Customer Testimonials
The walk through!
We were very pleased with the way we were treated throughout the entire time our RV was there for repairs. Mike in service and everyone else were great. He kept us updated the entire time as well as sending pictures.
Great staff that are knowledgeable and friendly!!
Just had issues with our awnings. Angie Hebert was a fantastic customer service representative. She kept me up to date via text or calls.
I just want to say Thanks to Nikki and her team for helping me and being so nice to me and my wife after having to drive so far.
Brought camper in for repairs and was completed in a timely manner and I was also kept informed every step of the way.
The staff is amazing and is whiling to help if need
The folks are great at great American RV. Justin Perry takes care of folks.
Nikki my service advisor provided an appointment as needed and followed thru with getting my RV in and out in the same day within a few hours. The service was above expectations. I will continue to use her and your services as needed
Very professional and courteous. The finance lady was spot on with everything and stayed late to finish my paperwork. Thank y'all very much !!!
Did a great job on repairs on my 2022 DRV fifth wheel
Heather was wonderful to work with. Jay in service was great!
Seems to be true and up front
Excellence in customer service and communication. I would recommend to anyone.
Everything
You Have what I need!
The whole buying process went smoothly, the staff are super friendly and helpful. When I had questions about my coach after I got home they called me promptly and helped me solve the problem. I would highly recommend GARV and thank you to Stacy for being so helpful!
We had a great experience with GARV. But, I will have to say that Debra is a true gem in your organization. As the customer in an automobile purchase, you often feel taken advantage of, especially in a purchase of this size you are on guard. We truly felt that Debra was always on our side, and frankly that is why we stayed engaged. We had other options, including plenty of like-new used models. So, thank you Debra for being a friend in this! We also just really liked the whole team and appreciated working you guys. Thank you!
Sales people are friendly and informative.
Everyone was very nice and very helpful
My recent experience purchasing a new Fleetwood Fortis from Great American RV Superstores was, by far, the easiest vehicle purchase I've ever made. Everyone, from salesman Mike, to sales manager John, to business manager Tammy worked to make the deal fit my needs. Purchasing a vehicle sight unseen is always a risk, but I found the motorhome to be clean and well-prepped. They even let me spend the first night in their campground to make sure everything worked as expected. There was one defect found that needed repair, but since I had to leave with the new coach, John arranged for the repair to be done at any facility I choose. Overall, Great American has a Great Approach to selling RV's that others would do well to copy.
Daniel at front desk needs a raise!! He is simply awesome! AND Ric the technician is the best and you guys better not let him get away!!!!
Customer service was excellent
The employees are very friendly.
Had a great experience at the Heflin AL location. They worked with my schedule and Mark H. Did a great job with prep.
Service was flawless from start to finish.
I bought my Airstream Interstate in 2018 when this was still Dixie RV. I put all my trust and faith in Will, the Airstream mechanic at this location. He has never failed to amaze me. Thanks to the great team!
Good
The professionalism of the staff, the service provided, and the quality of the work.
Very knowledgeable