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Client Testimonials
The service technician was wonderful -- professional, knowledgeable and very helpful in answering any of my questions. The carpets look great!
Not soapy, and pet stains came out!
Staff was extremely friendly and the carpets looked amazing after the work was done.
Rob the technician was extremely professional and did an excellent job on the carpets. He explained everything to me and took his time in cleaning the rugs to my satisfaction. He is a great employee. I have managed people for thirty years and you should be thankful you have him as an employee. I have already told several people I work with about my experience.
No smell with the cleaning & prompt & efficient service by Rachel.
The carpets looked and felt amazing. The technician was informative and extremely thorough. I will definitely use the services again.
How it cleans and sanitizes
I thought that Brad was very personable and was able to answer my questions. I believe that your products (cleaning and future stain prevention) did a great job. To improve the service I wouldn't start with "I don't clear items from the floor.". Of course most things should be picked up but everyone has floor lamps, benches, magazines in a corner, shoes in a closet floor, etc. that should be picked up and put on a hard floor surface or bed to be clean the underlying carpet from dust. Your service is more expensive that I have paid in the past with another privately owned service and they used to move furniture (exception beds, anything with TV equipment, heavy dressers). Brad ended up moving those small things but it would give me more comfort and satisfaction if the conversation didn't begin with resistance.
No mess. service was quick and efficient.
Rachel was fabulous. Very conscientious & through.
Products smell great and Keith and Patrick were very professional.
Got out stains I didn't think would come out! Great job!
Very helpful and committed to quality service
Rob was extremely professional, provided thorough information on available services, and most importantly, was very diligent in his work, assuring that we were satisfied with the cleaning. Our carpets turned out absolutely fantastic and we couldn't be happier with Zerorez!
Ease of appointment. Courteous professional carpet cleaners. Carpets look great. Fair price. I have already recommended your company.
The two gentlemen who came to do the work were SO professional and SO wonderful to deal with, they really were a breath of fresh air. We've dealt with so many different people coming to our home to do various jobs who we were not happy with and it was SO refreshing to encounter such professionalism in both the quality of work done as well as with the personalities of your workers. I would absolutely recommend ZEROREZ to my friends and family. THANK YOU!
It was amazing!! The carpet looks new again!!
I loved how genuinely clean the basement smells after the cleaning. There are no fake scents to mask the smells like Stanley Steamer.
Worked great...pleasantly surprised!
Very effective cleaning result, all carpets looked wonderful after cleaning. Also a very courteous, prompt and efficient associate that completed the cleaning process, very knowledgeable about the product and very helpful.
The carpet dried pretty quickly
Did a great job and did not try to oversell.
Very prompt service. Technician arrived exactly on time and was extremely courteous. He informed me of additional products but did not push the sale which I greatly appreciated. Brad was excellent. I would do service again.
Good communication, good job.
Keith Dolecki went above and beyond my expectations of getting the pet stains and odor out of my carpet. I truly thought I was going to have to replace it. It lok like a new carpet. In the near future I am going to have them come back and do my grout in my kitchen and bathrooms. One fantastic company and one fastic tech. Would highly recommend Zerorez to everyone.
I like the customer service. Mike did an excellent job. Very nice guy. My carpet looks beautiful.
Staff was very friendly and did a good job cleaning our carpet in our new house.
Rachel was excellent
I like that your cleaning solution is purely water based. Our carpets look and smell great!
Very easy to schedule - excellent customer service and my rugs came out beautiful. The house smells very clean and the carpets were not overly saturated.