Customer Testimonials
Good. Job
Octavius is always friendly and considerate. He calls before coming and checks to see if I have any issues. The only drawback with Termix is the high costs.
Great service
The relief technician, Erhart, listened to our concerns about the little black ants that we saw around the house. We have not seen any ants after he sprayed.
On time service with a very knowledgeable technician (Bobbie).
Their representatives are friendly, professional, and courteous.
Bruce Conley has been servicing my residence for years and has always done a fantastic job and leaves my home just as he found it, except for less bugs!
There are a couple reasons I have already referred Terminix to both friends and family. The main reason (although I know everyone has different service techs) but our technician Octavio is OUTSTANDING. He continually goes above and beyond so much so as knocking down cob webs around the house, always greets us very warmly, asks if we have any concerns at all or any questions he can answer, always asks how our holidays were etc. At this point he is basically an extended member of the family. Very punctual, polite, and extremely customer focused. The second reason is more often than not calling in to larger companies there is a very cold, technical aspect to the customer service I have only ever had to call in once but my experience was great my questions were answered quickly with minimal hold time and clear, concise information as well as an appointment for a follow up outside of our scheduled service. Highly highly recommend this company and sincerely hope everyone has the same outstanding service we receive. P.S Octavio deserves a raise!
Always Great work and explains everything he does...
Service tech Ron EAGLETON
Love the service & technician. One ongoing problem is Terminix should provide 2-3 optional dates and times for service; not dictate one time slot. I am very busy too and if a reschedule is required, the 800 number for customer service takes too long.
service
We have been customers for many years and have always received great service. Our technician is very knowledgeable, always on time and very reliable.
Darian does a great job
EXCELLENT CUSTOMER SERVICE
I am very satisfied with my service provider, Dennis Richard. He is always polite and very professional. He explains everything to me. Thanks.
Excellent service. Prompt, courteous, efficient and thorough. If possible, I would like to have Jose as my technician for Terminex followup visits. I would readily recommend Terminex to friends and neighbors.
very nice explained himself instead of Amanda coming!! told me where he was treating very professional!!Thank you!!
Friendly and knowledgeable technicians and customer service!
Good service, helpful technicians. Price is a little high.
Richard with Terminix Pest Control is excellent! He thoroughly inspects the exterior and then knocks down spiderwebs, dried locusts, etc. hanging on the soffits, frieze boards, around windows, etc. Then he continues with the crevices on brick wall and addresses them. He does not leave any steps out! He is very thorough! He is the reason I signed up with Terminix pest control when I some him do my mother's home!
Chase Lanham a technician with Terminix came out to inspect the solar vents in the attic along with Nick. They were both thorough! They came out of the attic and told us everything they saw in regards to the solar vents but also told us what they saw on the boards. They answered all questions we had. Gave us information about other products Terminix has. I had questions about the termite treatment given on one side of the house. Chase said, "show me". So we walked to the backyard and I showed him the area I was talking about. He answered all my questions. Chase did not rush, he stopped to answer all my questions and Nick did too! Clients and Terminix are fortunate to have technicians like Richard, Chase and Nick.
Jason has been our technician for years. He is wonderful. He’s very responsive to our needs and thorough. They’ve been a few times over the years we’ve had situations arise that we needed him to come by before his routine visit. When we called, he showed up immediately and solved our problem.
Daniel was excellent!
Tech Support is the best
Keyshawn is a sharp guy. Great service. Very professional.
You do a great job
Technician s friendly and always does a good job
Technician is knowledgeable and friendly. Cares about our home and very conscientious
Our service technician is very knowledgeable and friendly. Always keeps us informed.
I was notified of appointment & time. Service person did a great job and reviewed his findings with me.