Guest Testimonials
Great sound and Screening availability. I like the smaller theaters more for my child who has autism. Only recommendation would be to maybe consider replacing the seats. Some seats are torn or really worn down.
The place is always clean. People are friendly.
Plenty of showings for any movie your thinking of watching.
1) Ease of getting tickets
2) Courteous employees
3) Go, comfortable seating
It was great. Even had the food order quickly than expected with the cheese warmed
The employees are nice and respectful. The employees are also helpful when needed.
Love your reward system, and the self serve sodas and popcorn.
The staff was very helpful and friendly, and the theaters and concession areas were clean. We enjoyed the pop corn and beverage. My disappointment was that some of the theater seats showed a lot of wear. We moved a few seats away to sit on unworn or damaged seats.
Bartenders make good drinks
Friendly and helpful staff.
The location is great. The theater does need a renovation, but that is hard to do nowadays in movie theaters. Love the reclining chairs. The rewards program is decent also.
The employees at the concession stand were so kind and welcoming. They even went out of their way to help my daughter find the posters they were giving away for free (which were located at the info desk on the other side of the auditorium).
The theater experience was amazing and will always be my favorite!!
The ease of ordering tickets the snacks and the seating with the tables . The rewards program saves me a lot of money 💰 to.
The popcorn and the seating
Everything is great
Seats were comfortable! Great atmosphere. I wish the movie was louder but overall nice atmosphere
Very clean facilities and friendly staff.
Nice theatre
The customer service was very good, the attentiveness to questions and the ability to relate to customers was great
Its always nice and clean customer service is really good
Seating is nice.
Santikos Embassy is our #1 go to spot for movies! It makes the experience more enjoyable with the great menu options. The food is delicious, which can be delivered to you, and the recliner seats are comfortable! I also like that proceeds go back into the community so it is more than just your average movie theater. We will always be a Santikos fan!
I love Westlake Santikos it's never a bad experience
Love it!
The fact the management took the time out if their day to reach out to me about a unfulfilled enjoyable night. They took the steps in trying to increase my likelihood of coming back with some incentives and it worked. We will always go to santikos due to the convenience and the environment.
More friendly customer service at the entrance. Easy to purchase tickets. Food is still very expensive. Good sound and comfortable seats.
The seats were very cozy
The great Atmosphere
The theaters are clean, and the seats are comfortable.
Friendly staff, clean, comfortable theater and decent prices