Client Testimonials
Love the customer service and therapists are excellent! Would highly recommend
Hi Trudy,
Thank you so much for completing our online survey and for your positive review! I’m happy you have been enjoying your visits with us at Elements Massage in Fitchburg since 2015! Please let me know if you ever need anything, I am always here for you. We really appreciate your business and are honored to serve you!
Thank you Trudy,
Kseniya
Easy to schedule. The massage therapist was very professional.and listened to my needs. Front desk people were frendly and helpful.
we love it! great place!
Sue was very clear on her style. She did talk fast, but asked me what areas I needed her to work on, and asked specific questions that helped her understand me better. Sue gave a very good massage and kept checking while going to make sure I was ok and she was on track.
Everyone was very polite, friendly, and helpful.
Kristine did such an amazing job with my massage! She found tight knotted muscles i didnt know were there lol. Also gave me a stretch recommendation to help combat the shoulder pain I was getting.
Great service, and a beautiful relaxing place too.
Excellent customer service. Best massage ever.
Joe is the Best.Nice quiet area.
Easy check in and the massage therapist that I was scheduled with was amazing! I also enjoyed the water and mints afterwards.
From the moment I walked in I felt calm. Mathew was very respectful and listened to my needs. He is an excellent massage therapist, and I would highly recommend him and Elements Massage in the Pearl district.
Great massage.
I recently enjoyed a relaxing massage at Elements' Newburyport studio. My therapist, Rose, targeted muscles that were causing discomfort in my back and neck and I left the studio feeling very relaxed and pain free.
Front desk staff is amazing and therapists are too
Professional and friendly staff. Expertly delivered services.
Lia is a fantastic therapist, I see her regularly and feel so good after my massages!!
Wry relaxing enjoyable massage from Dan in NBPT. 10/10
Brian was awesome
My LMT was focused on what I needed from my massage and checked in often to make sure the pressure was on point. The staff was very welcoming as well - they made sure my experience was a great one!
Kalion is the best ! I’ve always received the best massage for my body’s needs .
Everyone is very friendly and like the place very much.
This was my first visit to Elements. When I called the girl helping heard me trying to calm kids while answering her questions. She didn’t sound upset or mad. She was very calm and polite. When I arrived I was greeted with smiles and welcoming vibes! John was very informative. Didn’t rush me to get ready like other places do. He listened to me and what areas I was had concerned with. The massage was what I needed. Thank y’all for a great experience! I’ll definitely be back.
It was great!
Ivonne was wonderful. Listened to my complaints of where I needed massaging but still kept the pressure perfect.
When I first came in, I was having near-constant tension headaches. In addition to other changes like cutting back on caffeine, using heat on the tense muscles, and stretching daily, I started monthly massage therapy with Leah. Leah is extraordinarily good at finding where the muscle tension arises and working through it. She also always has helpful advice on stretches and exercises to help keep the tension away. I am now pain free most of the time, only getting one or two headaches a month, and Leah is definitely part of the reason for that! I'm extremely grateful! Also, everyone I've interacted with at the Roseville location is very kind and friendly.
That they were able to accomodate my request starting with half hour sessions as I was afraid an hour may be to much based on how sore I was. They got me in quickly and after two half hour sessions I'm going to one hour sessions. The massage therapists really know their stuff, very knowledgeable with the body and how the bones and muscles work. On my second visit, the owner, Jodi, came up to me after I checked in and introduced herself and said that she had read my intake and she was happy they were able to accomodate my request. It made me feel like I really mattered and it's not just another appointment booked for her business but that she really cares about the people that come through her door.
Everyone is very friendly and helpful and I'm looking forward to my next visit.
Hi Shannon, Thank you so much for your thoughtful and detailed review! It truly means a lot to me and to our entire team. I'm so glad we were able to accommodate your request to start with 30-minute sessions and help you ease into massage therapy at a pace that feels comfortable for you. We understand that trying massage when you're already experiencing significant soreness can feel intimidating, and we're happy we could create a plan that works for your needs. Doug and our team take great pride in understanding the body and tailoring each session to the individual, so I know he'll appreciate your kind words about his knowledge and expertise. Thank you also for mentioning our conversation during your second visit. As the owner, it's important to me that every client feels welcomed, heard, and cared for. You are never just an appointment on the schedule, our clients are the heart of our business, and I'm grateful that you felt that personal connection. We appreciate your trust in us and are honored to be part of your wellness journey. Thank you for your kind words about our team, and we look forward to seeing you at your next visit! - Jodi, Owner
Morena is amazing!
Deb was amazing!!!
I always feel great afterwards and the staff are all super polite.
It was good, Thanks.
The whole experience from the front desk staff, to the massage therapists, to the management is second to none. They are pleasant, accommodating, knowledgeable, and they make you feel very valued.