Customer Testimonials
Service was good Shelby Barrios was really up to speed on. Everything kept me informed
Service
Great customer service, prompt attention and delivery of goods.
Staff worked with me on all aspects of purchase. Guidance on necessary supplies. Stayed on lot overnight, security checked in on me. Great experience.
With all the negative comments about some dealerships around I’ve never been more happy that we decided to buy with GARV in Breaux Bridge La.
The service is second to none and the staff is very friendly and eager to help. When we have a question they always have the answer. I tell everyone that’s considering on buying an rv to please check you guys out first. Thanks for being there when we need you
Mike & Jackie Boddye
Merica in the service department was very polite and helpful. She took care of my A\C issues and made sure my Forever Warranty was updated. She also stayed in constant communication about the progress on my RV repair.
Service and people were very nice
Outstanding communications. David and the service team were remarkable.
We just had our yearly inspection on our travel trailer the service was fast and the service personnel were great and friendly
Kathy and Coop were a pleasure to deal with. Nothing but positive things to say about them and the service department!
The Class C layout and finishes were exactly what we were looking for. Sales and Techs were great in setting things up and training us on every aspect.
The open floor plan and helpful people
We have had great service since buying out motorhome 2 1/2 years ago.
The sales team, especially Tommy, is outstanding!
Fast friendly service
Friendly staff, great service! Always happy to answer our seemingly endless questions.
Professional quality service.
People were great, Debra sales Rep. helped us find what we needed, Daniel tech. Help verify all aspects of trailer and worked with us when we had some technical issues with the tow vehicle.
Even shop supervisor. Help with some repair work due to an issue caused by tow vehicle. These are just some of the people at (great American rv ) that make a good experience.
Having been around awhile I have learned that not are you just purchasing a large budget item you are also investing in relationships and service after the sale. I just happen to purchase my Reflection shortly after the Grand Bay purchase of the Rv dealership. I admitt there was a staffing and learning curve in the service department for awhile. The last 3 times I had warranty checkups and warranty work it was well organized and finished when I was told it would be. The girls at the service department in Grand Bay are good at their jobs and pleasant to deal with. Yes there is still a long waiting period to get in because of techs shortage I am guessing and that’s the only thing that is frustrating to owners. However have just about anything for your camper in their store.
Great service
Service department has upper game 150 %, great service manager Drake Meir knows his department and keeps the tech on their toes
Debora was amazing in getting our RV back on the road. She got the critical repairs done in the requested time frame.
Friendly workers
The personal are great to work with
Great American RV has many top RV brands on the lot for you to tour. They are an Airstream dealer. Our salesperson, Maria, was highly knowledgeable about every detail of the RVs. We knew when we met her and the dealership in general that we wanted to buy from them- we felt secure that we would receive superior service. The dealership has been so helpful with information. We got a perfect run through with Anthony showing us every detail of our RV and he shared his experience as well. We love the RV and we are pleased that we bought from great American to support us in the future. Thank you!
It's a great product and the service was top notch professionalism
Outstanding sales staff who go above and beyond and service in great time and attention.
professional and kind employees
This is the 4th unit we have purchased from y'all. Prior to that we were not RV owners. Mike Trosclair was the best salesman we have had to date and an asset to GARV. He is the guy that made us not leave GARV. Our third RV and first 5th wheel after owning a Phaeton Motor Home and a Tiffin gas burner all purchased from GARV was an absolute lemon. We received it from your lot in Alabama with issues. The water lines had broken prior to our ownership and had to be replaced. The floor was rotted out and affected the slide not working. We were not made aware of the rot issues and found out about that after ownership. The floor on that slide had to be replaced 2 times. Not to mention all the other issues it was in the shop more than with us. If it was with us we were afraid to use it because there was Always an issue. The slides never worked correctly. Anyway you can thank Mike as we do, he is the reason we stuck with GARV.
Good service a