Customer Testimonials
From the moment we walked through the door, the service was truly exceptional. Kathy greeted us right away and was an absolute pleasure—warm, welcoming, and genuinely kind. Although the sales team was busy when we arrived, she happily spent time with us, made us feel completely at home, and even offered beverages from the coffee station while we waited.
While we were waiting, Matt, the business manager, unexpectedly stepped in to assist us, which was incredibly thoughtful and greatly appreciated. He took the time to listen to what we were looking for and went above and beyond by grabbing the keys so we could view the camper we had driven nearly two hours to see. He also showed us another option that perfectly fit our needs and gave us the space and time to explore and discuss without any pressure.
When we returned inside, Steve was ready to work with us and was an absolute pleasure from start to finish. The entire process was stress-free, smooth, and genuinely enjoyable. It was refreshing to work with such a caring, considerate, and professional team.
We ended up purchasing our camper that same day and couldn’t be happier—not just with our purchase, but with the entire experience. We would highly recommend Alpin Haus to anyone looking for a family-friendly, calm, and welcoming environment. We truly look forward to working with them again in the future!
I felt like I was treated very well in all respects.
They are a blast to deal with and they answered all my questions and addressed my
concerns… I would absolutely recommend these guys
and I can’t wait to to pick up my camper in the spring!
everyone was friendly
The staff was very forthcoming and kept in contact and/or responded quickly. They helped us with all of our options after dealing with the company/competition that put us in the predicament that we were in. Service dealt with the warranty company quickly. Will get our next camper from Alpin Haus for sure!
People were very nice and accomadating. No pressure tactics.
I am very happy with the quality of service I have received and very fare pricing
Very helpful and informative
The Staff especially Theresa in service
I had a problem with my RV and the staff at AlpenHaus were amazing…
They were welcoming and efficient w/check-in through check-out!
Natasha is a pleasure to work with she is always on top of her game.
Great customer service from Rusty!
Great experiences so far. Larry was so helpful fixing my stairs on my RV
We cannot say enough about all the folks that work at Alpin Haus in Amterdam!!! When we have a problem they work it out for us and get us taken care of. Cant say that about many other dealerships! Shout out to Rich and Dave!!
Great customer service!, especially service. My service guy Steve Pack is awesome.
Alpin Haus is totally customer-focused. We are always pleased with their service.
Great customer service, knowledgeable assistance.
Staff at Alpin Haus are dedicated and helpful. Always willing to address all concerns.
Very available for information and accommodating of our schedule.
Theresa is great
So the service dept. is amazing. Rob the manager out in the shop is extremely helpful and he answers questions & concerns honestly. He goes to bat for you & goes the extra mile. Jim the service manager wants to keep his customers happy and will also go the extra mile for warranty work & try’s to work with the customer .
Excellent team in your service department. They communicated well and did a great job on my RV roof replacement.
I would really like to thank Teresa Pingitore in the Service Department. She is always great to work with and always available if I’m having issues with my RV (2023 Grand Design 278 BH). Recently she helped me with an insurance claim to get my roof fixed. I couldn’t ask for better service.
Thanks again. Russell Oliver.
They got us In within 3hrs of a phone call, 3hrs later with great inventory on spare parts, our coach was repaired and ready to go!
Courteous, fast and professional . I highly recommend Alpin Haus service department, they are outstanding.
Thank you all
I needed to have some warranty work and a winterization on my RV and couldn’t possibly be happier with the service.
Steve was a gentleman and he put me in touch with Natasha who was amazing to deal with. She contacted me every couple of days to let me know where we were at with the warranty claim and the parts delivery. That level of communication is priceless.
You have a very happy and permanent customer here.
If I had to pick on something the rates are a little on the high side, but I guess that’s how our economy is nowadays.
I would highly recommend alpenhouse to anyone their services are very good. Their people are very nice. I'm working with Teresa re hamping my motor home, the servicemen are very helpful. Anyone there would be able to fix any problem that you have? They offer for motorhome or trailers, a mouse service. I put it on my motorhome, and it worked very well, got rid of the rodents that come in that field and I would highly recommend that service to anyone anyone with a motor home that would deal with that sort of set up If it was up to me, I would give\n Alpin house RV75 stars the end.
Our salesman George was extremely friendly and engaged with our daughter while shopping which you don't really see anymore. Everyone was very accommodating to our busy schedule and allowed us to take our time making a decision. We even received a special teddy bear which was a really cute touch. I would certainly recommend buying from this team.
Chris was super helpful when we needed a repair on our camper. My husband and I had missed a step while winterizing, which caused out hot water tank to crack. He explained exactly what went wrong showed us how to do it properly in the future and quickly ordered and replaced the part. Great service and very professional - highly recommend
Chris and Jake were very responsive to my questions. This used camper checks all the boxes for us and we look forward to camping season!!
Outstanding motorhome outstanding quality and normal sale service nobody pushes you
always all good thank you geoff smith. cant wait to use the new trailer