Customer Testimonials
I happy with the results of controling the insects that were coming in my home.
The primary reason for my 10 score is the service technician that I am assigned. Working with Kareem Lopes has been awesome. He's extremely customer service oriented and truly knows hus stuff. My first visit was with another tech and when I was called for service feedback they switched him out for Kareem. Kareem listens and provides insight, treatment plan and is thorough. And it has made such a difference in our home. He truly was the differentiator in me wanting to totally cancel my service after the first visit.
John is always early and takes good care of us.
So far after a little over a year, your company has been great to work with. Terminix is prompt, reliable and proactive in their treatments.
Very good service. Keeps the house perimeter safe. Very good technician. And grateful for flexibility on the pricing.
Excellent service
Professional and understanding
great service
As always, Joey provides an excellent service, notifies me of his visit ahead of time.
Mark, who does the inspection and treatment. Very efficient and thorough. Very satisfied with the work that he does.
Great service
Pedro Rivas , the worker that services my home, keeps me informed about service provided. Is on time , is polite and does a thorough job. Pleased with his service.
Fast and reliable service.
Great service on time plenty of notice of when they are coming. Follow up of what they find after the service is finished.
John is awesome! He understands my concerns about what it is I am bringing to his attention. Very kind, friendly and patient. After having my service person for many years change was hard for me but John made it very easy. He knows what he is talking about. Offers solutions to whatever it is.
Affordable and effective. My cats caught a mouse and a rat and a spider this past few days. I have never seen them before, but apparently the treatment has them out and about and the cats have handled it ! My service guy is a sweetheart too!
It is getting expensive
Have used Terminix for many years and totally satisfied.
The service was amazing. Very thorough and helpful!
Very thorough in finding and treating the bug areas.
The main reason we're with Terminex is your excelent service. Our service agent, Jeromie Carden, is very very good. He always checks on us and sinserely cares for our satisfaction. Keep up the great work.
Excellent service.
Thank you for treating for pests around our home.
It was a professional service and the product really works.
The techs that came to our house were so knowledgeable about the pest issue especially so we have been so stressed out and were also friendly. We had a thousand different questions and they answered them all and without being rude or annoyed. I can honestly say I wish all companies had there employees trained as well as the employees at terminex or at least the one from the West Chester area.
Communication and professional all the way!
Always professional and courteous .
My technician is wonderful, thorough professional, timely communicative
I've had Terminix for years, love the service.
I like the easy and quick communication that i receive from the techs that come out.

Great service that is a 10, however scheduling automatically without getting info from the customer first does not work for me. Almost always find out through your system the day before service and then have to call an 800 number to find a date that can work for both us and the service person.