Customer Testimonials
Knowledgeable group
Natasha provided the best customer service I have experienced for a long time , she kept me fully informed through the complete repair of my Winnebago and explained in detail every step . Her colleague Zach who worked out what the issue was with my van gave a clear explanation of what the faults were and how he fixed them . I have experience of other RV dealers and Alpin Haus stand head and shoulders above all of them and I have only positive things to say about them .
Service is consistently outstanding. Theresa is wonderful
Wonderful staff- friendly, no-pressure salespeople. Great inventory. Excellent prices!
Jake was very helpful in showing us the unit we were interested in, and making us comfortable with our decision and choice of dealership. Getting the full tour of the facility, and explaining how thorough and complete the process would be, including a full walk-through of the trailer when we take delivery to explain all the systems and guarantee they work, means a lot to us as first-time owners.
Theresa was a most helpful person. She kept me informed and updated each step of the way. She was friendly and kind during each and every contact. I very much appreciated her!
Great people to deal with. Very professional and courteous.
Everything about the interaction with Alpin Haus was great. Would recommend !
The people
Responsive service on my skidoo. Work done professionally and timely.
Very knowledgeable, staff timely transaction
Great to deal with.
Rich has been wonderful, very knowledgeable and courteous. We are very satisfied with our hot tub, and feel it is a quality product. The service department is top shelf too. Cheers
Honest, do great work. Very informative.
Josh did a great job facilitating the purchase of our Sea Doo and the whole team was very helpful. Thanks!
Through out the odyssey that is called our camper and all the issues with Forest River Alpin Haus has helped us. I would recommend them to anyone who is interested in buying an RV.
Alpin Haus rv offers excellent customer service. my 5th wheel trailer was there recently in for service and I was treated very well. Thank you Alpin Haus
Steve in the Service Department was totally great, Friendly and informative.... The installer was perfect in his work. Super clean and friendly. Great work all! My only note is the ability to reach the service dept. on the phone but they did call me back promptly. otherwise 5 star. Thanks
Theresa went above and beyond helping coordinate my service needs. I could not have asked for a better experience. I will definitely buy my next RV from Alpin Haus!!!
Service is great Rusty is on top of all issue you ask to be done. And keeps you informed on all things .
They have been on top of all the issues related to repair of our RV and supportive. of both repairs and pricing.
Friendly service
Nice Staff
Followed up
Nice new building
Very good service
Very easy to work with. Made my purchase easy. Technicians were very informative.
Straight, up front information, consistent updates throughout the service
Service Department is outstanding, I recently returned from a RV trip to Alabama. The day we returned the temp was in the low 20's and going to be in the single digits. Obviously the RV was not winterized. Everything was starting to freeze up while driving and I couldn't winterize it due to the lines already partially frozen. I called Alpin Haus and spoke with Rusty in the service department. He told me to bring it to him and he would park it inside for the night and winterize it the next morning. I can't imagine any business still has that level of service nowadays.
Big thanks to Rusty and the Alpin Haus team, You saved me from expensive damage.
Yes I would Highly recommend them to everyone.
Responsive service team
Friendly, expert service! :-)
My experience was good from the first phone call with George. Upon arriving at the facility I was met by Dave who really made me feel welcome. He answered all my questions on a level I could understand. When touring the facility and the RV I was interested in, impressed doesn’t scratch the surface. I was made to feel at ease right from the start. I told Dave I was brand new at this and had to rely on his guidance. I had a lot of question for him and George. They were all answered. My plan was to shop around, after visiting Alpin Haus RV, there was no need to further shop. I believe this positive experience will continue thus the reason for me purchasing my RV there. .
PS, thanks for the donuts
My insurance deemed my RV a total loss but during the extremely long wait for them to reach that decision, Alpin Haus was absolutely amazing! The estimate was given timely and they understood what needed to be repaired professionally. Natasha was very helpful and a pleasure to speak with. She even got my license plates off and my EZ pass out when I had forgot to retrieve them before the salvage yard towed my RV. She arranged to have Gus escort me to my RV even after the service center was closed so I could clean out the RV before pick up. And Gus even shoved the way for me to get in the RV. I could not have been more pleased with Alpin Haus and their staff and would go there to purchase another RV when ready and also get service there. 5 stars!
- Dave Seubert