Guest Testimonials
I really like the theater but it is starting to show some major wear. Housekeeping needs to be made a priority and the bathrooms are in need of an overhaul. The luxury seating is such a nice feature but broken seats need to be refurbished or replaced. I like being able to reserve a preferred seat in advance and have no issue paying a fee for this but it is unsatisfactory when a customer end up in a broken worn out dirty seat.
If the employees standing around on their phones would use that time to clean your theater would look so much better. Protect your investment and give people a reason to return.
The seats
Easy to buy tickets. Friendly and efficient way in. Countersales person very helpful to get best deal. Movie theater great sound, view and seats.
Great experience. The staff were on the ball from the word go. Concessions and the gentleman who directed us to our seats did a great job. Nice, but still professional. Theater was clean and the reclining seats are fantastic. Will definitely be back. We very much like the full theater experience we get -- worth the money.
The movie was fantastic, the seats were comfortable, and the workers were friendly. I highly recommend!
The theater was clean, volume was perfect, seats were so comfy. Overall it was great!
The seats were awesome. Kids loved them.
Movie selections. Friendly staff. Clean. Great reclining seats.
Great service
Clean and stadium style seating.
That the theater was really clean and the staff was very nice just love going to North West santikos
I like the self serve snack area
Great!! Love this movie theater. It’s small but very relaxing.
Hands down the Santikos Embassy is my favorite theater. The staff is always friendly and attentive and the the theaters are immaculate. Not to mention the vast variety of items available at the concession.
Clean, food was good. It was cool in the theatre.
Comfortable, clean
Staff at concessions very polite, friendly, and helpful.
Good seats were available.
It was great! The sound quality was amazing, the seats were comfortable and the image was fabulous. Will 100% be back!
The theater is clean and does not smell bad.
What I don’t like is the nachos being prepackaged, u can taste the preservatives, and I don’t like not being able to pay cash
Everyone was very friendly and helpful
Nice comfty seats, concessions were reasonably priced, and staff was very nice.
Very friendly staff and clean. Will be back
Very friendly staff and well kept theater.
Thuoraly Enjoyed the show .
Definitely tell family and friends 🧡
easy process of buying tickets
Good service, great theater experience
Seats are comfortable, ease of purchasing tickets, popcorn and soda refills, plus food available to purchase. Santikos associates are pleasant as you enter and exit.
Ease ability to pick seats .only problem this time wouldn't let me buy snacks ahead of time.its got to be easy since I am a senior citizen and generally don't like self checkout or too much crap having to use phone. The print and spacing make your site easier to read too.
I love the movie theatre. I’m sad that there aren’t more people working and we’re relying more on self-serve, but if it keeps the theater open, then I’ll learn to live with it.
The chairs are so comfortable!
Staff is always super courteous and the theaters are clean. Good job by everyone.