Customer Testimonials
I have had great success working with Great American RV in Tupelo, MS. From purchasing a new trailer to purchasing aftermarket products, I was treated with great respect. Also, we had damage to our trailer that the service department corrected making the trailer back to new condition.
Customer service. The staff took exceptional care of us through the whole process
The service department was very responsive, and our Airstream was fixed up and ready quicker than we had hoped! They handled the warranty issue for us without a hitch…pun intended 🤣
Always smiling service center, it means alot when we bring our motor home in for service. Service is always done well.
We love the Tiffin Phaeton !!!!
The staff at Great American RV was awsome!!!!
Great service. Angie is a gem!
Always helpful, friendly.
I can order parts. When they come in all I have to do is pick them up
It's the service to the customer that matters most to me and you all have the best. Danny and the whole team were great.
Large selection of RV supplies, and RV's. Easy access from I-10.
Shawnee Rogers, in service, is very knowledgeable, friendly, and takes all the time necessary to answer questions. Additionally, I appreciate the timely updates concerning the status of work being done on my RV, and it was ready when promised.
I really like the Fleetwood Discovery LXE motorhome. The service department has taken very good care of me and the motorhome.
Danny is great in sales. Shawnie is an amazing service Advisor. 😉
Give her a raise ! Or I will steal her for my business!
I Really enjoyed the service Trace gave me. Answered all my questions and listen intently to every thing I asked. Trace went above and beyond to call of duty even with the body shop work that I had done I really appreciated the job that was performed.
The sales and service experience was pleasant and professional.
A nearby CampingWirld alternative.
Every there are all friendly and helpful with what I need.
The professionalism was very good, we were grateful for the kindness shown thru out the process
Thank you
The great sales rep and other services.
Wonderful helpful staff
I’ve worked with Brent in service a few times - very dependable, friendly and customer oriented. He has always provided what he said he would do. Very nice to see in a customer service field today.
We appreciate the service department. All seemed to be knowledgeable and helpful. They work hard to please the customer and to keep them informed.
Great location and facility.
Service was excellent. Tom worked with us to find the perfect camper. On the final walkthrough they immediately fixed small issues identified.
Had a very good experience.
Everyone was very friendly and helpful. Pleasant experience.
Everything was great, very professional good experience, friendly people.
The Dutchmen Astoria 260RK is beautiful and a great floorplan. It has some nice features, but it also has some major disappointments. Furrion has to be the worst RV supplier ever. The AC is a bad design. Instead of the temperature sensor being located in the thermostat, it is in the AC. Big problem. The temperature in the AC is not the temperature in the living area. The units cycle on and off frequently sometimes running for only a minute. When I took it in for some issues, I was told it had to be over 72 degrees to test. I was told also that the sensor was in the AC unit. With all the information on the WWW, I now understand the problem. Next up, Furrton microwave. There is no quick cook numbers 1-6 like every microwave I've owned. There's no add 30 seconds. It burns my bacon in the middle while raw on the outside (lays flat on a paper plate between two paper towels). I bought a $60 Hamilton Beach at Walmart that fixed those problems. I previously had a High Pointe that worked great. Furrion 12V fridge freezes anything touching the back. There are no 120V receptacles on the side with the dining and seating. In the bedroom I have to plug in my CPAP and electric blanket in a closet next to the bed. It will cost $200-$300 to get an electrical receptacle near the dining and seating, which I will do on my next visit. I now have an extension cord across the floor near the door. The cupholders in the theater seat have 4 holes in the bottom of each. where do spills go? Somewhere inside the console with no access to clean. I thought there must be an insert that was missing. Lippert Thomas Payne Support said nothing missing. I haven't found any issues with the Furrion range and fireplace yet. Having said all that, I wish I had never heard of Dutchmen Astoria. I won't have it long. I would suggest not selling any more of these. My problem is not with GARV. GARV has a good inventory and a well oiled machine. Maybe I can get a good trade at GARV.
Staff was friendly and helpful.
Facilities were very nice.
Our salesman, Matthew Justice, was a great help in our purchase decision.
We love our new Airstream International.
My wife and I just purchased a 2025 Jayco Redhawk 24B from Great American RV Super Stores in Heflin AL from Kimberly. What a great salesperson she is, we highly recommend Kimberly Hassanpour. The experience was amazing their technician Joseph took the time to show us everything and had everything in excellent working order. Stan was also very helpful when he checked us out.
Customer service knowledge and informative
Very honest and easy to work with.