Customer Testimonials
Straight, up front information, consistent updates throughout the service
Service Department is outstanding, I recently returned from a RV trip to Alabama. The day we returned the temp was in the low 20's and going to be in the single digits. Obviously the RV was not winterized. Everything was starting to freeze up while driving and I couldn't winterize it due to the lines already partially frozen. I called Alpin Haus and spoke with Rusty in the service department. He told me to bring it to him and he would park it inside for the night and winterize it the next morning. I can't imagine any business still has that level of service nowadays.
Big thanks to Rusty and the Alpin Haus team, You saved me from expensive damage.
Yes I would Highly recommend them to everyone.
Responsive service team
Friendly, expert service! :-)
My experience was good from the first phone call with George. Upon arriving at the facility I was met by Dave who really made me feel welcome. He answered all my questions on a level I could understand. When touring the facility and the RV I was interested in, impressed doesn’t scratch the surface. I was made to feel at ease right from the start. I told Dave I was brand new at this and had to rely on his guidance. I had a lot of question for him and George. They were all answered. My plan was to shop around, after visiting Alpin Haus RV, there was no need to further shop. I believe this positive experience will continue thus the reason for me purchasing my RV there. .
PS, thanks for the donuts
Good at diagnosing and fixing problems.
Reliable service
One week ago my husband and I purchased our dream RV, the Jayco Comet. Every employee in the office was professional, knowledgeable, and kind. Ray, our sales person, was excellent! He was patient and promptly answered and addressed all of our questions and concerns. Alex, the manager, and Steve, from the business department, as well as Matt and Cassidy, were wonderful. Thanks to each one of you! We highly recommend doing business with this crew at Alpin Haus. We can assure you that you will be happy. - First name removed F. Long Beach, NY
I appreciate that everything with my recent Yamaha purchase went smoothly overall. The service team has been helpful and responsive, and while there are still a few details that need to be taken care of, I’m glad they are actively working on them. I’m confident these will be resolved to my satisfaction, which makes me value the commitment Yamaha shows to customer service.
Friendly staff and willing to negotiate.
Everything was fine
Prompt courtesy service and follow up.
Professional and knowledgeable staff and ownership.
Thanks for being a trusted source.
The Nolans
Got exactly what I wanted. Natasha was very helpful, when I can get a hold of her. Phone system needs work.
We are having.\n Our motor home redone and we've been most impressed with the quality of workmanship that was put into our motor home, I would give if it was up to me, I would give alpenhouse RV. A 100 percbut then that's a little bit too much. I would set given least 78%. 10% is too low.
I've been working with Teresa. And service, she's very knowledgeable. She really knows what she's talking about. And she says, everything in clear and understanding language, not like other stores, all they seem to want is money. They don't want to listen, they don't wanna know all they want is the money and I want to be treated like norm. And that's why I get such a high rating
Consistent good service. Good appointment follow-up.
Rich was wonderful to work with through the purchasing process of our hot tub. From the first time meeting him in the shop, we felt comfortable with him and impressed with his knowledge.
The Wellis hot tub seems to be well made. We look forward to many years of use. Our previous hot tub was purchased in 1999, and was still working well when we sold our house. After building our new home in Caroga Lake, we knew we would buy another but wasn’t sure where to take our business. After meeting Rich, we knew our decision would be Alpin House.
Thank you Rich!
Everything.
The service department is excellent.
Salesman was helpful along with the manager.
They knew the product and answered all of our questions.
Jonathan is awesome! Top notch service and always communicates any issues with my camper! Finally found a place I can trust that doesn’t treat me like another dollar to be made!
I like the people at Alpin House they are Friendly and helpful
Alpin Haus is a very reliable and trustworthy business. Service Manager is excellent.
The friendliness and knowledge of the people
First name removed is always a pleasure to deal with and knows me by name. He always takes care of me.
Guys were awesome . Matt , Alex , Chris and Mike were nothing but helpful . Made the entire buying process easy .
Their sales and service are excellent!
Service is top notch!
Friendly , competent staff
Pleasant and knowledgeable sales and finance people made our transaction seemless.
Very easy to work with. Made my purchase easy. Technicians were very informative.