Guest Testimonials
From the ease of online seat selection to comfortable seats it’s great.
We only go to Santikos theaters because of the give back to our communities that they do.
The theater is clean and the chairs are very comfortable. The technology is modern and provides a great experience. The people are friendly.
Clean
Prices are cheapest around and live that they put money back into the community.
The comfy seats and the ease of ording seats online and online deals. Love the Tuesday deals.
The movie was great and the theater was very clean.
Excellent customer service!
Friendly snack sales, clean theater, clean bathrooms.
Santikos is one of the better theaters ive been to. This was my first time back to the Silverado location after the renovation. Which, very much caught me by surprise. The outside looks exactly the same, but the inside is beautiful lol. And there is only 1 issue i have with Santikos, but i realize its not much you can change. I am peeved that Santikos doesnt have access to ALL the limited edition popcorn buckets. Ive TRIED to be a collector of them, but they mostly come out at Cinemark theaters. And in San Antonio, i believe theres only 1 or 2. And when Santikos DOES get the buckets, they are sold out DAYS before the movie even comes out. I wish there was at least an announcement when they will go on sale so i can at least attempt. Or give your MOVIE MEMBERS a chance at the buckets as a reward or something. A little more incentive to become a member and encourage them to spend more for a chance at a "FREE" bucket.
Always friendly, always helpful
Easy process to book the tickets and pick seats. Very comfortable seating / experience.
App is very easy to use, and really appreciate the comfort of the seats and entire theatre experience.
It was easy and everyone helped, had a smile on their face, and was fast about it!
The only, and very important, aspect of the visit, that was unpleasant was the lack of customer service provided by the vast majority of the staff. Lacking was the general greetings by the guest service attendants at the ticket purchasing counter as well as the snack counter personnel.
The young folks lack any tack when it came to greeting customers and common verbal acuities and graciousness.
This is present all several Santikos theaters that we have visited, including Silverado, Casa Blanca, and Palladium.
This does not represent the Santikos organization's motto and shows some lack of training and supervisor oversight.
This was my first time going there. I really enjoyed the experience.
Quick food order and buying tickets in advance using the app.
Easy to purchase tickets online. It’s always clean, room temperature is perfect, staff is always friendly and helpful
We enjoy this place, clean and neat. But this last visit the theater was way to hot inside watching the movie. And made it very uncomfortable. I’d rather pay more for a cold atmosphere than being hot. Hopefully they fix that are we will have to find somewhere else. And we travel from concord to come there for movies.
Clean, good ticket prices. Comfortable seats.
Who do you show your ticket to, concession's personnel or just go to the theater listed on your ticket/app ?
I love the generous, reclining chairs
Nice and comfortable theater
Very clean
Only complaint - concessions are very expensive!
Too expensive for young families to go and take children.
Very clean, comfy seats and awesome visuals/audio. Only downside is very limited parking.
Everything was wonderful! We purchased our tickets online to skip the ticket booth. All we had to do was show our tickets inside and we were off to purchase our concessions. There was a smorgasbord from which to choose but we settled on a few types of candies before entering one of the cleanest theaters I have ever been in. The experience was incredible, and I fully plan on coming back again soon!
The atmosphere
I loved the theater. It was nice and clean.
Friendly staff, good food, great seats and wide range of movies to choose from
Nice place. Fresh popcorn good sound in the theaters . Reclining chairs were awesome .
Like the price and always clean.
Like being able to order tickets and not having to wait in line. It’s easy to just walk in and show them the receipt and then go to get your refreshments and then go sit down
Ability to choose seats.