Customer Testimonials
Receivied the very best service
Will in the service department, always, always takes care of all our needs. Knowledgeable, friendly, fast service
Heather the salesperson, Carlos the Technician and Nolan from finance were all fantastic! Everything went smoothly. The reception people were also fantastic!
I highly recommend the Defuniak Springs dealer!
The dealership has been great with dealing with the warranty issues with our new Keystone. Keystone's waaranty department is very slow with everything and the dealership is doing what they can to keep our RV useable until Keystone's warranty dept gets their part taken care of.
You sell good products, and it seems to matter to you that your customer ends up happy!
Love it it was the best
Niki has kept me up to date on the progress of my warranty claim.
Outstanding service and support! From purchasing an RV, to service and extra’s. Great American is an excellent choice!
Jerald P.
We were impressed with the no pressure sales force and how they listened to our needs. We love the travel trailer we purchased. We have several problems that we have encountered with the unit and were informed that they would be repaired under warranty at our convenience.
We would recommend this company to anyone needing an RV.
Rev. Ron Garland
Service was great. Everyone was friendly and helpful. I would recommend in the future.
Very satisfied with quality of Grand Design Imagine Aim-16ML. My sales representative, Josh Wilkerson, was very professional, friendly, and helpful. I was provided a thorough walk-through/orientation and offered the opportunity to spend the night in my camper at their facility which I took advantage of. First rate customer service.
We bought a camper from them and we love it!!!!
Would recommend them to anyone who needs a trailer!!!!
Sales and service , wonderful!!!!!
Great selection for any class of recreational vehicle. Salespeople are very professional and not pushy. Entire staff makes it easy to buy.
My wife and I purchased the Jay Flight 174BH from GARV in Tupelo MS. Our salesman Brian Thomas was fantastic. This the first RV we have ever owned. Brian was thorough and complete when answering our man questions. He walked us through the entire process and has even checked on us a couple of times since we purchased it Monday 13 March! Everyone that we dealt with from Jim in financing, Brittany in in Parts and Dawson the technician that took us through our walk through and answered all of our setup questions were top notch! If you are in the market for an RV, GARV in Tupelo is the place to go!
Mark was great to work with
I was contacted every 3-5 days on the status of repairs to my RV. I appreciated the courteous personnel at drop-off and pick-up of my RV. Well done.
service was friendly and quick
All your staff from our sales representative, sales clerk, and Finance Officer, and service technician were very helpful and knowledgeable about your product line. All of them listened to our specific needs and expectations.
We are looking forward to camping in our new rig!
We appreciate your timely response to our Motorcoach needs. We will be coming to you with future services and needs. Thanks to you and your team being a full-service motorcoach dealer and willingness to assist no matter where we purchased. Keep up the Great work!
Great product and great people.
Very professional staff. Danny Tabor is a fantastic salesperson. Highly recommend this dealership.
Kim (salesperson) is wonderful, very patient and understanding to our needs that we were looking for in our new travel trailer. All staff was really friendly, helpful and courteous.
I recommend Great American RV!
Thanks
Phil Thibodeaux
Maria was AWSOME!!! She was very knowledgeable of the RV's and made it very easy to choose what we wanted! The tech that did our walk thru was also very good and knowledgeable as well! The only negative thing I have to say about your business is the finance guy!!! He called a few days before we were to pick our camper up and was very pushy about wanting us to finance with him! First, I had already told Maria I was paying cash! Second, I also told him 3 times we were paying cash, but he would not hush!! I finally told him if I was going to finance it would be with my own bank and he still tried to tell me not to use my cash, that it was hard to come by! You really don't know how close I came to cancelling my purchase due to this one guy!!!!! I spoke with Maria about him, and she said he was temporary!
Danny was the best salesman ever. His knowledge and honesty is a breath of fresh air when going through the selection process.
Alex Knapps is really amazingly good…
Kaylee was great! Very informative & helpful with letting us know our options in our price range & showed us units that had the certain features we commented on about likes & dislikes as we viewed the options. She was very professional & knowledgeable of the inventory. Would definitely recommend her to anyone searching for their getaway place. Many thanks to the staff for their assistance!
None of my requests seemed like an imposition to any of the sales & service teams, and the RV appears to be of great quality constructuion.
Great service. Thank you.
Great service from David and Josh (finance), great communication and they were able to get what I needed. Thank you
Mr. Joseph Ernst made it a wonderful experience. He listened to our needs and provided excellent guidance. He was also extremely patient and sincere throughout the entire experience. Ryan did our walkthrough and I cannot say enough good things about him. Extremely knowledgeable and thorough. The "hitch" guy was great. He took his time and explained the process in great detail. The entire staff that we had contact with were also great (Finance and Service). We were treated very well and received outstanding customer service in all aspects of the process. The young ladies that worked at the sign in desk were extremely nice as well. We are very satisfied with our purchase and will definitely recommend Great American to others.