Client Testimonials

the gentleman who did the work was excellent

Prompt service, excellent prices, process was well explained by the tech. My tech Rachel made our carpets look like they were just installed. When I need the work done again I won't call another place but zerorez.

I like that is detergent free.

did a good job and explain any potential problems before starting the job

good follow-up, friendly service, great quality work

The carpet looks amazing...almost like new....and the technician was fabulous. He was very professional and courteous. I am impressed with your company and will definitely use you again.

Reasonably priced, tech (Taylor)knowledgeable and carpets came out very clean!

Zerorez did an amazing job removing pet smells and stains from our carpets. The technicians that came to our house were friendly, professional, and very knowledgeable. I would highly recommend them.

The guy was on time and did a very good job.

The technician was on time, the products had a pleasant smell, and the tech explained the process

The service was great. We ran into some problems with the outlets in our office and the gentleman that came worked it out himself. He was efficient and very nice. He explained everything and did a great job. I was impressed by the way the product was able to lift a spot with gum embedded into the carpet for years.
Great job!

The results were truly amazing! Our carpet basically looks like new after being cleaned. I love the system you use as I am a very health conscious person. Knowing that the treatments are safe for my family and my pet is just an added bonus on top of how amazing the carpets look. We also had our tile and grout cleaned and sealed it I am so happy with the results! The service man was TOP NOTCH! We will be using Zerorez again and referring all of our friends to use your company as well!!

Rachel did a superb job! I was extremely impressed with the way she ensured my carpets were clean and furniture protected.

The professionalism and knowledge of the technician was truly amazing! We will definitely recommend your company!

People skills! WOW - A Great Tech worked on my carpets, John was awesome to say the least!

I like that they leave no residue and are kid and pet friendly.

For starters, both techs Michael Worstell and Nick Ruffner were personable, professional and genuine.
They took time to explain what was covered in the initial pricing, what additional services would be required and how the cleaning process was to be administered.The simple fact that they used shoe cover-footies immediately upon arriving made a positive first impression.
The cleaning process was thorough and expertly executed.

Two opportunities-
* The additional services are quite pricey despite being likely desired and helpful in most homes. Why not price services appropriately? My >$200 estimation was actually $450+. Surprising to say the least yet what was required to clean the carpets appropriately.
* Carpets were damp for a few days. I presume the service was expertly conducted (carpets were clean, soft under-foot, pile looked like new), so I conclude, fans are required to assist in drying. My team was here for two hours as is normal allotted time. The utilized fans while they were here however, two hours were not nearly enough time. I ran fans for two days.

environmentally friendly and leaves a clean fresh scent

Grea technician with equally good results.

The technician was very professional and hard working. He did an exceptional job on the carpets , area rug and furniture. Even the stained areas came out much cleaner than I expected.

I liked the smell and that they are environment friendly.

The result was better than expected . My carpets had not been cleaned in 8 years and they l

Awesome service and carpets look great. I was very happy with the whole experience

no residue

Carpets look great and Nicholas Ruffner was terrific from start to finish. Great service!! Thank you!

You got my carpets the were totally trashed looking brand new again. You got the awe up pet smell out of my house and it now smells clean and fresh.

I was surprised to see only one technicin, Nick, but he did a fantastic job! The carpeting dried quickly with no lingering odor. I did not expect all of the stains to be removed but was surprised how well they were.

Just about everything. I first heard about your company on the FAN radio show on 93.7. They rave about your company and as I found out, rightly so. The young man showed up early for our appointment and did a great job. He explained what he was going to do then checked with us several times to make sure we were satisfied. He made no mess and cleaned up what little he did make right away. He was professional and personable. We would use your company again in a heartbeat.

Great treatment. Made a big difference. Excellent technician.

Everything was great from the consulation over the phone to the actual cleaning of the carpets! Our carpets look brand new!