Guest Testimonials
The seats were amazing and the popcorn was great. The attendants did a great job handling a lot of people
The staff is very friendly and the theater is exceptionally clean!!
awesome
I love it popcorn is amazing and fresh! Movies are always great it’s usually the people who ruin the movie most of the time other than the theaters company
It’s fine. I know the theater industry has changed but I do miss having someone in the box office.
I wish the individual theaters had the movie title above the door instead of just the theater number sometimes old folks can’t remember where to go back to when they go to the bathroom.
Some of the recliners need attention but overall they seem to be in good condition.
The concession stand is very inefficient. Instead of one person on each register that takes the money makes the popcorn and makes the drinks, as a former movie theater manager, I’ve found it’s more efficient to have different team members working at different stations, 1 person strictly working the register, 1 on drinks and 1 on food.
I’d like to see a subscription program like AMC A List or Regals unlimited movie program. I’d actually spend more money than I do currently.
Overall the experience is adequate, I’m not dissatisfied. the screens and projectors and sound all seem to be good quality.
The temperature was just right inside the movie theatre. It’s usually freezing in theatres but I felt comfortable. The chairs at the Johnston St location were soft but uncomfortable for me because there was no option to adjust the angle of the back of the chair. It automatically put me at a slight backwards angle, which I didn’t want. Also, I’m 5’1” and my feet dangled without touching the floor. An ottoman feature on the chair would have been much more comfortable.
My movie theater experience was easily the best I’ve ever had, and it’s one I would recommend to anyone who truly loves going to the movies. From the moment I walked in, everything felt smooth, welcoming, and well organized. The theater was clean, comfortable, and thoughtfully designed, which immediately set the tone for a great experience. The seating was especially impressive—spacious, plush, and perfectly positioned so I could relax and enjoy the film without distractions.
The sound and picture quality took the experience to another level. The screen was crystal clear, and the audio was powerful without being overwhelming, making every scene feel immersive and cinematic. It felt less like simply watching a movie and more like being pulled directly into the story. Even small details, like the lighting and temperature in the theater, were just right and added to the overall comfort.
What truly stood out was how enjoyable and stress-free the entire visit felt. Everything worked together seamlessly to let me focus on what mattered most: enjoying the movie. Because of the comfort, quality, and atmosphere, this theater turned a regular movie outing into a memorable experience. I would absolutely recommend it to friends, family, and anyone looking to elevate their movie nights into something special.
I enjoyed the clean theatres and spacious seats. I was able to catch Interstellar, which is a favorite of mine. I'm glad that Santikos will show (fairly) recent classics so I can catch them on the big screen again.
We're loyal Santikos movie goers. We love the whole theater experience from the sound system, the popcorn and food and beverages. We love the point system that provides discounts on food and tickets. There are a lot of theaters, but none like Santikos.
Clean theater and good snacks. Great experience.
Good customer service
Kelsey was so sweet and she made the process so easy for us! Thank you again Kelsey! We appreciate you so much!
10 out of 10. I would recommend this theater for any premium theater experience.
The staff were very friendly, I enjoyed the movie and the seats were comfortable
The handicap recliners in the back, very convinnent.
Comfortable
We don’t go often, but we are pretty loyal to Embassy—even though we end up on the front row.
Pricing consistent, you do air the different-type movies (religious/political)
that we tend to see.
Family likes the specials for kids.
We generally only buy pop corn & drink and use rewards when we can. We go often enough for unlimited.
Santikos theaters are always nice and clean and friendly. I like that I can buy my tickets at concession stand and order my drinks and popcorn at same time!! Or if I choose I can order tickets online before I come!
Overall good experience. Employees. Theater. All good.
Very pleasant experience with Santikos. Had a suggestion to improve the experience and management followed up to tell me the problem was being fixed. Great job all around. Will be back!!
Facility is very clean and organized.
Clean theater
Pretty good experience
Not very noisy very calm and enjoyable
The theater has good food, good prices, is always clean, and the staff is always friendly
Friendly employees, theater was clean.
.love the seating and friendly employees
Clean theaters and great deals!
We enjoy buying tickets online and the seats are very comfortable. So far have been twice in last 30 days and had no problems and very enjoyable time.
Every worker we came across was very friendly, polite and helpful!