Customer Testimonials
Alpine Haus service department is responsive and are working to get our coach up and running. Unfortunately Grand Design is slow in sending parts, but the service manager has kept us informed and listens to our concerns.
The staff was very polite and informative and didn't rush through the orientation process.
Great costumer service. Steve was great to talk to.
Sales staff was great! Made our rv buying experience a pleasure
Alpine House service was great. Other RV dealers don’t compare. We have owned other RVs for years. Before knowing about Alpine, other places, to put it simply, rip people off either through lack of service, subpar workmanship and via higher pricing. I would recommend Alpine House to anyone who owns an RV. The people that work on the vehicles are at a high level of expertise, honest, and polite. They fixed our steps within 1 hour after parts had arrived. For us, the Alpine House is the only place we will have our RV serviced in the future.
Can’t praise them enough.
The Team was professional and knowledgeable about my purchase, very supportive and all around great to work with!
Products are terrific, service- Brian Barnes is a huge reason to service your boat at Alpin Haus. They are very well organised and I have recommended them and will continue to do so.
Great service !!
Very accommodating and helpful that made the pool closing go smoothly.
Extremely friendly and knowledgeable staff. Great variety of RVs to choose from, and prices for every pocketbook. We've been happy campers since the 80's, and our first travel trailer purchase.
Able to get a winterization quickly and they do a great job.
Well, I have to say they are great people to work with and I hope we can continue our relationship the RV purchase thank you
Knowledgeable sales and service
Wide selection of products
Bought a motorhome almost 4 years ago from Alpin Haus Service. Which went pretty smoothly just got done bringing the same motorhome back for my RV warranty check. They were right on time completed it in about two hours or so highlighted some things that they found and a few that they repaired. And this time everybody said good morning, which is a nice way to start the day.!!!!! Thank you for that service
Superior to others
You guys keep my RV going. RV's are complicated to maintain because of the variety of parts that go into them. Any individual RV sold by an RV manufacturer is actually a conglomerate of pieces from multiple producers. One manufacturer makes the stove, another the heater, another the AC, another the awning, another the suspension and so on. Alpin Haus has the challenge of making them all work properly in your RV and based on fact that all systems are up and running as intended is a great testament of Alpin Haus to integrate multiple vendors as is required in the RV industry.
prompt and professional
Large selection and very helpful staff .
Everyone we dealt with was very friendly and knew the product they were selling. Dan the person who did the walk thru was helpful in telling us how to use the trailer to keep it safe and running great. It was the second time we purchased a trailer from Alpin Haus so we were familiar with Keith and he had everything organized.
I had to have the towing baseplate reinstalled after front body work. Alpin Haus was the nearest RV service location. I reached out to them and they were able to get me in quickly. Work performed was excellent (by a level 4 RV Tech). Hourly rate was a bit more than I was used to but Insurance covered it. Great folks to work with. I took way to long to post this review (3 months) but I was on the road and waited until I arrived back home.
We arrived at about 2PM and they couldn't get us into a bay until morning. They showed us where to park the RV so we could sleep overnight. Phenomenal!
Quality of product and the knowledge and friendliness of the staff.
Staff did a great job, no issues, Jon was was super profesional
We loved all the choices!! And Adam and the staff was wonderful to work with…would definitely recommend.
I like the service but I feel like I always need to call and move things along .
My last service was done but I never got a call or EM back to let me know it was completed. I was waiting to leave on a comp out .
We love our camper, but we especially like how we are treated by the service department. They are friendly, kind, and very knowledgeable.
Efficient, good work
New facility in Mdt.n.y. looks great! Service asoc.always friendly and helpful.Good Job Derek.
Helpful sales people.
Matt, the sales rep, was very helpful and knowledgeable. Made it a breeze for us to shop for the right travel trailer that meets our needs and budget!
I was absolutely amazed that you were able to complete the major repairs on my camper so quickly. The entire staff of the service section was friendly and helpful, providing me with a totally stress free experience. I am 100% satisfied!