Customer Testimonials
Nice people to deal with. Quality product line.
everything
Our Service Advisor Scott was able to fit us first thing in the morning of the day after we had called about a suspected propane leak. The leak test showed that the 2 year old propane regulator was definitely leaking. The service and part were covered under your/our Forever Warranty program and he had the part in stock! We were back on the road in less than an hour.
Awesome!!
Great service! Friendly atmosphere.
Kevin was a fantastic technician. Thank you!
Our overall experience has been above and beyond excellence. From the 1st time we walked into the showroom until the time we picked up our motorhome, the service has been top notch. Greg Clark, who was our salesperson was absolutely wonderful. No push for us to buy. He presented all available options to us. When we finally made the decision to purchase, we were well informed of the process and time frame for delivery of our new motorhome. Greg was always in communication with us. At time of delivery, we spent 2 hours with Jeff (last name unknown). Jeff thoroughly explained all the operations of the motorhome in detail. Financing was also a breeze. Jeff Bearcroft informed us of the types of financing that were available to us. In signing the financial documents, Kylec Smith was very thorough in explaining all the documents which made us feel comfortable. As with any new purchases, there were a few issues. Miranda (last name unknown) in the service department, has been very attentive and she spent the time to go through the motorhome with us to see what corrections had to be made. We now have our motorhome and are about to have our first trip for the 2021 Labor Day weekend. We are so happy with our purchase and highly recommend Alpin Haus and their entire staff. Thank you for making our dream come true!
Jerry & Linda Casso
Always got great service my self.
Friendly service and staff
Very helpful and amazing customer service
The Alpin Haus service department is very thorough when diagnosing a problem for you and very patient working with their customers. Also fabulous when it comes to giving you tutorials on how to care and operate your recreational vehicle, even after a year of ownership.
We love the reasonable cost to have them winterize and store our vehicle on their property during the winter months and the reasonable cost for maintaining our Annual Maintenance Record to comply with our Forever Lifetime Warranty that came with the purchase of our RV.
The sales staff is wonderful, too, especially Don. He maintains a relationship with his customers well after their purchase by sending a monthly newsletter with travel tips, fun recipes, and jokes. (I like to save them for future travel.) He even called us to check in to see how we were doing on our first trip with our new Keystone travel trailer as we were traveling RT from NY to CA. Don even gave us his cell phone number in case we had any questions while on our trip. That is top notch service in our book.
Alpin Haus is definitely an A++ business and we would not hesitate to highly recommend them to family and friends.
Staff was super friendly, knowledgeable, and helpful! Got us into a camper and worked with us every step of the way! Made the process simple and pleasant, just as buying an RV should be!
The staff at Alpin Haus treat me like they are my friends. They know my name, what toys I have and step up if I need help with service, questions or just a passing interest in some new watercraft related item. In return, I treat them well. They get all my service and I check with them first if I’m interested in a new toy. Great guys and highly recommended!
the lines of communication were very clear on what was taking place.
The people in parts ans service are very friendly and knowledgeable about their products and services. The service department has been very helpful to me with the many problems my RV has had. I definitely would recommend Alpin Haus for rv parts and service.
Very prompt and professional and services. Repairs were done ahead of when promised.
Scott, Brian (sales) and Sean (service) were all so amazing! No pressure sales and answered all our questions. First time RV-ers here and we felt so welcomed and comfortable. Will be returning customers when it’s time to upgrade.
Knowledgeable sales person and finance representative
Products are always very good quality. Service from the team for both in-store purchases, and service on my pool, from Alpin Haus is always great. I purchased an in ground pool in 2014 and had such a good experience when it was time to recently purchase a spa i didn't even shop around, I came right to Alpin Haus.
Service and sales are friendly helpful. No pressure. Will stand behind there produces
Easy to schedule appointment
The Alpin Haus Service staff have worked with us in correcting issues that we discovered since we took possession of our Grand Design Imagine in May. They have been helpful in getting the authorizations needed to address some warranty issues, and they are still working to address operational problems with our furnace. We believe that some issues should have been caught before leaving the Grand Design factory. The Dealer Service staff has disabled our furnace out of an abundance of caution, and due to parts back order, it appears unlikely that our furnace issue will be resolved this season. Thank you Alpin Haus for staying on Grand Design on our behalf.
Prompt professional and courteous service. Very thorough and attentive. Great job and great personality.
Easy transaction. Very friendly staff
I had a good experience
David is always willing to go above and do more for the customers...
Great customer service in all departments !
Very friendly staff!!!
always helpful friendly and low key. i like your store.
So far we are very please with our recent purchase . The staff was great. They were very helpful and very informative. Mike is the salesperson who helped us out and he was awesome ! Thank you Mike!
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