Customer Testimonials

Good workmanship by technicians. Very difficult to contact service reps, they don't answer the phone. Kim and Kelly were a big help with this.

Art Cooper is the best sales person ever !! He & Everyone at Alpin Haus are friendly & always there to answer any concerns or questions ! Will always do business with Alpin Haus & recommend this RV business to everyone ! ROCKY & PATTY CLARO

Service is great! Prices are rather high!

Excellent service, had our awning replaced...we were in and out.. no delays

I was happy to find a camper that I wanted and not had to settle for. The Rpod model is exactly what I wanted.

Outstanding customer service, friendly, welcoming. We had service done on our Tiffin Allegro Bus. The service department exceeded our expectations, corrected our initial problem and even addressed another issue by fitting us into their very busy schedule. They expedited the service to accommodate our personal needs. Their lounge area is comfortable and spacious, free popcorn, coffee, tea cocoa and pet friendly. All the employees we encountered were very friendly and helpful. We will return if their services are ever needed while we are in the area. Thank you Alpin Haus!!

The entire staff was very professional and friendly. They made us comfortable and went out of their way to assist us through the entire sales and delivery process. We love our Grand Design.

Very happy with the service an taking care of problems right away

Personal approach by Dave

Everyone from Sales, to closing to delivery was very helpful and friendly.

The service was performed in a timely manner and the service advisor explained the surge protector link on our phone.

We would also like to thank Crystal for all her help navigating our warranty case through Grand Design and Lippert during the past 5 months. She was quick to help get us answers to our questions through out the process.

We are extremely happy with the service and attention we received from Alpin Haus. They are
far superior to other RV dealers we have dealt with in the past.

The overall showing was. Great , but to fast,
It was like buying a car, after you leave you forget everything! But we love the motor home. We are setting it up and can't wait to travel
Thank you Patrick for working with us,. and
whoever gave us the directions to New Hampshire, they were great 👍
Joe and Gail Last name removed

friendly proffessional

I have used both the Port Jervis and Saratoga locations. In every instance, the staff has been very friendly. The service departments have been excellent in the scheduling as well as the actual service.
The unit is always available at the time promised.

The staff is beyond helpful. we have had multiple problems with our new camper, which we did not purchase from them. They fit us in multiple times and worked around our schedule as we are full time RVs.

We already have and they’re now there. Medina’s the last name.

Brian did an excellent job recommending the proper replacement part to enhance the functionality of my old boat trailer.

While it’s a little soon for us to share our thoughts on the product we just purchased (day 2, loving it so far though) we can share that the entire experience with Alpin Haus in Port Jervis, from start to finish, was a 10! Each associate, from sales, to service, to finance, was exceptional! And “demo Dan” did an amazing job walking us through our RV covering every aspect of it, inside and out! What a great touch and testament to the teams dedication and interest to truly ensure that their customer understands what they are purchasing and can take full advantage right away! We are not only excited over our purchase, but also over the relationship and partnership we truly feel we will continue to have with Alpin Haus of Port Jervis.

Alpin Haus had the travel trailer we wanted in stock at the right price. They made arrangements to have the RV delivered to our seasonal camp site. The pre delivery instructions from First name removed were excellent. I would recommend Alpin Haus to a friend.

Everyone i worked with were great!! No high pressure salesman. We changed our minds a few times and they were very understanding. They were very patient with us, they showed us numerous rv .

Everyone at Alpin Haus was very friendly and helpful. Nick was able to steer us in the right direction on what we wanted. Jeff was very informative when we went to pick up our RV. James made it a little less painful parting with our money. Will definitely do business with Alpin Haus.

good tech service

I've always been satisfied with both sales and service at Alpin Haus. We are now on our second tow-behind camper and years ago we bought a pop-up camper from them. They've always been a great place to do business.

We are very happy with the service we received from our advisor, Randy R. Knowing that we live in our fifth wheel full time, with our cat, he went out of his way to make sure all out warranty parts would be in stock in time for our appointment.

This was my first time using Alpin Haus. The service team members were fantastic to deal with in getting the work scheduled and when I arrived the day of service. The mechanic was a very nice gentleman and completed the work perfectly. I am very pleased with Alpin Haus and will use them as our go to RV shop going forward.

Brian is very nice. Knowledgeable and goes over everything.

Extremely professional and friendly! Highly recommend!

Excellent customer service, very knowledgeable techs. Very good at explaining everything to the customer. Fast turnaround on repairs (once they get the parts which isnt their fault)

great team, very responsive. We appreciate how the service writer and technicians handled our special needs.

There was a problem delivering the trailer to our campsite. The first time there was no truck available for 2 hours or more. We arrived a little after one and did not get to our site to around 5. Otherwise, we are very happy with the service and the people working there.