American RV Superstores
What do you like about our products and services?

Marie, our sales lady was awesome. She learned what we were looking for and was persistent enough to lead us to what she found. We purchased a unit that wasn't even on the lot the day we were there. The entire staff was friendly and helpful through the entire buying process. The finance department worked hard to get us in our camper for which we are thankful. The fellas that did our walk through and installed our braking system were professional and made our hook up easy.

To all y'all. THANK YOU!

Report a concern   November 14, 2022 — Rated 10 out of 10 by C.H.G. Great American RV Superstores - Grand Bay
What do you like about our products and services?

The staff was friendly, knowledgeable, personable, and professional. Especially Danny our salesman and Tyler the RV tech.

Report a concern   November 14, 2022 — Rated 10 out of 10 by George J Mayfield Great American RV Superstores - Hammond
What do you like about our products and services?

Bought a Winnebago ERA 7 years ago. Got a great deal. Had very few problems. Every problem was corrected to my satisfaction. Just did a 7,000 mile trip and had no trouble.

Report a concern   November 14, 2022 — Rated 10 out of 10 by Mark Sanders Great American RV Superstores - Hammond
What do you like about our products and services?

The sales team was attentive and helpful even while I was doing everything via email and text. The maintenance team went above and beyond to ensure my 5th Wheel hitch was installed correctly before I attached my camper. Thankfully they did because it hadn't been installed 100% correctly from the company I used.

Report a concern   November 14, 2022 — Rated 10 out of 10 by L.R.C. Great American RV Superstores - Breaux Bridge
What do you like about our products and services?

The buying and trading process was easy and convenient. They worked with our schedule to get us in and out. We were very pleased with the service!

Report a concern   November 11, 2022 — Rated 10 out of 10 by M.R. Great American RV Superstores - Columbus
What do you like about our products and services?

Although one of the smaller dealerships amongst GARV, this business was well-stocked and contained the unit we wanted. From the first time walking on the lot, we were greeted with friendly employees and Jim in particular took a lot of time to answer our questions and custom-fit a unit to our tastes. During the actual purchase, Jeff was very good with having all the paperwork ready and again answered all our questions about financing. The parts department personnel were very helpful with helping us pick out our necessary accessories and the tour we received showing us the motorhome's features was very informative. Overall - we were extremely pleased with our experience

Report a concern   November 11, 2022 — Rated 10 out of 10 by T.P. Great American RV Superstores- Tupelo
What do you like about our products and services?

We got a great product and were VERY satisfied with the sales department but the service department is EXCELLENT.

Report a concern   November 11, 2022 — Rated 10 out of 10 by T.F. Great American RV Superstores- Huntsville
What do you like about our products and services?

Maria our sales person was such a pleasure to work with. The store is clean the people are friendly. We will be back to upgrade.

Report a concern   November 11, 2022 — Rated 10 out of 10 by R.B. Great American RV Superstores
What do you like about our products and services?

Very helpful and easy

Report a concern   November 11, 2022 — Rated 10 out of 10 by W.H. Great American RV Superstores- Huntsville
What do you like about our products and services?

Overall, this was an excellent transaction. Maria was very knowledgable about the motorhomes we were interested in, patient with our questions and concerns, and was very helpful in addressing them. We felt "listened to" and respected throughout the process.

We would strongly recommend Maria and this dealership -- shout out to Rudy and the rest of the crew! -- to anyone looking for an RV.

Report a concern   November 11, 2022 — Rated 10 out of 10 by L.R.C.T.C.F.T. Great American RV Superstores- Huntsville
What do you like about our products and services?

Great product.

Report a concern   November 11, 2022 — Rated 10 out of 10 by James Robbins Great American RV Superstores - Calera
What do you like about our products and services?

Earl and Sarah in the Calera parts department are the best parts department people I have ever dealt with at any RV store I've been to. Very nice and very knowledgeable at their job. James Robbins at Robbins RV Rental.

Report a concern   November 10, 2022 — Rated 10 out of 10 by E.G.B. Great American RV Superstores - Hammond
What do you like about our products and services?

As always, my experience was great. They were on time with my appointment & person checking me in extremely efficient & directed me to the waiting area. Waiting area very comfortable with coffee & food available for purchase for those of us with early appointments.

Report a concern   November 9, 2022 — Rated 10 out of 10 by M.G.M. Great American RV Superstores - Grand Bay
What do you like about our products and services?

Great personnel, great prices , great service

Report a concern   November 7, 2022 — Rated 10 out of 10 by D.M. Great American RV Superstores- Huntsville
What do you like about our products and services?

The work completed was cell done & professional.

Both Scotty and Troy were phenomenal!!

Report a concern   November 7, 2022 — Rated 10 out of 10 by Barry Flinn Waskom Great American RV Superstores
What do you like about our products and services?

I was asked what I was looking for and was taken to the campers that matched. She did not try to sell me on anything else. I got exactly what I wanted. From the time I got there until I left with my new RV was about 6 or 7 hours total.


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