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Client Testimonials
People skills! WOW - A Great Tech worked on my carpets, John was awesome to say the least!
I like that they leave no residue and are kid and pet friendly.
For starters, both techs Michael Worstell and Nick Ruffner were personable, professional and genuine.
They took time to explain what was covered in the initial pricing, what additional services would be required and how the cleaning process was to be administered.The simple fact that they used shoe cover-footies immediately upon arriving made a positive first impression.
The cleaning process was thorough and expertly executed.
Two opportunities-
* The additional services are quite pricey despite being likely desired and helpful in most homes. Why not price services appropriately? My >$200 estimation was actually $450+. Surprising to say the least yet what was required to clean the carpets appropriately.
* Carpets were damp for a few days. I presume the service was expertly conducted (carpets were clean, soft under-foot, pile looked like new), so I conclude, fans are required to assist in drying. My team was here for two hours as is normal allotted time. The utilized fans while they were here however, two hours were not nearly enough time. I ran fans for two days.
environmentally friendly and leaves a clean fresh scent
Grea technician with equally good results.
The technician was very professional and hard working. He did an exceptional job on the carpets , area rug and furniture. Even the stained areas came out much cleaner than I expected.
I liked the smell and that they are environment friendly.
The result was better than expected . My carpets had not been cleaned in 8 years and they l
Awesome service and carpets look great. I was very happy with the whole experience
no residue
Carpets look great and Nicholas Ruffner was terrific from start to finish. Great service!! Thank you!
You got my carpets the were totally trashed looking brand new again. You got the awe up pet smell out of my house and it now smells clean and fresh.
I was surprised to see only one technicin, Nick, but he did a fantastic job! The carpeting dried quickly with no lingering odor. I did not expect all of the stains to be removed but was surprised how well they were.
Just about everything. I first heard about your company on the FAN radio show on 93.7. They rave about your company and as I found out, rightly so. The young man showed up early for our appointment and did a great job. He explained what he was going to do then checked with us several times to make sure we were satisfied. He made no mess and cleaned up what little he did make right away. He was professional and personable. We would use your company again in a heartbeat.
Great treatment. Made a big difference. Excellent technician.
Everything was great from the consulation over the phone to the actual cleaning of the carpets! Our carpets look brand new!
Great customer service. Technician did an excellent especially in problem areas of my carpeting. I would definitely use again.00
The pet friendly cleaner and the carpet looks brighter.
Noticeable different look and feel of the carpets and honest/knowledgeable/thorough technician
Rachel was very knowledgeable & the whole experience from setting the appt to the end of service was informative and efficient. Thank you for great work!
The service man was prompt, professional and very friendly. Our carpets look great !!!
strong customer service/response
Everything,on time, professional, knowledgeable, friendly, cleaned my carpets perfectly. Left the house better than it was found in other words no mess left behind.
Friendly, efficient and informative technician.
The representative was knowledgeable and very energetic. We had alot of confidence in her abilities. The rugs look beautiful.
Your representative who cleaned our carpets was very nice and professional. I felt very comfortable with her knowledge of your product. And the carpets were cleaned in no time. I was very pleased
Quick and chemical free
The service was excellent!! John was very professional and courteous!
Cost, how fantastic everything looks, hardworking friendly technician!
My carpets are older than 13 (they predate our move in to this house and they look new.
The professionalism and knowledge of the technician was truly amazing! We will definitely recommend your company!