based on 1832 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and quick.
The service person sent to take care of my problems was a very competent & friendly worker. He was very knowledgeable & a hard worker. Very thorough , very organized , very service oriented. When he was done he cleaned up the work area & left everything in good order. It was a pleasure having him taking care of all the work. Thank you to him & Alpin Haus.
Everyone was very professional, helpful and friendly. I didn't feel rushed at all. Chris took his time and walked me thru all the options.
Fast service and excellent communication
Fast service and professionalism
Lyndsay listened carefully to what I said I was looking for in a PWC. He showed me great options and when I closed in on a choice, he went through the machine thoroughly. He was clearly knowledgable about it. When I made the decision to buy, Ricky made that step quick and easy. Both guys were great and the whole process was a pleasure.
Josh: sales person was very supportive, knowledgeable and friendly.
Everyone at Alpin Haus is always so helpful and goes above and beyond. First Rate!
Jim and his son are phenomenal! I’ve only had the pleasure of 2 experiences with them, but instances they went above and beyond to help and explain things to a new pool owner.
Great customer service and always go above and beyond. Friendly helpful staff and service prices are always fair. I highly recommend ALPIN HAUS.
Very friendly and helpful
We couldn’t be happier with our experience at Alpin Haus RV. From start to finish, Adam King was absolutely amazing and helped us every step of the way throughout the entire process. His professionalism, communication, and dedication to customer satisfaction truly stood out.
A huge thank you as well to Paul, Drew, Rusty and everyone in the service department for going above and beyond to take care of us. We had an issue with our fireplace not working, and not only did they replace it with a brand new one, but they actually traveled to our campground to complete the repair so we wouldn’t have the inconvenience of towing the camper back to the facility.
That level of customer service is rare these days and speaks volumes about the team at Alpin Haus RV. We truly appreciate everything they did for us and highly recommend them to anyone looking for outstanding sales and service!
Thank you Amanda for your assistance in getting my RV in shape!
Responsive clientele, friendly and knowledgeable
No pressure sales department and friendly staff.
Easy going staff that shared a lot of good information and never felt like they were trying to sell me something as opposed to helping me understand more fully what I was interested in. Josh as a salesman was great, Dan for the product demonstration was thorough and knowledgeable, and Keith with the paperwork was pleasant to work with.
Always done timely, neatly and correctly. Friendly and helpful staff.
Very nice and professional staff. Took the time to answer questions that I had.
Service Dept and Service staff are very friendly and knowledgeable and very willing to answer any and all questions directed to our Grand Design TT.
You took my money got paid 2 weeks ago and no boat yet . No calls or updates on status I wish I never bought from you guys!!! 2nd time I bought a boat from Alpin Haus and got jerked around Second time 38 years later. But on that one Mr Daley made it right!! payment for boat 2 weeks away!
Paid for dock and on vacation in a week to go fishing
Alpin Haus has opened and closed my inground pool for over 30 years. Alpin Haus installed my pool and serviced my pool when issues occurred. The service has been excellent and the products I purchase are good quality.
The service phone number listed on your website is incorrect and took multiple calls to finally get to the service department to schedule our annual maintenance. It’s great that we were able to schedule our service very quickly. We were scheduled for service on 5/7/2026. We still not have not heard from anyone from the service department to discuss some items we wanted to see were covered by warranty. Our camper is still currently in your possession but we are unable to get in touch with anyone at your company. I currently have a charge on my credit card that I did not authorize and would really appreciate if someone from your company could reach out to discuss the current status of our camper and if it’s ready to be picked up!
Service department is a nightmare
I wouldn’t recommend this company to an enemy
The salesman Chris Park polite no pressure any questions got answered for us quickly and any
Problems ironed out and quickly solved.
Steven David did the walk through. Took his time no rushing around showed us everything and
answered any and all questions.
Clayton Valkenburgh got all our options in A timely fashion and got them installed.
This is the 3rd trailer we have purchased from there. Very satisfied.
Delivery on time and very helpful
Alpin Haus has met all our needs in offering superior service and workmanship in repairing our RV. Rusty, our service representative, has been very helpful, keeping us informed and updated on the maintenance and storage of our RV. We recommend this establishment!
Had an issue with my 2025 Barletta Tritoon after it was delivered by Alpin Haus- after winter service and winter storage- called immediately and they did their best to trouble shoot over the phone- after calming down the next day- i reached out again- we worked through the phone - and ultimately found it was a simple blown fuse- problem solved- and the entire staff from Owner to receptionist were absolutely fantastic.
Good Service at reasonable prices
Services: Professional staff that will go out of their way to assist a customer.
First let me say this is a fantastic place starting with Michael and ending with demo Dan. I love my destination home!