Customer Testimonials
Na
Friendly and efficient!
Dane B in service is the best.
Since purchasing our Gradn Design Camper Trailer at Alpin Haus; we have enjoyed a smooth transition from purchase to ownership and experienced a repair situation that was successfully resolved with expediency and professional expertise. We are confident that going forward we will be backed by an outstanding dealership/service department and this will allow us to upgrade in the future to another similarly reliable product.
The tech was here before scheduled time
He is very knowledgeable and explained his findings well.
We hope the rest of the repairs goes as well as the first day
The staff was amazing in helping me get into the boat I was looking for! Very friendly and made the buying process seamless!
Service was done quickly and accurately and in a timely manner. The new hot water heater works great as it should. Very friendly staff. Staff explains everything in detail.
One thing to take note of. When I picked up my 5th wheel last week I didn't notice that you had removed the wedge block from my Turning Point hitch and put it inside the front storage compartment on the trailer. On the way home the trailer pivoted on both the receiver and the hitch when I braked before making a turn, which moved the trailer about two feet to the right of my truck bed. Fortunately, I was able to make it home and fix the problem. Perhaps someone on your staff doesn't know how the Turning Point hitches function and failed to put the wedge block back into position.
Quality and friendly service.
I like the full range of products and services to compliment our RV's.
I just love Geof. He always works hard for us. The service dept. in Saratoga took their time with us on delivery. explained everthing very throughly.
Friendly helpful staff. Work completed in a timely manner.
Your staff was very helpful, accommodating and knowledgeable.
I’ve had my boat serviced at Alpin Haus for nearly 10 years. I continue to be highly satisfied with the work done and communication.
Great service
Friendly staff
We got an appointment for needed repairs earlier than expected. Not a month away.
I have been coming to Alpin Haus since 2016 to have my RV serviced. I receive the utmost in care and attention to my concerns. Dave Behuniak has been an advocate of sorts for me "taking me to school" in many areas RV'ing. Recently my RV was in to diagnose an inverter issue. I spoke to Jennifer who arranged for the service and it was determined the issue was battery related and not tbe inverter. The charge for this was very reasonable. I am very happy with Alpin Haus and the staff. Thank you, Patrick Strack
It was a very easy experience and the staff was very helpful.
Fair and quick.
Simple to schedule services
Excellent customer service
Friendly staff and prompt service
Very professional. Thank you
Great service, courteous and professional!
Brought our camper in to dewinterize. Happy with the service. Everything was completed as requested.
Promptly answer my questions and taking care what I need at timely manner.
Alpin Haus has always been responsive and their customer service is excellent!
Service Dept is prompt
Service department was wonderful. Customer service was great. Jennifer kept me in the loop the entire time our camper was there. She was honest about what needed to be done now vs what could wait a bit and where our money would be best sent. Even when they found an issue they would not have the time to fix (due to it being busy season), Jennifer called around to multiple handymen she trusted to find someone that would be able to do the work for us. We will never go anywhere else for service again!
Your customer service at every level is responsive and attentative to concerns/needs.
People were very nice and helpful !!