Customer Testimonials
The delivery was very good, tech very knowledgeable.
Great products and a great overall buying experience. Sales team was not interested in just making a sale. They wanted to offer what for our needs.
Friendly helpful staff
Friendly staff very knowledgeable about Rv and great teamwork from sales to service and setup !!!
Very friendly, helpful staff and a great, wide selection of RV’s.
Very friendly and helpful staff. Appreciate having repairs done quickly!
DAVID JOHNSON WAS A VERY GOOD REPRENSATIVE OF YOUR COMPANY AND YOUR PRODUCT OF A JAYCO 27' RV. THERE WAS NO PRESSURE ISSUED BY DAVE. HE WAS VERY KNOWLEDGEABLE ABOUT YOUR PRODUCT. WE ARE VERY HAPPY WE OUR NEW RV!!
Raina in parts is very helpful and knowledgeable.
Robert was great to work with
Debora did an excellent job communicating the status of our unit while service was being performed.
Overall great experience and would recommend Great American to our RV friends.
Great service, friendly, very knowledgeable
This was possibly the best customer service I have ever had. The representatives at the Columbus store communicated with me daily with updates. When the service was completed I had a problem with my truck in the parking lot and several mechanics helped me out during their lunch hour. It turned-out it was a fuse. These people were fantastic I can't say it enough.
We recent received excellent service (as usual) from our service advisor and the service technician, WIll, on a generator install and several warranty repairs. The work was done in a timely manner and we were kept updated throughout the time that our trailer was at GARV. We were very staisfied with the entire experience.
Friendly but the camper ought to be fixed before you release them
I was pleasantly surprised on how competitively priced your products are. Will shop again when in area or in need of specialty supplies.
Very friendly and listened to everything I wanted. Jack was amazing and gave interest in everything I wanted in a camper. The parts sales lady was knowledgeable on everything needed upfront and explained my options very thoroughly. Couldn’t not have gotten a better experience anywhere else.
I could not have asked for better service from Nikki and Alex to the Tech's and the Gentlemen
that met me when i came in.
Very good service.
Thank You, for all yall's help in keeping us camping.
Ken & First name removed
You have a friendly and helpful staff. The products I have purchased in the past have been very good.
The service tech that worked on my wiper and battery issues was very good. When asked if I could talk with him he was out with me in a few minutes. He explained in detail what he had done to insure that the electrolytes in the batteries were OK and the levels were topped off. He also explained in detail how he checked the wiper spines and secured the lock nut with lock tight. I really appreciated Keith (I believe that was his name) taking the time to explain to me what was done.
We have had 5 previous Rv’s over the last 25 years and Charlie E. was an awesome salesman to work with. The finance department was so easy for the processing of our new purchase. We would highly recommend Great American RV, Calera.
Great salespeople and staff. Beautiful facility.
Service department check in and service
We were traveling on a Saturday morning and had a problem from an overnight freeze. When we stopped your service writer was there to meet us. He was very friendly and knowledgeable and took care of us right away. I was introduced to the service manager, and service tech. The whole process took just over an hour and we were on our way. Thank you for turning a potential disaster into an easy fix. You saved our trip! My only regret is that you are so far away, and I can't use you more. We had our two dogs with us and they were also treated very well! Thank you so much!
Great salesman !!
Prompt service very nice associates very helpful
Service guys were great. So helpful and kept me informed of progress on my camper
In ruins done right
The things i like about your product and service is that the product is top of the line as well as the service.
We found our RV online as a discounted last year's model. After calling in, Charlie from the Calera, AL branch reached out, and provided exceptional service. We never felt pressure during the whole visit. My family felt welcome and provided for. Brad did an amazing job at our walk through, and Josh handled our closing very well. We have purchased feom Camping world before and it was nothing like this. Both Charlie and Josh have stayed in communication after the purchase to insure that we were still set up for family vacations with our New Class C. Hands down will recommend to anyone that will listen.