Customer Testimonials
This is truly a top notch dealership, with comprehensive, friendly service! I did not feel pressured and every detail was taken care of. They even made me a cheeseburger for lunch while I went through my RV onboarding process!
Super helpful!
The service department took care of the items needing repair and worked to cover items through our service contract
Russ, my advisor, was very helpful. He took an interest in my camping history, and suggested season ending services that Alpin Haus offers.
I always enjoy my time at Alpin Haus!
Always had great service and everything handled very professionally.
There is no high pressure sales here. The Customer Service here is excellent! The first time we visited , it was at the end of the day and in the pouring rain. Asa went above and beyond and spent time with us looking at 5 units after closing. We took 2 years and visited many dealerships. We researched alot of options and had a pretty good idea of what we were looking for. Alpin Haus was very good at listening to us and helping us move forward with our preferences. In addition they were extremely helpful with securing financing for our RV with very good rates. George and Keith were very accommodating with getting all of our questions answered and made the closing very easy!
Sales and Service people are great to work with
High quality product, very friendly personnel, environment and service and low-pressure sale.
We were very thankful for the call and apology from Rich Hatala after we were extremely disappointed about some of warranty work and the length of time it took to get results. We have delt with Alpin Haus for over 50 years and this was the first time we felt no one was listening to us. Because of his call we will continue to work with them when we need a new RV (not right away- this one isnt broke in yet!). We are still disappointed the manufactures no longer provide a owners manual for new motor homes- and realize that puts a lot of questions and problem solving back to the dealership.
Richard and Betty Filkins
Westerlo NY 12193
The product was exactly what I was looking. Adam king the sales person made a smooth process making it possible. The financial manager Matthew Mincher process the loan applications step by step, follow up with question that came up. Excellent service all around.
Very personal and helpful
Your customer service representatives are absolutely first class and that makes all the difference in the world.
The staff is friendly and very knowledgeable.
Alpin Haus listens to your concerns and works with you to resolve any issues.
Friendly knowledgeable staff, excellent service
every one is friendly, customer service is great
From purchase to repairs and service the staff is a pleasure to deal with and very helpful with everything..
We are very happy with your service. All your sales people and technicians are friendly and helpful. They go well out of their way to explain and answer your questions. They have an enormous amount of inventory and can match you up with the best available RV’s.
They stand behind their products and communicate relatively well and keep you informed as to what’s happening and you can work with them
The whole process of purchasing our camper was enjoyable. We were shown great hospitality and everyone we interacted with was very accommodating.
Ed and Brian were quick, efficient, and got both boats done quickly for winterization. Great guys to work with
NA
Teresa is Great in service!!
Our salesman Art Cooper made the trading in of our travel trailer for a new 5th wheel a " family like " experience. No pressure, fully attentive, answered all our questions honestly.
My wife & I felt like we friends with Art for many years! We've been dealing with Alpin Haus since 2016 and would recommend them to everyone! If you're in the Saratoga region, go see our friend Art, you'll be glad you did!!!
God Bless!
Richard and Marie Robichaud
Again another home run! Mike in service has been like an extended family member since we started our experience with the Saratoga Alpin Haus team, wat back in 2016. ALWAYS attentive, concerned with fixing any problem & going above & beyond for our rv needs. Making all of our rv adventures top notch.
Kay in the parts department is another awesome team member. Just getting to know her this season, has gone above & beyond whenever I needed parts. Always helpful and courteous.
THANK YOU to the whole team for taking such good care of us!
God bless Y'all!!!!
Our experience at Alpin Haus from start to finish was awesome. They went out of their way to accommodate our needs and schedule. We felt very well taken care of and feel our future needs, whatever they may be, will be met as well.
I needed to have some warranty work done on my boat and Brian was very quick to respond and get approval from Barletta. While I have not yet had an opportunity to pull the cover off and look it over I appreciate how efficiently everything was handled. During this transaction additional work was identified and approved and will be completed over the winter.
Whenever there is a problem I can count on the technicians at Alpin Haus to get things in order.
Professional and kind sales/service assistance
Super friendly and great customer service. Don and the rest of the team helped me understand and walk me through every step of my first travel trailer purchase. After a couple trips I know they set me up with a camper that is not only amazing but I know will last for a long time to come.
Rusty, in the service department, is wonderful!