Guest Testimonials
I love everything about the remodeled Santikos, but most of all I like that some of my money is going to the community. Thank you!
I’ve been coming to the Theater ever since it opened. I’ve always loved the design outside the building with a tall pillars. The concessions areas are always nicely, cleaned, and well updated as well as the restrooms.
It’s very clean and staff are very fun to talk to. Everyone assist you when you have questions or concerns. Since I have been a long-term customer, still today I go see movies with my own teenage daughter and recently I was on my way to this movie theater and I got a flat tire along the way.
It was very sad and I was a little upset and I had been calling, but the service desk was closed for the evening because it was a late showing. I didn’t stay on the phone long enough to hear that you could leave a voicemail until I called back about the seventh time and finally listened all the way and I did leave a voicemail about my situation and was requesting to see if I could see the movie another day.
I did get an email that I was able to get a refund and I truly appreciate that. At the beginning of your movies you always have previews of asking customers to keep down. Keep your phones sounds off, one of those people on the preview is an employee of mine that I worked with on a daily basis.
So I can actually say that not only im I a great customer. I know someone that contribute to your great service and provides good quality service for the customers that are watching your movies. I just wanna say thank you for being so respectful of my horrible situation I had. Thank you for being very understanding and refunding me my money back to see another movie on another day on good terms.
This is why I continue use my services at this location, because doing the right thing does pays a great deed a long way. thank you and thank you for making me feel like a loyal, long-term customer.
The refreshments are very good, everybody are very nice with a smile and it's very clean, the theater is clean, and you can collect reward points and use it when ever you want to and also the reclining chairs is very good.
Easy to buy my ticket and choose my seat.
Location is convenient for my family, easy to get to, plenty of parking. Theater is always clean and staff is friendly. Only negative is the price of the mega deal, 2 large cokes and a large popcorn for $26.06 tax included is kinda ridiculous. The free refills are a plus but that’s a lot to eat and drink at a 2 hour or less movie. But we will be back and will buy it again!
Nice updated seating
It's always very welcoming and fun!
The variety of food and drinks. It's clean and the Associate's are nice.
I love the new reclining seats.
I liked how quick we were taken care of and how nice everyone was to us.
We enjoy the comfortable, pleasant atmosphere as well as the self-serve drinks & popcorn.
Great chairs, reclining, had little tables, and was clean.
Casa Blanca is close to my house and a nice theater. The only issue is that it doesn’t appear in the Santikos app any longer so I have to go to the website to purchase tickets.
I went to go see Terrifer 3 Saturday night, and the sound must of been turned up all the way, because it was very very loud! I already have a hearing lose but this was BEYOND louder than usual.
Only movie theatre in Alexandria, LA.
The reclining chairs and food.
It was great. Love Santikos! Highly recommend!
Great seats and good service
I love go to the movies at Santikos Theaters, especially Casablanca. The seating is comfortable and spacious. I love the rewards programs, which helps with the cost. The popcorn is my all time favorite. The staff is always friendly and the place is super clean.
I enjoy going to the movies there. It is clean and comfortable.
I had some Fandango gift cards and an associate helped me update two of them, allowing me to use that credit to our tickets.
Their friendly staff, the clean restrooms, and accommodating seats while customers wait for their movie to start.
The staff is always friendly there is one young lady that always helps us atthe wi doctors get rockets and
She is ALWAYS pleasant and always has a smile.
I love the food and drink menu! As well as the reclining seating and wide variety of movies you guys always offer! You’re my favorite ❤️
Cleanliness and staff is great
Comfortable
The place is always looking in spotless and top condition. The staff always greets you and and friendly. Not just this place but all locations.
The seats
Purchasing my ticket was smooth. Everyone was polite. The theater was clean. My food was very good.
I love the lounge chairs at the Embassy Theatre. I always try to only go that Theatre.