Customer Testimonials
The part manager was very professional and my vehicle was repaired the same day with her help.
Everything is awesome so far thank you forball the help
Very friendly and took care of all my needs.
Courteous staff that goes out of there way to help.
Fast, friendly and accomidating
I told the salesman what I was looking for, he found several choices and worked within my price range and layout. He put up with me asking to see the same 3 that I liked 4 times so I could really compare them. Oh, the price was right also !
The service person who did the walkthrough did a great job explaining everything about this camper and fix my hitch for free so I would not have any problems after I left. He also got another serviceman to talk to me I case he was not there. Now I have 2 serviceman I know I will never have to see again because everything is great!
So far every year I have brought my RV there for its yearly maintenance. Everything was completed right the first time and returned to me in a timely manner including a few extra things that I wanted done
We have had a lot of problems with our new camper. However, when we bring it in, Kealy has been wonderful to keep us posted on the progress.
All of the staff were super helpful amd friendly. We felt very confident in every step of the purchase.
Nikki accommodated us while we were returning from vacation. We were happy for the service. Thank you for taking care of our RV.
Communication
The products are great, but the team of people who make it all happen are the best! Thanks Heather, Nolan Sr., Mike and Victoria!!
N/A
Had yearly Warranty Forever inspection which they did in a timely manner.
You had in stock exactly the travel trailer we were looking for.
I love the fast, friendly service and quality RVs
No pressure
Everyone was so helpful with the process of purchasing our new camper.
Our salesman Chase was great, understood what we wanted an found us the perfect unit
Mike Larsen did a great job helping us with our purchase. This was our first RV purchase and we had .any questions to ask and each one of them fully answered so we could understand it.
Everyone was very helpful
This was my second trip to replace a toilet the first one would not hold water
I made a phone call to make an appointment and was pleased to have 2 people return my call
I had an appointment at my requested day and time
I had NO wait time and my camper was repaired in a very short time
Fair deal. Great walk through. Very nice and helpful staff. Thanks!
Mat and Chris were both very helpful in our buying process. Very informative and easily reachable for questions.
We were very pleased with everyone that worked and help us to purchase our 2023 camper from the financial advisor to the salesperson to the person that helps us with a walk-through. Everyone made our visit very comfortable thank you for your service we will recommend you to all our friends
You have nice and very friendly associates that work for your company and will go above and beyond to satisfy their customers needs.
Prompt and professional service, reliable repair and convenient drop off times.
Good service, good people.
Great sales service.
I could not have found a better salesperson to help me than Mike Martin. He listened to what I was looking for in a great quality camper and an even better priced than I could hope for. All the people were very nice and helpful and I would recommend Mike and Great American RV as the best place to shop and buy an RV.
We've had several manufacturer issues but Great American RV has been GREAT!!!
Super bunch to work with!!!
First of all I'd like to say this was not our first camper purchase, so we've experienced another large camper retailer, which wasn't bad, but this was better. We really appreciated the fact that there was never any pressure. We had visited the Defuniak Springs location several times and was given free access to all the RV's in the yard with no sales person following us around. Once we made our decision our salesman, Justin, answered all our initial questions before turning us over to the finance team. Justin was there for any questions we may have had but once the purchase was decided Nolan Ray and the finance team brokered us a very favorable deal.
When we showed up to pick up our new 5th wheel a technician, Michael, not a sales person, spent almost two hours walking us around the rig explaining everything from how it works to how to maintain it. The finance team had everything ready and we were able to pick-up our new 5th wheel and get it home. The overall experience was outstanding! We like that we had access to other members of the team who explained everything we needed as we went along and again, no pressure to buy anything extra. I think this will probably be our last RV purchase but I would highly recommend the team at Defuniak Springs.