Guest Testimonials
There’s a lot of locations and each one is different
Clean theater
Comfortable theater to enjoy a movie
Everything s fairly clean. Staff courteous n friendly. Bathroom sinks n ladies bathrooms really need to be updated . Also hand dryers are in awkward location.
It’s the only theatre in town
Easy to book tickets online and share them with the cashier as soon as I arrive. Very friendly staff and willingness to help. Great popcorn and drink options.
Seats, though I wish you had recliners in all theaters
I liked the ease of ticket purchase on the app, the helpfulness and friendliness of the concession staff. And the theaters are always clean and the chairs are always in working condition and comfortable.
I always enjoy my Santikos experience! The movie theaters are always in great shape and the customer service is consistently good! My complaint has to do with your app. I have been a faithful user of the app even prior to the new version launching. I happily login and capture my loyalty points at every opportunity. The issue I find is with the ability (or inability) to use my loyalty points to purchase tickets. When I place my ticket order and I’m given an option of how to pay (credit card, Apple Pay, etc.), there’s no easy way to apply my points. Where and how do i go about using points towards my ticket purchases?? I have points to offset for the cost of a ticket but there’s no easy or intuitive way to apply those points to my purchase. Maybe I’m missing something here or perhaps this is a known issue that is being addressed. Either way? I wanted to share my one complaint. Thank you for all that you guys do to give back to the community!
Great first experience will be back
Some of the chairs are getting really beat up and uncomfortable
Friendly staff, great recliners, fun time
very comfortable
Ease of use of the app.
Loved the seats! And the throwback movies this summer!! It was such a fun experience to watch Dirty Dancing in the theater again like 38 years ago!
Only complaint is that I wish yall accepted cash.
The theater was clean & the staff very welcoming!
The staff was very friendly and enthusiastic plus the facilities were pretty clean.
Everything is organized and clean for the most part. Service is great and it’s for a good cause. 10/10
I love that Santikos offers an experience from the movies to the game room and the bar.
Quit charging service fee for online tickets. You know it's BS charges. I get you have to up charge for the food and drinks.
I love the reclining seats, but where I was sitting, the seat material was shredded and worn out. Needs to be replaced.
Easy ticket purchase and concessions were easy also
The building is clean, the staff is friendly, and the theaters are clean and comfortable.
Ambience is great. Wish they offered more benefits to members. Especially with the cost of everything going up.
You offer a veteran deal on Mondays. That saves me a ton of money to take my family to the movies.
Clean theater, great ticket prices, and friendly, helpful staff.
Comfy seats and nice staff
Chelsey at the food counter was wonderful! So nice!
Everything was clean and people are nice.
Good for the whole family!