Customer Testimonials
Great customer service always!!!
The folks at the service center are fantastic to deal with! Easy to talk to, fast and professional!
they communicate with my warrantee company directly, making a stressful situation seamless and put my mind at ease!
I like your service department very much. They have always done right by me for warranty work.
Reliable service.
Great communication and pricing on services.
Quick service...
SERVICE IS THOROUGH AND VERY PROFESSIONAL
Josh Last name removed from sales is nothing short of amazing. He is extremely knowledgeable and takes the time to make sure I always get what I want esthetically and functionally. Responses to my concerns are always quick and I'm either out on the snow or the water in no time.
I just had a 2025 Barletta delivered today! It was the smoothest and fairest process I’ve ever had!!
I would like to single out one of your Technicians, Chris, for finding an intermittent electrical issue with our bathroom lights. He was persistent in searching for a root cause, and after taking apart many components, tracked down a wire junction in the ceiling. He was able to bypass and rewire the wire leading to bathroom. This corrected the issue.
The customer care folks were friendly, and thorough, walking through the process and potential costs. Highly recommend!
Teresa was wonderful. Helped me manage the insurance company.
Alpin Haus knows the two most important things when it comes to camping: products and customers. They know how to match the customer to the right camper and accessory products that will make their camping experience amazing. They'll work within your budget to find the best products to meet your needs. I highly recommend the great men and women at Alpin Haus.
Its nice to be treated as a customer with individual needs and circumstances, not as just a number in line. Pleasent conversations and top notch service technicians make me a loyal customer.
We had a “Lippert “ leveling issue just before our next RV trip ! Alpin Haus was able to get us in and diagnosing and correcting the issue in record time ! Reliving the stress , Saving our Family camping trip !
Our deepest gratitude to Dave Behuniak and the fantastic Technical Staff !
Your professional dedication was exceptional.
The honest way do business all around and the amazing staff you have in Amersterdam
All of the staff at Alpin Haus responds to our service issues with competency and courtesy… It is clear that this is a family business that values its’ customers! Thank you!
Always used Amsterdam and had good luck but now live much closer to Saratoga. Extremely helpful and friendly service. Knowledgeable service people determined to make things right. Dealing with our warranty work they have gone above and beyond.
Your people are knowledgeable and efficient.
Love how everyone rolled out the red carpet for our buying experience. From the moment we arrived everyone was helpful. Don our Salesman went above and beyond. Will come back when we are ready for our next camper.
Saratogas staff is very professional, knowledgeable. They always complete my services on time and the camper is always ready to go when I pick it up. I highly recommend Saratoga for service as well as sales
We appreciated the professionalism Alpin Haus OakRidge employees have in all departments from sales to service department. We had an excellent experience we would definitely recommend this dealer to all our friends and family!
Reliable
The boat great quality and beautiful. The staff was very helpful and a pleasure to work with.
Thanks Bill
Thank you for fixing our trailer. We’re incredibly grateful. Next time we trailer shop, we will be going to the Saratoga Alpin Haus. Your customer service is top notch.
I've been RV for 40 years that's the best place I've ever came across for the service knowledgeable people
Great service, friendly and professional staff and I'm really happy with my camper.
Very easy to work with. Work was completed as scheduled.
I really like your products. Their service is fantastic. If you have a 10:00 appointment they are working on your unit at 10:00 if not before.
As with any purchase negotiations there are always a few rough patches but the dealership as a whole was tremendous. Their brand new location provides everything you need to select the best RV for your particular needs as well as fully equipping it to your liking with a completely stocked accessory department.
I would recommend them to anyone just getting into RVing or the seasoned veteran.
Overall a great experience!
All members of the staff are all focused on the customer experience and are genuine and helpful