Guest Testimonials
The Embassy theater is always a pleasure for me to go to. I find the staff very friendly, and the Santikos mission is one I find refreshing and hopeful.
Employees are super, very helpful and attentive. Enjoy going there several times a month.
No issues. Ordered my food and enjoyed the movie.
Efficient and friendly service; comfortable theater environment
Friendly staff.
I did not like that they advertise food but don't have it. I wanted 2 hotdogs, they only had one and I would have to wait 30 minutes for another one. I wanted pizza, no pizza available, same thing would have to wait 30 minutes.
Great service
Clean. Friendly atmosphere. Workers are helpful and happy
Everyone was friendly and helpful.
The place was clean and attractive.
My favorite thing about Santikos theaters
is their community involvement and sharing
profits with community organizations.
My favorite theater has always been the Bijou and I
am looking forward to their return and programming
of art films that mainstream theaters generally don't show.
Always clean, seats recline and like how you have access to drink and popcorn refills.
The spacious recliner seats were very comfortable. The self dispensing popcorn machine was amazing. Bar area, Arcade and Bowling alley was very nice too.
Adam and Santikos and Casa Blanca made it right and showed me they do care for their customer experience. As someone who is in a leadership role at Wells Fargo. I strive to give the best of the best and usally have high standards for what customer service is. This by far was 120 percent.
Everything
All of it.
Great bartender, clean theater, great audio, had a lot of fun with the throwback movies that I never got to see in a theater.
Westlake’s has a very clean cozy environment. The service was great and the theater is easy to navigate and has many activities to do not just movies. It is just family fun and friendly there.
Best popcorn, solo serve, rewards, and a bar
Clean and well maintained.
I like the flexibility of the different movie times, bathrooms are plentiful, love the atmosphere and plenty of things to do before and after the movie. I also noticed that they have upgraded their sound system.
It’s always been a comfortable and clean theatre. The staff is nice too. Bathrooms are clean. Plenty parking. A good variety of movies to choose from and location close to home
Self serve popcorn,soda,and food locker,bar,and comfy seats
The staff and its close to home
Everything
The theater was clean, the line was fast.
The movie was in a nice and crisp screen.
You have Coke Zero and it tastes like it is supposed to, I like the bowling alleys and movie theater, I like the reclining seats and I love the sound quality.
Evo's popcorn tastes much fresher, but overall I like the cause of Santikos and how they give back.
Love the theaters and seating. Love the self serve drinks and popcorn. Clean restrooms and theater's. Friendly and welcoming staff.
Great movie experience…but the app needs to improve. We usually see films at the Cibolo theater but can’t reliably get that location to show up on the Santikos app. The app is also glitchy during ticket purchase. On my last purchase (Dune 2 at Cibolo), I selected 2 seats on the website, but when the checkout screen came up it said 3 seats. I tried to change the seat count on the checkout screen, or return to the seat selection screen, but the system would not permit it. So, I exited the site and was able to purchase 2 different seats (the 2 I had tried to buy earlier were still blocked). Then the tickets I bought never arrived, so I had to call the “Contact Us” number to have the tickets emailed. All in all, the experience was far more “glitchy” than I’ve ever found the Santikos ticketing process to be.
Wonderful movie time! It's Santikos, of course.
Staff are all friendly & helpful.
Nice theater. Excellent service at refreshment counter.
This is one of our favorite family outings. The seats are so comfortable and the climate is just right.