Guest Testimonials
The management followed up quickly with concerns we had about our visit. We are grateful for staff that cares about the customer experience. Thank you.
Bradley was very quick and responsive. He sympathized with my concerns and handled them professionally.
I like this theater. It’s always clean. Bartender is very friendly. Love your loyalty program. Love y’all’s movies specials. It’s my peace my getaway for a couple of hours from stress. Thank you
Friendky staff and comfortable seating.
The food , comfy/roomy seats and the cleanliness of the theatre
close to home, always clean, pleasant staff
The greeting and assistance upon entering, the great service while getting snacks, the cleanliness of the theatre and the comfort of the seats! Perfect from beginning to end!
I wish I could remember his name but there was a guy that helped me at the customer service desk figure out my points.I've earned and how many I needed to get a free ticket.And what I could buy to earn those kind of points like a popcorn or a drink. I had one small concern. He asked another gentleman behind the counter. I assumed a management, and he immediately fixed my concern.
Clean friendly staff
I love Santikos. Embassy is close to my home, tge theater is clean, and the employees friendly.
Love going to Santikos clean quiet to enjoy the movies real good popcorn
We had an issue at a screening of "Iron Lung" where the audio was incredibly low in the theater we were in. Additionally, our two seats did not recline whatsoever.
We were contacted by the Theater Director, who immediately asked questions to identify the issues and to address them. Bradley went above and beyond to not only take care of the theater but to ensure that we would return as movie-goers. Thank you!
I always have a great experience at the Mayan. The theater is clean and the staff is professional and friendly. The snacks are always great too.
They are always very polite and friendly. The theaters, restrooms and game room if always clean.
Easy to order tickets. Clean theatre.
Always good food, good time
the seats were very comfortable
Thank you so much for showing Iron lung and being amongst the early ones to do so. The seats were incredibly comfortable too. Way better than an amc
Yes! The staff members were awesome and the concessions delicious.
Great customer service
The seats
The clerk both were very nice and knowledgeable.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
It was clean
easy ticket purchase
The theater is clean, the staff is friendly, the pizza and popcorn are good, the viewing set- up is great, they always have the most current movies, and I love the deals and bundles that save me money.
Quick entrance, great snacks, comfy seats!!
The Grand is a great theater! My wife and I love that we live close by and take in movies regularly. They do need to update the seats, but other than that this is a great place to catch a flick!
Friendly staff, very helpful at concession counter.
We came to Panama City Beach for a month and saw the movie Shelter at this theatre. The theatre is beautiful, the price for the show was ok at $10.00 per ticket and popcorn and pop combo was out of line as far as cost...