Customer Testimonials
Rich head of service and Nick the service tech took care of the issue that I had with my camper ordered the parts and will complete once they are in . Thank you .
Despite have the wrong appointment time and showing up 2 hrs late, my husband was taken right in and the camper was inspected fully. We only wish the tech had perfor.ed the NYS inspection that is normally done because getting the camper somewhere else to have a NYS inspection can get complicated
Customer sales and service The woman at the front desk is the best ! Very friendly! and efficient. She always finds us what department we need and where to get what we need . Amsterdam Alpin Haus stored our airstream even though they don't sell them there ! Great place !
I always appreciate that. They’re very helpful.
Michael in the service department was fantastic at getting everything I needed done and kept me informed along the way.
Great communication and customer service!
Good communication, staff is incredible, Your service dept is well organized.
They explain every detail of the work that was done. He showed me how to hook up for flat towing, and procaustions when towing.
We like the Grand Design campers from Alpin Haus. We had purchased our first camper from them and when ready to change to a newer one we went directly to them. It was nice to see their new dealership very large and plenty of service space to take care of any upgrades wanted for our new purchase. Everyone there was all very friendly and remembered us from previous Grand Design Imagine trailer we bought. The salesman George was a pleasure to have showing us around, knowing the rv units we saw and easily discussing the details of purchase. We were pleased with the trade in value of our original rv also.
The sales and finance department is very knowledgeable, great environment to come in with questions and go out with the RV that is specific to your needs.
I’ve heard a lot about the quality and service associated with the Grand Design models and I truly hope that what I’ve is accurate with the unit we’ve purchased.
all is always good
Geoff from sales top notch. Jeff in parts great and saw to all our needs.
Knowledgable staff, professional atmosphere, reliable,
Great service dept, Dave is great.
Michael was fantastic. He delivered my RV to the site which was a long trip to get there. He went over the entire unit in detail. But first backed the RV up so it could be connected to septic tank.
The alignment was exactly how I wanted it place. Mike ask us many times if we had any questions and took time to answer. Micheal is super to work with and Alpin Haus is very fortunate to have such a valuable young man working for them.
We love the ease of drop off & the service work.
customer service- very good
Great customer service! The team is very knowledgeable and does everything they can to help a customer. I highly recommend Alpin Haus for your next RV.
Everyone I've dealt with in sales, service, parts and receptionist is helpful, knowledgeable and willing to go above and beyond.
As always, I was met with courteous, prompt and knowledgable customer service. Teressa listen to all of my requests and made sure they were relayed to the technician who kept me in the loop throughout the repairs.
They are very polite and I like the way they take care of customers.And they give you a good explanation of what they do.With the route accommodations.
You stand by what you sell and your services are out standing.
Staff is courteous, friendly and knowledgeable. They certainly appear motivated to ensure the customer has a positive experience.
We have used Alpin Haus for over 30 years for our pool. From install to maintenance to correcting problems they have always been there & done a great job. Response time & quality of service have been excellent & consistent over the long haul. These guys have the experience to fix it right.
You have great customer service
Friendly, knowledgeable, and professional staff with a wide selection of products
Friendly, helpful staff in the parts and service department.
The service department was very helpful and went out to make sure my camper was in working order before it was returned back to us ! Service Advisor Teresa Pingitore was very helpful and the Service Technician was also very helpful on finding the problem and fixed it ! Service department is very helpful and thorough on what they do ! Thank you Alpin Haus ..... David Jones
My grand design has been a disaster but every one I’ve dealt with there to solve the problems has been great from sales to service everyone has been amazing