Customer Testimonials
Alex is the “Anti-Bug hero” that works my home. He is exceptionally informed. Exceptionally focused work ethic. Exceptionally personable. It’s actually fun to speak with him. So far, Alex, has and could be, an EXCELLENT advertisement. He’s a genuine good employee and makes your company look good. Promote this guy to a position where he can help share how he is himself. Excellent work, my Anti-bug Hero 🫶🏼🫵🏼
Excellent Rep to spray
Sean is the best, always on time and careful about telling what he found and does. Thanks much
On time
Efficient
Does between service visits if needed
Friendly
I recently had to call to take care of a certain matter, and the representative (I believe her name was Tabatha) was so professional, friendly and handled my problem so efficiently! She really represents excellence and Terminix is fortunate to have her as an employee!
Prompt, professional and communicated results and recommendations.
Everyone that I have worked with From Hometown Pest Control is extremely kind, between the office staff as well as the exterminators. I would highly recommend and I do to everyone I meet. If anyone asks if they know of a good inspector and exterminator I always recommend Hometown Pest Control. there are five sections in HLI community. I am in section 2, but I do listen to other board meetings when they have them so I can recommend Hometown Pest Control. Cambell Property Management handles many of the sections as well as Seacrest and I have spoken to them on your behalf. Thank you for all that you do.
Joel it so makes pest control is one of the things I don’t have to worry about as a homeowner. He is always prompt, responsive, and solution-oriented. I have presented concerns about rodents, spiders, and wasps to Joel and he has yet to bat an eye at my queries while providing education on his scope.
(This review can be published, but I would prefer not including my name for privacy)
We have been Capelouto customers for over 40 years. They've taken care of everything from regular pest maintenance to special calls for ground wasps and red any infestations. Service techs have always been helpful and professional...hopefully they stay thst way under Terminex ownership...
You have great communication from the tech for when they are coming and when they actually show up. The product seems to be working to keep the critters out of the house. The tech listened when I requested to spray a certain area and provided good written documentation of the treatment.
They are always looking out for my best interest
I don't like giving the highest ranking but the gentleman that has been serving me is really kind and considerate. He does his job and if he has any questions he will ask or if I have questions, he will listen to me and try to help with the problem.
Thanks, Larry. There was a large pile of dead ants around the front porch where you sprayed. I also picked up a dead rat with a grabber.
Hi,
The only reason I still have services with Terminix is due to the great services Darrin provides. Kudos to him and his outstanding customer support.
Thank you.
Matt was very good and explained everything. Ants are gone now. I’m not sure though what the other gentleman did. He walked around the house and left very quickly.
Good experience
PROFESSIONALISM.
Clifton was amazing! His service was outstanding.
Austin was extremely helpful and knowledgeable.
Joe Krzeszweski is excellent (Pest control) and gives us regular detailed reports.
We don't get email reports from any other technicians. We have several plans with you and we wish we could more easily reach you to speak with you.
Hardworking, prompt and pleasant!
Ronald takes great care of my home is why I gave a 10
Chris is wonderful! You are lucky to have him
We receive professional, friendly and on time service weekly that we are very satisfied with.
Excellent technician and customer service
Franz does an excellent job maintaining our pest control.
The gentleman that came to follow up on our problem was very polite and answered concerns I had.
It was good to see the same one that installed the canisters.
The tech always does a good job and is also good at communicating.
The technician was friendly, respectful, and knowledgeable. He took time to answer my questions.

You guys show up, get your business done and get out in orderly fashion. I have had no pest incursions since I started up with you guys. This was not the case with my prior pest service. They couldn't seem to stop the ants from coming in my house, but that is no longer a problem with you guys.