Guest Testimonials
The Mezz was comfortable, I liked the VIP experience.
Everything
Friendly customer service at the concessions and at the ticket checkout
The self serve concessions is a big plus for me
Friendly staff, quick, efficient, clean.
Clean theater, great staff
Friendly service.
I shared my concern with Santikos and it was immediately acknowledged! I appreciate the response and efforts that Santikos is taking to make MY movie experience more memorable. Thank you, Santikos!
Everyone was professional and friendly
The seats
Liked that it was clean,the staff was friendly to my kids and the convenience of the popcorn refill station they had. I wish you guys would bring that to your palladium and casa Blanca locations.
We always have great service when visiting the concession stand and i love the automatic refill machine for the popcorn and drinks vs standing in line for a refill...the Callaghan location is my favorite
The only thing i dont like is not enjoying the movie with a crying baby this is the 3 time we have experienced this it really makes it hard to enjoy the movie our last experience was during
Kung Fu Panda ...
I’ve always loved Northwest14. I’ve been going there since I was in high school and have great memories. It is always my #1 go to movie theater!
Great seating during weekdays. It's clean and comfortable.
The service was fast,theater was clean
Everything
The theater is amazing. The design is great . Enjoy the idea of being able to get your popcorn. Santikos did a great with the remodeling. Staff is very friendly and helpful. My wife and I will definitely be returning.
VIP
Love the theater setting. The reclining seats. Attendants very cordial and good service. .
Everyone was nice & movie started on time. My only complaint would be I wish they would offer more perks for loyalty members
Cleanliness of all areas, polite workers everywhere! AND Ease of ordering tickets through the app..
Great place to catch a movie, prices could be better in the concessions.
easy to get in and out. Nice clean and quit.
It is easy to buy tickets, the theater is always clean, the staff is happy and always willing to help.
The manager was quick to listen to a complaint about the taste of the popcorn and quickly reacted by changing it to a fresh batch, plus taking care of us in our next visit. Which she surely did.
Very rare now a days to find great customer care.
Regards
First name removed
enjoyed upgraded renovations.
Great theaters seating as well as the food and popcorn the value on your drinks and popcorn and prices are pretty reasonable for tickets
I love 5 dollar Tuesday , the movies popcorn drink and food chicken bites and of course the kind and .friendly staff. The theaters are clean.
Good viewing experience in comfortable auditorium.
We don't have to wait in line to buy tickets because you can purchase your tickets on line. There's a crowd but you are able to go and move around.