Customer Testimonials
Very helpful and understanding and thanks for the time gave us. Thanks to Allen with sales
Everyone is very nice and service department does their very best to get repairs done ASAP. Dana, Alex, Todd and Don are exceptional to work with.
Great customer service. They make you feel like family.
They work with you to achieve goals
I feel your service dept really tries to do their best possible work.
Friendly, professional and helpful.
Service was super. Friendly and knowledgeable salesmen. Would definitely recommend to a friend.
Everyone was very helpful and great to work with.
My first experience regarding and owning an RV. Service Department got on top of the kicks on our 1st trip. Sent service people right away to correct the problems
Clay Pittman was very professional and provided excellent customer service. He was honest and helpful in finding out the answers to all my questions . He tried his best to watch out for my interest and remained with me through out the entire process. I also enjoyed working with the finance lady, Carey. Overall, my experience was great. Thanks
Very knowledgeable and experienced sales and service. I never felt pressured.
The Tiffin Allegro Open Road 36 LA we purchased is well made and will be a pleasure to use. The entire staff were knowledgeable about the product and delivery experience was excellent. We left Great American RV very satisfied and knowing we will have backup if we need it. Thanks to all for a pleasant experience.
Bill & Bobbie Dunbar
The customer service I received was amazing. I had a issue with a new 2022 travel trailer I purchased and the leadership at Great American RV contacted me immediately and made it right and replaced the unit with no questions. I did not expect that to happen but it just shows you how much they care about their customers. They contacted me throughout the process and made sure I was happy and all my expectations were met. Thank you Great American Rv - Grand Bay!! - First name removed
The customer service I received was amazing. I had a issue with a new 2022 travel trailer I purchased and the leadership at Great American RV contacted me immediately and made it right and replaced the unit with no questions. I did not expect that to happen but it just shows you how much they care about their customers. They contacted me throughout the process and made sure I was happy and all my expectations were met. Thank you Great American Rv - Grand Bay!! - Jeremy
Rachel was awesome in helping us find the right camper for us! Preston did a great job on our walk through!
Friendly atmosphere! Great products.
Easy purchase. Robert Sellers was very knowledgeable and helpful. Orientation was great.
Everything.
The wait time for your repairs are long. Yet, your employee in your service department ,Miss Logan, has made your company repairs less painful. She goes beyond the norm with keeping me in touch with any progress on my bus while in your shop . She is very curtious to me and still shows a strong loyalty to your company. If I were your owners I would see that she is given a strong pat on the back and maybe some sort of additional compassion for her efforts!….. First name removed wynne
The friendly service
Our first contact was with Ward and he went above and beyond with customer service. He was 'all in' from our first inquiry to every aspect of arriving to the area and the final sale. Ward maintained close contact through text and our safe arrival to the area. The hospitality was welcoming and friendly from Ricky and Tommy. As first time RV owners Ricky ensured we knew how to operate every aspect of the RV. He took his time explaining and answering our questions during the walk through. Ricky was 'all hands on' explaining the operations of the RV. Exceptional team with awesome customer service. The team generated an atmosphere that was amazing.
They find solutions and don’t let obstacles prevent them from serving their customers.
Rob Sellers and the management team were great to work with. Very laid back purchasing experience. Highly recommend.
Salesman showed me what I was looking for not what he wanted to sell me
Roy Stewart has excellent customer service skills. He made my first RV purchase a very positive one.
Always available to answer any questions!
Heather and Nikon were terrific. The whole staff was friendly and helpful
Amazing customer service
Love our motor home!
Friendly staff. Very accommodating!
quality and dependability